Oracle Fusion Service and Teradata compete in the enterprise software category, with Oracle having an edge in scalability and accessibility and Teradata leading in high-performance data analysis.
Features: Oracle Fusion Service offers NLP technology, proactive chat, and a customer portal, enabling multi-channel interactions. Teradata excels in parallel processing architecture, robust query optimization, and efficient handling of large data volumes.
Room for Improvement: Oracle Fusion Service's areas for enhancement include the business rules UI, SMS capabilities, and older platform integration. Teradata could improve in handling unstructured data, cloud offerings, and user interface scalability.
Ease of Deployment and Customer Service: Oracle Fusion Service is notable for flexible cloud deployment options and high-quality technical support. Teradata is expanding its cloud possibilities but faces criticism for response times despite its knowledgeable support staff.
Pricing and ROI: Both Oracle Fusion Service and Teradata are at the premium pricing level. Oracle’s competitive pricing and subscription model offer measurable ROI through efficiencies, while Teradata's costs are justified by its value in complex data projects.
Customer service varies as sometimes I receive a good response, and other times I need to escalate issues and involve engineers from Oracle in an OWC session.
The technical support from Teradata is quite advanced.
Customer support is very good, rated eight out of ten under our essential agreement.
Initially, we had ten ERPs, and I have added more since.
This expansion can occur without incurring downtime or taking systems offline.
Scalability is complex as you need to purchase a license and coordinate with Teradata for additional disk space and CPU.
I find the stability to be almost a ten out of ten.
The workload management and software maturity provide a reliable system.
Simpler integration capabilities.
When dealing with bulk data uploads via a BDI process, some records occasionally fail, requiring me to debug and reprocess them.
Unlike SQL and Oracle, which have in-built replication capabilities, we don't have similar functionality with Teradata.
I think it's expensive, yet it does not pose a threat, making it costly for my enterprise.
Teradata is much more expensive than SQL, which is well-performed and cheaper.
Initially, it may seem expensive compared to similar cloud databases, however, it offers significant value in performance, stability, and overall output once in use.
There are ERP connectors available for Oracle middleware, enabling seamless integration through a drag-and-drop interface.
There is also a focus on maintaining efficiency, and it is a significant time saver.
The data mover is valuable over the last two years as it allows us to achieve data replication to our disaster recovery systems.
Teradata is a scalable data analytics platform designed to meet enterprise demands for large-scale data management and processing, focusing on performance, scalability, and security for complex query executions.
As a leading data warehousing solution, Teradata integrates advanced analytics enabling organizations to derive insights from massive datasets. It supports high-volume data workloads with its architecture optimized for analytical queries. Users benefit from its robust scalability, allowing seamless expansion as data grows. Teradata's SQL engine is compatible with a wide range of data types, ensuring flexibility in data analysis. With advanced security measures, it protects sensitive data across various environments, providing peace of mind to users handling critical information.
What are the most important features of Teradata?Teradata is widely used in industries like finance, telecommunications, and healthcare, where data-driven decisions are critical. Companies leverage its robust analytics capabilities to enhance customer experiences, streamline operations, and ensure compliance with regulatory requirements. In these sectors, quick access to data insights can significantly impact competitive advantage.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.