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OpenLegacy vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenLegacy
Ranking in AI Software Development
78th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
API Management (33rd)
Zapier
Ranking in AI Software Development
19th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Data Integration (23rd), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th)
 

Mindshare comparison

As of August 2026, in the AI Software Development category, the mindshare of OpenLegacy is 0.4%. The mindshare of Zapier is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Zapier0.6%
OpenLegacy0.4%
Other99.0%
AI Software Development
 

Featured Reviews

reviewer1042905 - PeerSpot reviewer
VP, Chief Enterprise Integration Architect at a financial services firm with 10,001+ employees
The biggest advantage is how simple the technology was.
I'd like to see OpenLegacy develop its low-code/no-code (LCNC) solutions. They've expanded somewhat their horizons for integration beyond mainframe CICS, which is their sweet spot. They have some tooling in that area, but it's not as good as it needs to be. OpenLegacy handles the bread-and-butter TP monitoring stuff, but I am working for one of the six banks in the United States still using the Hogan mainframe, which has a slightly proprietary mechanism. But OpenLegacy currently doesn't have a connector for Hogan. So it would help if they could build one. That would appeal to financial institutions that still use Hogan, like US Bank, Wells Fargo, KeyBank, and Vanguard.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows
Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using OpenLegacy, the exposure of services is far easier and quicker. In many cases, exposure of services requires just a few clicks and takes only minutes. In very complex cases, it still only takes half a day. Without OpenLegacy, it would take us several months to create the same services."
"The product has helped our business by allowing us to become more efficient in data handling."
"OpenLegacy provides a way to go from the outside world to the legacy mainframe, to move the old standard application to a REST API application. New digital services can be created in a few clicks and this can be done easily by COBOL programmers."
"Using mainframe programs (not screens), the OpenLegacy services do not require any changes by the mainframe programmers, thus reducing development cycles."
"It is possible to connect a service to a mainframe program or back transaction in a matter of minutes or hours at the most."
"The speed of development of production, especially in specific environments like IBM mainframes, has been valuable."
"Without OpenLegacy, it would take us several months to create the same services."
"It is possible to solve larger legacy API issues on an enterprise level with this product."
"With Zapier we are easily able to set up a custom notification and event-tracking service in only a few hours as opposed to several days."
"Zapier is user-friendly and most information is available within the page for specific automation."
"The product's most valuable feature is automation."
"The solution is a SaaS and does not require a complex setup."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"I like the ability to connect one system to another, whereas that wasn’t previously possible without a custom integration."
"Zapier, combined with MailParser, is an essential element of our back-end operations."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
 

Cons

"We would also be more than happy if the product had the option to work in the opposite direction – the ability to consume REST/SOW services in the outer world from the mainframe."
"I would like to see SSL out-of-the-box. OpenLegacy certainly does SSL, but it was not the default for our use case. We are currently working with OpenLegacy to cross the SSL bridge and suspect that most users will want to do the same."
"Customer support for the product is slow and not very good. It makes using the product difficult if you need help quickly."
"Debugging and logging for programmers could be better."
"I'd like to see OpenLegacy develop its low-code/no-code (LCNC) solutions. They've expanded somewhat their horizons for integration beyond mainframe CICS, which is their sweet spot. They have some tooling in that area, but it's not as good as it needs to be."
"The pricing of the solution could be more flexible and allow for once-off payment versus annual licensing. This would be more appealing to companies in Latin America."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"I think the history of "zaps" could be improved."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"In terms of scalability, we have found that we need to create multiple redundant Zaps in order to compensate for logic."
"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."
"Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more complex."
"The only frustrating thing was the support. Most applications have a chat or call center function for support."
 

Pricing and Cost Advice

"The pricing of the solution could be more flexible and allow for once-off payment versus annual licensing. This would be more appealing to companies in Latin America."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"The product is reasonably priced."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"It's very affordable."
"Zapier's price is good."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
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Top Industries

By visitors reading reviews
Construction Company
26%
Financial Services Firm
13%
Comms Service Provider
12%
Manufacturing Company
11%
Construction Company
17%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...
What is your primary use case for Zapier?
My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...
 

Comparisons

 

Overview

 

Sample Customers

Many of openLegacy's global customers are among the Global 100 companies. Review case studies in these industries: Agriculture, Airport Authority, Automotive, Auto, Finance, Insurance, Government, Healthcare, Manufacturing, and Retailwww.openlegacy.com/case-studie...
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about OpenLegacy vs. Zapier and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.