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OpenText MBPM vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText MBPM
Ranking in Business Process Management (BPM)
41st
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
28
Ranking in other categories
Rapid Application Development Software (17th), Low-Code Development Platforms (11th), Business Orchestration and Automation Technologies (18th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of OpenText MBPM is 0.9%, up from 0.4% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
OpenText MBPM0.9%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"OpenText MBPM is a stable solution."
"The tool enables users to work offline through the mobile application."
"From a 6,000-foot level, just the collaboration piece that we've already gained with our sales cycle is invaluable, absolutely invaluable."
"Studio Creatio has positively impacted my organization mostly by speeding up the process at which clients can open an account, and we tried to shorten the time on an automatic flow to make it easier and reduce the time needed to open the account and ensure the entire workflow functions optimally."
"The most valuable feature of this solution is its simplicity."
"I have definitely seen a return on investment with time savings and money savings, as there is a price per license, but this money is coming back to us, making it a worthwhile investment."
"Overall, Studio Creatio is a very good, flexible tool, and I appreciate that innovation is always present, which is very good for continually evolving cutting-edge technology."
"The most valuable feature of Studio Creatio is the ease of providing change for our customers, and Creatio also provides us with scalability, performance and agility."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
 

Cons

"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
"HRM is an area where Studio Creatio lacks and needs to improve."
"I think the learning curve for new users adopting Studio Creatio could be better facilitated with more hands-on training."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"I would rate the customer support for Studio Creatio a five out of ten."
"Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app."
"They can improve the business rules for defining the type and quantity of the business load."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It would take some time because of lagging. Everybody would have to stop doing it and maybe do it when everybody has finished their work, probably at night shift if everybody is in day shift or after business hours."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
"The tool is reasonably priced."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"It is fairly competitive."
"There is a license required for this solution."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
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Top Industries

By visitors reading reviews
No data available
Construction Company
18%
Manufacturing Company
13%
Financial Services Firm
12%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Studio Creatio?
The experience with pricing, setup cost, and licensing was that licenses were very limited. To request another license would cost the organization extra. I thought it would have been probably made ...
What needs improvement with Studio Creatio?
Specifically speaking, other than checking on the metrics for the contact center and ensuring that they are all aligned, you could have a workforce management tool under Studio Creatio that can be ...
What is your primary use case for Studio Creatio?
I have been using Studio Creatio for about two years. My main use case for Studio Creatio is sales enablement and workforce real-time monitoring for the customer contact center. The sales enablemen...
 

Also Known As

Metastorm BPM
No data available
 

Overview

 

Sample Customers

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Rangel Logistics Solutions
Find out what your peers are saying about OpenText MBPM vs. Studio Creatio and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.