Oracle E-Business Suite family of Service Applications provides information-driven customer service—service that enables your agents and technicians to meet and exceed customer expectations by empowering them with information that is consistent, accurate, and actionable. Through comprehensive integration of service delivery channels including web-self service, agent-assisted service via the contact center, and field service, Oracle Service provides a single, robust platform for managing service-related information and processes. Oracle's unique approach to customer service positions organizations to drive revenue through up-sell and cross-sell, cut service operating costs, and improve the overall effectiveness of customer service operations.
Oracle Service is part of the Oracle E-Business Suite, integrating with other E-Business Suite applications, including Oracle Sales and Oracle Marketing. Implement one or several application families—or implement the complete Oracle E-Business Suite for the fastest way to high-quality enterprise information.
For your enterprise and commercial software and solution needs, Viscosity will custom build software to serve your business, integrate and extend your purchased enterprise apps, or update your legacy and dated solutions with usability and security. Need it on any cloud or mobile platform? No problem.
Viscosity's Application Development Services:
Viscosity North America is a full stack architecture and cloud integration / database technology consulting firm. It was founded by industry and authored experts with backgrounds in Oracle, VMWare, VCE, EMC, and Informatica. Viscosity’s capacities include Oracle Database, RAC Development, Oracle Consulting and Oracle Technical Architecture, Design and Performance Tuning, and Custom Application Development.
Viscosity can deliver a set of practical executable plans for simplifying IT infrastructure, helping reduce operating costs while freeing up resources for new business initiatives.
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