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HPE Integrated Lights Out (iLO) vs ServiceNow Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Integrated Lights Out (...
Ranking in Server Monitoring
13th
Average Rating
9.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Discovery
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
IT Asset Management (9th), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of June 2026, in the Server Monitoring category, the mindshare of HPE Integrated Lights Out (iLO) is 2.0%, up from 1.4% compared to the previous year. The mindshare of ServiceNow Discovery is 2.6%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
ServiceNow Discovery2.6%
HPE Integrated Lights Out (iLO)2.0%
Other95.4%
Server Monitoring
 

Featured Reviews

AM
Senior Systems Administrator at a manufacturing company with 11-50 employees
Positive access capabilities and user-friendly interface empower efficient server management while cost and licensing concerns persist
HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI. It provides an alternative network connection, enabling access to servers without physical access. The software is highly valued for its ability to bring servers back up remotely, essential for minimizing downtime in critical situations. HPE iLO is a strong competitor to iDRAC. Being a second network interface physically installed on a server, iLO provides an extra IP to access the server, bypassing other layers such as ESXi or Proxmox, and enabling BIOS-level access. The remote software involved is fantastic for recovering servers quickly and efficiently when they go down, providing significant improvements to organizational operations. Whether dealing with international or local solutions, iLO can save considerable time, reducing downtime from minutes to weeks depending on location. It is particularly useful for integrating with Microsoft Active Directory, simplifying login issues, and mitigating risks of login leaks through Multi-Factor Authentication. The quick response times from HPE support, including shipping parts and sending techs promptly, add to the overall efficiency and reliability of solutions involving HPE iLO. The integration of iLO with vSphere provides a seamless user experience, making navigation feel consistent across platforms.
Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI."
"HPE Integrated Lights Out (iLO) has the best features for detecting any kind of hardware failure, such as any DIMM, HDD, system board, or PSU failures, providing real-time alarms with all necessary information."
"ServiceNow Discovery is useful for discovering the servers, like the servers of Windows and Linux, from the client network."
"It has been stable since deployment."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"The data is really good, it's reliable and they keep adding to it."
"This solution provides excellent insights."
"The best thing about Discovery is maintaining all the CIs in one place. I can sort the data, export it to Excel for manipulation, and build reports like how many computers or servers we have and their capacity."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The product's discovery feature is valuable due to its accuracy, reliability, and the high prestige associated with the information it provides."
 

Cons

"Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers."
"I am currently avoiding HPE in my current build because of the pricing that is almost highway robbery. Service contracts are required to receive firmware updates."
"Between SolarWinds and ServiceNow, there is some communication gap."
"Improvements are required with the scripts used to collect the information from servers."
"The solution is too high priced."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"ServiceNow Discovery is not the cheapest solution, and the pricing model is based on discovered nodes, so if you discover a lot, it becomes expensive."
"I would rate technical support for ServiceNow Discovery as four. This rating is because there are features on the tool that never worked and despite calling our support, there were no results."
"The continuous improvement in the quality and customization of the product features would be beneficial, particularly as more customers rely heavily on its capabilities."
"Without improvement in the patters, applications can't be discovered"
 

Pricing and Cost Advice

Information not available
"ServiceNow Discovery has very broad pricing, so it becomes costly. It would be better if it had a pay-as-you-use licensing model because the total cost of ownership is quite high."
"The solution is very expensive."
"The pricing is determined based on the CIs."
"It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
"This solution is a paid option within the ServiceNow framework."
"ServiceNow Discovery's licensing is not a very small investment, but it definitely pays off."
"It is not recommended for smaller companies because of the price."
"This is expensive, but it meets our needs."
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Top Industries

By visitors reading reviews
Insurance Company
15%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for HPE Integrated Lights Out (iLO)?
Regarding pricing or set-up costs and licensing, HPE's approach is quite intense compared to Dell, Cisco, Microsoft, Lenovo, etc. Avoiding HPE in the current structure due to high costs would be co...
What needs improvement with HPE Integrated Lights Out (iLO)?
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the sy...
What is your primary use case for HPE Integrated Lights Out (iLO)?
HPE Integrated Lights Out (iLO) is used for monitoring the system; we have almost 115 or 116, around 150 servers, and we use this product to check the server current status with alarms and all othe...
What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if w...
What is your primary use case for ServiceNow Discovery?
I have utilized ServiceNow Discovery for cloud management, specifically for basic AWS discovery. If you're having a VPS, it is also considered in discovery, and that falls under the cloud managemen...
 

Overview

 

Sample Customers

Information Not Available
York, National Grid, DXC Technology, experian, BEACHBODY
Find out what your peers are saying about HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.