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Perfecto vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Perfecto
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (17th), Functional Testing Tools (15th), Mobile App Testing Tools (7th), Test Automation Tools (22nd)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), No-Code Development Platforms (2nd)
 

Mindshare comparison

Perfecto and Salesforce Platform aren’t in the same category and serve different purposes. Perfecto is designed for Mobile App Testing Tools and holds a mindshare of 5.1%, down 7.8% compared to last year.
Salesforce Platform, on the other hand, focuses on PaaS Clouds, holds 2.5% mindshare, down 3.0% since last year.
Mobile App Testing Tools
PaaS Clouds
 

Featured Reviews

Roland Castelino - PeerSpot reviewer
Its reporting allows us to have a clear view regarding what tests have been executed
The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature. We leverage Perfecto’s reporting and analytics a lot. From the CI Dashboard, it is mainly the status, which is the past, failure count, and time consumption, e.g., how much time did an average test or script take? Along with that, it provides the historical view compared to the previous result, e.g., am I a pass or fail? Also, the stack trace is very important. Whenever a pass occurs, we don't look beyond that. However, whenever a failure occurs, the stack trace information that it gives us is pretty critical for us when figuring out where failures lie. It gives a summary for the pass/fail count, total test count, the historical view, time consumption for each test as well as the total tests, and the stack rate of the failure. Perfecto's analytics are very important since we use them on a daily basis. We run our executions daily. After every execution, we pull information from the Perfecto reporting system and share that with our stakeholders. Having this information accurately reported is pretty important for us, so everybody is aware of the current status of the product. That way, we can evaluate the health of the product or environment against that which has been executed. Therefore, it helps make those real-time decisions and highlights the impact to the business. I found Perfecto to be pretty easy to use while executing against cross-platforms. The main reason is because the same script or test automation where we execute on multiple platforms has minimal changes that I need to do. Also, it is easy for me to set up an execution on one platform, then on another platform, either in parallel or one after the other. Parallel opportunities save me time. Once the execution has been completed across these different configurations, I can always check and compare, e.g., what are the differences and consistencies? We utilize Perfecto’s cloud-based lab to test across devices, browsers, and OSs. I use it occasionally for manual testing. Though, there are other team members who use it more frequently than I do. I use it mainly for executing my automated tests. We have the Perfecto lab, cloud devices, and machines. I can program my test to execute against any of those devices, which gives me more confidence in my product. I can compare and see how my product or application functionally behaves across these different devices and from a UI point of view, which helps me a lot. The device lab is extremely important to our testing operations. We rely on having multiple devices up and running all the time. Whenever we kick off an execution, there are multiple reasons why executions may get triggered: * CodeCommit * A scheduled job. * Might be on-demand by any stakeholder. We need the lab to be available, as we need devices up and running for executions to take place. Also, the devices help since they allow us to have parallel execution, and not just wait for a sequential device to become free and available. Therefore, volume is definitely key. It also gives us an opportunity to compare execution across platforms in that space. It is extremely important to you that the lab provides same-day access to new devices since we analyze that data every single day after execution. Perfecto provides their own framework called Quantum Framework. That is one option. The other option is, if I want to have my own framework, I can have a Java-based Maven project, take a Selenium library, AppiumLibrary, and REST Assured library, and utilize the open-source framework. It is easy for us to connect to Perfecto, no matter what framework we use, as long as it has these core libraries in it. I can design and structure it any way that I want. The execution will happen in Perfecto no matter what since they have support for these tools or libraries. It is pretty neat that way. We are not dependent on using just one particular framework to use Perfecto. While there are still some framework limitations, there is the opportunity to use multiple, different open-source frameworks, then pass the execution to Perfecto. We can use most frameworks, then design and craft it any way that we want, then just pass the execution to Perfecto.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the good things about Perfecto is the scalability that it provides."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every new release would be a difficult task. But with Perfecto, it is easy."
"The quality of our software has improved since we implemented this solution."
"The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"One of the main features of the solution is it is flexible."
"The solution is easy to use."
"The product is pretty responsive."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"Salesforce Platform has helped streamline our sales operations, which has essentially increased the effectiveness of our sales operations."
"They are already beginning to implement generative AI."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
 

Cons

"There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."
"The monitoring features, in particular network traffic monitoring, could be improved."
"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."
"It is slow compared to physical device testing. The interactive speed could be improved."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool."
"Easier process to move to Lightning Components."
"They should provide access to data quality tips and tricks to make it better."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"The initial setup process was a complex thing to do because four different organizations were working together."
"They have some limitations as a cloud solution."
"I do not like the number of clicks required to get information. The UI is not very intuitive or innovative."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
 

Pricing and Cost Advice

"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"This is an expensive solution compared to others, by 30% to 40%."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"It is an expensive program."
"The solution is a bit expensive."
"The solution is fairly priced."
"In general, the price is an area where there is always room for improvement."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"I have heard that it is fairly priced. It offers ROI."
"The price varies depending on the cloud."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
20%
Manufacturing Company
9%
Insurance Company
5%
Computer Software Company
14%
Financial Services Firm
13%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Do you build applications using low-code or pro-code builders on Salesforce Platform?
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Comparisons

 

Also Known As

Perfecto Mobile, Perfecto Web
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover
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