We performed a comparison between PeopleSoft, SAP HCM, and UKG based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
"The breadcrumb approach to navigation in PeopleSoft is good. nVision is also a good supplement."
"This solution integrates very well with other products which is helpful."
"The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
"PeopleSoft has been fairly reliable for us. We haven't had any issues with stability."
"The most valuable feature of the solution is its stability."
"It's great for helping users deal with their supply chain."
"Very stable in terms of performance and scalability."
"The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits."
"The stability of the solution is good."
"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there."
"The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong."
"They have some interesting features in the learning space."
"The valuable features of SAP HCM include managing employee data from hiring to retirement."
"Customers can create custom infotypes to store any custom data points."
"The most valuable feature is Organizational Management (OM)."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The solution's UI is good. Also, it is very easy to use."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"I like UKG's integration."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"It is much easier to use and the customer service is better than our previous solution."
"The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions."
"The product is not intuitive, and finding the right candidate can be arduous."
"The product was too complicated when it came to navigating through multiple places and the search filters weren't great."
"The whole systematic flow of any query raised to HR should be improved."
"The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."
"The solution's initial setup is not straightforward."
"On the other hand, the more recent push for standardization precludes customized approaches to certain industry requirements."
"The solution could have better processes and automation, or features that allow for a paperless environment."
"The product's learning and development features could be better, including new exclusive LMS tools."
"The product's license is very expensive."
"The setup comes with a set of challenges as well."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
"SAP HCM needs to improve its UI."
"It was difficult to deploy. There were challenges regarding configurations and implementation. So, we had a lot of issues."
"Reports need to be added on the time management side."
"HCM could improve compatibility, making it more accessible via web applications and graphical interfaces."
"UKG could be a little more flexible in some areas."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."