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Power Admin PA Server Monitor vs ServiceNow Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Power Admin PA Server Monitor
Ranking in Server Monitoring
32nd
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
IT Infrastructure Monitoring (73rd)
ServiceNow Discovery
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
46
Ranking in other categories
IT Asset Management (10th), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of Power Admin PA Server Monitor is 1.6%, up from 0.3% compared to the previous year. The mindshare of ServiceNow Discovery is 2.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
ServiceNow Discovery2.5%
Power Admin PA Server Monitor1.6%
Other95.9%
Server Monitoring
 

Featured Reviews

it_user225771 - PeerSpot reviewer
IT Network Engineer at a engineering company with 51-200 employees
The setup is straightforward, but t​he satellite service installation file could be separated from the server one.
* The status overview page provides a state of computers monitored and provides quickly what users need to focus on * The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure * The licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost
Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The possibility to develop your own VB scripts."
"The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure the licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost"
"It's a single system of record and it captures the relationships."
"The process involving the original setup of the solution is excellent."
"The security is a major part of the solution and customers look for the best security."
"ServiceNow Discovery is useful for discovering the servers, like the servers of Windows and Linux, from the client network."
"The value that they get from the product is good, and once you set it up, it is easily scalable with a large scope for automation and the product keeps expanding."
"The best thing about Discovery is maintaining all the CIs in one place. I can sort the data, export it to Excel for manipulation, and build reports like how many computers or servers we have and their capacity."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The product's discovery feature is valuable due to its accuracy, reliability, and the high prestige associated with the information it provides."
 

Cons

"Basic monitoring on Unix was working really well but it didn't really help under machines in Windows Domain Controller."
"The satellite service installation file could be separated from the server one. It would reduce the size of the file, and reduce the time to deploy on weak connections."
"I would rate technical support for ServiceNow Discovery as four. This rating is because there are features on the tool that never worked and despite calling our support, there were no results."
"The solution is too high priced."
"Improvements are required with the scripts used to collect the information from servers."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"It is one of the most costly applications in terms of subscription costs."
"The continuous improvement in the quality and customization of the product features would be beneficial, particularly as more customers rely heavily on its capabilities."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
 

Pricing and Cost Advice

Information not available
"This is expensive, but it meets our needs."
"ServiceNow Discovery has very broad pricing, so it becomes costly. It would be better if it had a pay-as-you-use licensing model because the total cost of ownership is quite high."
"Setting up and licensing for ServiceNow can be expensive, especially for enterprise service management."
"The solution is very expensive."
"The product pricing is fair and reasonable for the value it provides."
"This solution is a paid option within the ServiceNow framework."
"It's on a yearly basis. We renew our contract for three years at a time."
"It is an expensive product with a price that depends on the models that you wish to purchase."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
13%
Construction Company
11%
Comms Service Provider
9%
Financial Services Firm
14%
Manufacturing Company
8%
Healthcare Company
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
ServiceNow could improve ServiceNow Discovery by integrating artificial intelligence capabilities. The system could study frequently created queries for the CMDB, whether related to applications, c...
What is your primary use case for ServiceNow Discovery?
I mainly use ServiceNow Discovery for asset inventory in the estate. I primarily use it for linking applications versus inventory and creating disaster recovery plans, recovery time objectives, and...
 

Also Known As

PA Server Monitor
No data available
 

Overview

 

Sample Customers

Sauder Woodworking, Symantec, Microsoft, Skull Candy, NASA, Xerox, Chevron
York, National Grid, DXC Technology, experian, BEACHBODY
Find out what your peers are saying about Power Admin PA Server Monitor vs. ServiceNow Discovery and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.