Oracle Real User Experience Insight vs Zabbix comparison

Oracle Real User Experience...

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and Zabbix are tools for monitoring and analyzing system performance. Oracle Real User Experience Insight has an edge in analytics depth, while Zabbix is noted for comprehensive monitoring and cost-efficiency.

What features are offered by Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight provides detailed real-time analytics, deep user experience data, and extensive support. Zabbix supports a wide range of protocols, offers powerful monitoring capabilities, and is highly scalable.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight could improve its customization, integration capabilities, and flexibility. Zabbix could enhance its initial setup process, provide more extensive documentation, and refine its onboarding.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight is complex to deploy but has extensive support. Zabbix has a straightforward deployment process but mixed reviews regarding customer service efficiency.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight has higher initial setup costs but significant ROI due to its advanced features. Zabbix is lower cost from the start and provides substantial ROI due to its open-source nature.

To learn more, read our detailed Oracle Real User Experience Insight vs. Zabbix Report (Updated: September 2025).

Oracle Real User Experience Insight vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

29th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

107

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.2%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 3.2%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Zabbix	3.2%
Oracle Real User Experience Insight	0.2%
Other	96.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"The most valuable feature is the ability to Drill down to webpage actions."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"It provides high scalability, alerting, notification, templating, and end-to-end security."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"The initial setup was not complex."

"The most valuable feature is network traffic monitoring."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

"The integration capabilities and APIs are the best part."

"There are lots of great features and functionality within the solution."

More Zabbix pros

Cons

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"The application resource usage has increased due to using RUEI."

"The networking monitor is not too easy to work with."

"The server monitoring could be better."

"Zabbix technical support is sold separately."

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."

"Look and feel."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."

More Zabbix cons

Pricing and Cost Advice

Information not available

"There is no license but we need to pay for support."

"It is worth every cent to pay or even study to do your own installation."

"The tool's licensing costs are yearly."

"The tool's licensing is good."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"It’s free of cost."

"It is freeware. We still use the free version of Zabbix."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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869,760 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

31%

Comms Service Provider

13%

Computer Software Company

12%

Insurance Company

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	53
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What do you like most about Oracle Real User Experience Insight?

The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...

What needs improvement with Oracle Real User Experience Insight?

What advice do you have for others considering Oracle Real User Experience Insight?

I would rate it nine out of 10.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

If you want to save costs, you can use Zabbix.

What needs improvement with Zabbix?

The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...

Dynatrace vs Oracle Real User Experience Insight

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Compared 6% of the time

NetXMS vs Zabbix

Compared 5% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Oracle Real User Experience Insight product report

Oracle Real User Experience Insight report

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Also Known As

Oracle Real User Experience Insight, Oracle RUEI

No data available

Overview

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Oracle Real User Experience Insight vs. Zabbix