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Palo Alto Networks VM-Series vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Palo Alto Networks VM-Series boosts agility, efficiency, security, and ROI, with significant cost-effective satisfaction and improved data visibility.
Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
7.5
Palo Alto Networks VM-Series has responsive, knowledgeable support, though communication issues and high premium costs are noted by users.
Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
The support quality could be improved.
Resolving issues promptly.
Sometimes cases take longer to resolve, and there's always room for improvement, especially in terms of response time from higher support levels.
They have been responsive to our needs as integrators and those of the client.
 

Scalability Issues

Sentiment score
7.4
Palo Alto Networks VM-Series offers high scalability and adaptability, with some configuration challenges but generally positive user experiences.
Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
The solution is scalable and can easily handle an increase in the number of users.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
 

Stability Issues

Sentiment score
8.1
Palo Alto Networks VM-Series is highly stable, with minor issues during updates, making it a robust choice for users.
Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
Hardware is generally very stable.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
I have not experienced any major problems or downtime.
 

Room For Improvement

Palo Alto Networks VM-Series needs UI, reporting, integration, cloud compatibility, scalable features, clear pricing, and enhanced AI capabilities.
SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
There is a need for two-factor authentication, particularly for VPN and CloudProtect.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
 

Setup Cost

Palo Alto Networks VM-Series offers robust security and flexible pricing but requires careful licensing for cost-effectiveness.
SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
Although I rate the cost six out of ten, the features justify the higher expense.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
 

Valuable Features

Palo Alto Networks VM-Series offers advanced threat management, scalability, and security for cloud and data center environments with intuitive features.
SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
 

Categories and Ranking

Palo Alto Networks VM-Series
Ranking in Advanced Threat Protection (ATP)
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Firewalls (12th)
SentinelOne Singularity Ide...
Ranking in Advanced Threat Protection (ATP)
7th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Vulnerability Management (10th), Threat Deception Platforms (2nd), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

As of August 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Palo Alto Networks VM-Series is 2.7%, up from 0.8% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 2.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
University
6%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity tool uses its own credential in the record features.
 

Overview

 

Sample Customers

Warren Rogers Associates
Information Not Available
Find out what your peers are saying about Palo Alto Networks VM-Series vs. SentinelOne Singularity Identity and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.