We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"We can configure the solution with any industry's products per customer requirements."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Scalability is great. We can extend areas horizontally and vertically."
"Simplicity to roll out, features available, customization options."
"Combined reports and data with timeline tracking."
"There is not just one valuable feature; it is all of them working together."
"Tech support tops off as excellent."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
"Its functionality is enormous."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"It offers ease of use, which is crucial."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The tool's documentation is not proper and has missing information like steps."
"The solution needs to improve the user interface."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The architecture needs improvement, as it's complex."
"OpenText Extended ECM's user interface could be improved."
"Needs improvement on the user interface."
"Processing data from multiple site collections is not easy as they reside in different databases."
"The solution lacks collaboration features."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"The management of the product/back-end is complex."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"It does not integrate despite being part of the Microsoft family."
OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Alfresco, OpenText Content Manager and Hyland OnBase, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Microsoft Teams. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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