We performed a comparison between Oracle CRM and Vtiger CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For the most part, the solution is straightforward."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"It has a wide variety of use cases."
"The most valuable features of the solution I like are its stability and customization."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"The most valuable feature of Vtiger CRM is automation."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"The performance could be better."
"With Oracle CRM, people report some usual downtime and frequent outages."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"The cost can be a bit more expensive compared to other options."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
"The initial setup is complex, it could be improved to be more simplified."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
Oracle CRM is ranked 7th in CRM with 31 reviews while Vtiger CRM is ranked 31st in CRM with 3 reviews. Oracle CRM is rated 7.8, while Vtiger CRM is rated 7.6. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud, whereas Vtiger CRM is most compared with Odoo. See our Oracle CRM vs. Vtiger CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
