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OpenText 360 for SharePoint vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
OpenText 360 for SharePoint provides excellent ROI, enhances document management, and supports sustained, large-scale operations for long-term use.
Sentiment score
6.4
webMethods.io offers rapid ROI and efficiency, though initial costs vary; users praise time-saving and operational scalability benefits.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
Solution Arcitect at Makita Gulf FZE
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
Senior BI Lead at Cognizant
 

Customer Service

Sentiment score
6.5
OpenText 360 for SharePoint's customer service is responsive, but some find support inconsistent and suggest improvements for phone and chat.
Sentiment score
6.7
webMethods.io support is generally well-received but experiences vary, with mixed feedback on responsiveness and communication effectiveness.
They are very rigid on their policies and terms.
Business Lead at a tech vendor with 201-500 employees
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Solution Arcitect at Makita Gulf FZE
An incident portal is available where we can raise tickets and based on priority, they reply.
Developer at a hospitality company with 1,001-5,000 employees
They are supporting the product, but webMethods.io is new for IBM as well.
Solution Architect at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
OpenText 360 for SharePoint offers flexible scalability, though opinions vary on its effectiveness for larger enterprise needs.
Sentiment score
7.2
webMethods.io offers flexible scalability for cloud deployments but may require careful planning and licensing consideration for optimal performance.
Whenever more resources are needed, they become available automatically without any human interference.
Sales Director at Proven Consult
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Developer at a hospitality company with 1,001-5,000 employees
Scalability in webMethods.io is very easy.
Solution Architect at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
User opinions on OpenText 360 for SharePoint stability vary, with integration issues noted alongside appreciated reliability and consistency.
Sentiment score
7.6
webMethods.io is stable and reliable, praised for performance despite minor bugs with large files and customizations.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Information Technology Specialist at PACI
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
Sales Director at Proven Consult
webMethods.io is very stable.
Solution Architect at a tech vendor with 10,001+ employees
 

Room For Improvement

Enhancing user-friendliness, integration, performance, support, and simplifying licensing are crucial alongside addressing outages and improving project tracking features.
webMethods.io struggles with stability, performance, outdated UI, complex installation, costly licensing, unclear documentation, and lacks modern connectors.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Senior BI Lead at Cognizant
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
Project Manager at Inventec
The GUI should be improved for better user experience.
Solution Arcitect at Makita Gulf FZE
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
Sales Director at Proven Consult
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
Developer at a hospitality company with 1,001-5,000 employees
They have recently come up with a hybrid application where users will be able to use drag-and-drop functionality.
Solution Architect at a tech vendor with 10,001+ employees
 

Setup Cost

OpenText 360 for SharePoint has a complex pricing model with varying satisfaction and potential discounts for enterprise agreements.
webMethods.io pricing is high but justified by robust features, flexible licensing, and cost-effectiveness for large enterprises.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
Solution Arcitect at Makita Gulf FZE
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
Project Manager at Inventec
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
Senior BI Lead at Cognizant
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
Sales Director at Proven Consult
webMethods.io is expensive, so I would rate this at seven.
Solution Architect at a tech vendor with 10,001+ employees
 

Valuable Features

OpenText 360 for SharePoint enhances collaboration, customization, and document management with integration, real-time access, and platform independence for efficiency.
webMethods.io provides seamless integration with user-friendly interfaces, strong security, scalability, and real-time processing for diverse enterprise needs.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
Solution Arcitect at Makita Gulf FZE
OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.
Project Manager at Inventec
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
Senior BI Lead at Cognizant
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
Information Technology Specialist at PACI
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
Developer at a hospitality company with 1,001-5,000 employees
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
Sales Director at Proven Consult
 

Categories and Ranking

OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th)
webMethods.io
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
95
Ranking in other categories
Business-to-Business Middleware (6th), Enterprise Service Bus (ESB) (5th), Managed File Transfer (MFT) (14th), API Management (17th), Cloud Data Integration (12th), Integration Platform as a Service (iPaaS) (11th)
 

Featured Reviews

SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
YM
Developer at a hospitality company with 1,001-5,000 employees
Offers strong integration capabilities and reliable features but needs pricing and scaling improvements
Many things are evolving with the AI buzz in the market. What I would like to see improved or enhanced in webMethods.io in the future is that since webMethods.io is already under IBM, I think IBM will introduce and integrate AI into it. Additionally, regarding what webMethods.io can improve is the license cost. Other cloud players are also providing the same kind of functionality, such as AWS and Azure. webMethods.io is being installed on-premises, but AWS is providing it directly in the cloud. When comparing the license cost and request per minute cost, webMethods.io needs to address that. There are many competitors in the market for this.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
7%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise65
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
What needs improvement with webMethods Integration Server?
The alignment of on-premise and cloud versions needs improvement.
What needs improvement with webMethods Trading Networks?
webMethods.io does not currently have certain features, and we have to do coding as well. However, they have recently come up with a hybrid application where users will be able to use drag-and-drop...
What is your primary use case for webMethods Trading Networks?
We are primarily focused on IBM webMethods. I am part of the Center of Excellence team, where we involve ourselves in proposals and providing solutions to clients. webMethods.io is a middleware too...
 

Also Known As

Process 360, Global 360, OpenText Process 360
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
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