Oracle Real User Experience Insight vs Zabbix comparison

Oracle Real User Experience...

Read 107 Zabbix reviews

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and Zabbix are tools for monitoring and analyzing system performance. Oracle Real User Experience Insight has an edge in analytics depth, while Zabbix is noted for comprehensive monitoring and cost-efficiency.

What features are offered by Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight provides detailed real-time analytics, deep user experience data, and extensive support. Zabbix supports a wide range of protocols, offers powerful monitoring capabilities, and is highly scalable.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight could improve its customization, integration capabilities, and flexibility. Zabbix could enhance its initial setup process, provide more extensive documentation, and refine its onboarding.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight is complex to deploy but has extensive support. Zabbix has a straightforward deployment process but mixed reviews regarding customer service efficiency.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight has higher initial setup costs but significant ROI due to its advanced features. Zabbix is lower cost from the start and provides substantial ROI due to its open-source nature.

To learn more, read our detailed Oracle Real User Experience Insight vs. Zabbix Report (Updated: July 2025).

Oracle Real User Experience Insight vs. Zabbix

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

107

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.1%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 3.7%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The most valuable feature is the ability to Drill down to webpage actions."

"The initial setup was not complex."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"We use it to monitor and manage our servers."

"Zabbix helps to save time."

"The solution allows for good integration with other products."

"Zabbix is both stable and scalable."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."

More Zabbix pros

Cons

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"The application resource usage has increased due to using RUEI."

"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

"The performance reporting could be improved."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"The only issue I can note is that it's Linux-based, and Linux documentation is not the best."

"For us, the initial setup was complex"

"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."

"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."

More Zabbix cons

Pricing and Cost Advice

Information not available

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"There is a license required for this solution and we pay annually for our license."

"We use the open-source version of Zabbix."

"The tool's licensing is good."

"We’re using the free version, which covers all our current needs."

"It is a true open-source solution, so there are no licensing costs."

"The tool's licensing costs are yearly."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

13%

Comms Service Provider

12%

Insurance Company

Computer Software Company

16%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Oracle Real User Experience Insight?

The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...

What needs improvement with Oracle Real User Experience Insight?

What advice do you have for others considering Oracle Real User Experience Insight?

I would rate it nine out of 10.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

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Compared 9% of the time

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Compared 6% of the time

NetXMS vs Zabbix

Compared 4% of the time

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Compared 4% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

August 2025

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Download Zabbix product report

July 2025

Also Known As

Oracle Real User Experience Insight, Oracle RUEI

No data available

Overview

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

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