We performed a comparison between Perfecto and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Mobile App Testing Tools."I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking."
"The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable."
"Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"The automated test reporting functionality is the most valuable feature. We use the CI Dashboard. It's very important as it is the main reporting tool for our automated tests."
"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
"One of the good things about Perfecto is the scalability that it provides."
"The quality of our software has improved since we implemented this solution."
"It's very flexible and offers tremendous features for customers."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"They are already beginning to implement generative AI."
"The solution is very robust and easy to develop in."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."
"When using devices on the cloud, it lags quite a bit at times. I know that these are real devices that are being projected on our laptop screens and monitors, but if the speed could be improved, that would be good."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant."
"We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required."
"I think the interface should be enhanced and more user-friendly."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"UI needs to be more intuitive and user friendly."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
Perfecto is ranked 3rd in Mobile App Testing Tools with 23 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Perfecto is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and Katalon Studio, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
We monitor all Mobile App Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.