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OpenText 360 for SharePoint vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
OpenText 360 for SharePoint provides excellent ROI, enhances document management, and supports sustained, large-scale operations for long-term use.
Sentiment score
6.7
webMethods.io delivers positive ROI by reducing manual work, enhancing efficiency, and justifying costs despite high initial pricing.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
Senior BI Lead at Cognizant
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
Solution Arcitect at Makita Gulf FZE
 

Customer Service

Sentiment score
6.5
OpenText 360 for SharePoint's customer service is responsive, but some find support inconsistent and suggest improvements for phone and chat.
Sentiment score
6.6
webMethods.io customer service is generally favorable but needs faster response and improved technical knowledge for complex issues.
They are very rigid on their policies and terms.
Business Lead at a tech vendor with 201-500 employees
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Solution Arcitect at Makita Gulf FZE
An incident portal is available where we can raise tickets and based on priority, they reply.
Developer at a hospitality company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.0
OpenText 360 for SharePoint offers flexible scalability, though opinions vary on its effectiveness for larger enterprise needs.
Sentiment score
7.2
webMethods.io scalability varies, effective with cloud and vertical scaling, but may require careful planning for high transaction volumes.
Whenever more resources are needed, they become available automatically without any human interference.
Sales Director at Proven Consult
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Developer at a hospitality company with 1,001-5,000 employees
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
Information Technology Specialist at PACI
 

Stability Issues

Sentiment score
7.2
User opinions on OpenText 360 for SharePoint stability vary, with integration issues noted alongside appreciated reliability and consistency.
Sentiment score
7.6
webMethods.io is stable with high user ratings, though stability varies by setup; cloud versions may need improvement.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
Sales Director at Proven Consult
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Information Technology Specialist at PACI
 

Room For Improvement

Enhancing user-friendliness, integration, performance, support, and simplifying licensing are crucial alongside addressing outages and improving project tracking features.
webMethods.io struggles with legacy models, integration issues, and cost, prompting user requests for UI, analytics, and AI enhancements.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Senior BI Lead at Cognizant
The GUI should be improved for better user experience.
Solution Arcitect at Makita Gulf FZE
If someone is creating an Azure virtual machine, even after their license expires, there should be some kind of backup with the Microsoft team so that it can be revived.
Business Lead at a tech vendor with 201-500 employees
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
Developer at a hospitality company with 1,001-5,000 employees
Another enhancement would be in OCR; currently, there is a huge demand for OCR capabilities. It would be perfect if webMethods.io had a built-in component for OCR, as this would be tested and allow customers to use it better than a third-party OCR application.
Sales Director at Proven Consult
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Information Technology Specialist at PACI
 

Setup Cost

OpenText 360 for SharePoint has a complex pricing model with varying satisfaction and potential discounts for enterprise agreements.
webMethods.io provides flexible enterprise-focused pricing, notable for high capability yet potentially high costs, with scalable and negotiable options.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
Solution Arcitect at Makita Gulf FZE
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
Project Manager at Inventec
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
Senior BI Lead at Cognizant
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
Sales Director at Proven Consult
 

Valuable Features

OpenText 360 for SharePoint enhances collaboration, customization, and document management with integration, real-time access, and platform independence for efficiency.
webMethods.io offers scalable integration, real-time connectivity, and secure, user-friendly API management for efficient enterprise workflow and system connectivity.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
Solution Arcitect at Makita Gulf FZE
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
Senior BI Lead at Cognizant
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
Project Manager at Inventec
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
Developer at a hospitality company with 1,001-5,000 employees
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
Information Technology Specialist at PACI
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
Sales Director at Proven Consult
 

Categories and Ranking

OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (25th)
webMethods.io
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
94
Ranking in other categories
Business-to-Business Middleware (2nd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (9th), API Management (10th), Cloud Data Integration (8th), Integration Platform as a Service (iPaaS) (7th)
 

Featured Reviews

SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
YM
Developer at a hospitality company with 1,001-5,000 employees
Offers strong integration capabilities and reliable features but needs pricing and scaling improvements
Many things are evolving with the AI buzz in the market. What I would like to see improved or enhanced in webMethods.io in the future is that since webMethods.io is already under IBM, I think IBM will introduce and integrate AI into it. Additionally, regarding what webMethods.io can improve is the license cost. Other cloud players are also providing the same kind of functionality, such as AWS and Azure. webMethods.io is being installed on-premises, but AWS is providing it directly in the cloud. When comparing the license cost and request per minute cost, webMethods.io needs to address that. There are many competitors in the market for this.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Energy/Utilities Company
9%
Performing Arts
8%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise64
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

Process 360, Global 360, OpenText Process 360
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
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