We performed a comparison between MuleSoft Composer and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The prebuilt connectors have saved our customers a lot of time and money."
"The advantage of using MuleSoft as part as the Salesforce ecosystem is that anything new they build is guaranteed to work with the new features that are coming from the other side."
"The product is easy to use. You don't need programming skills to use it."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"Zapier luckily has a wide range of integrations, I would say."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"The product's most valuable feature is automation."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"The technical support team's response time must be improved."
"This solution could be improved by offering more integrations with other platforms."
"MuleSoft Composer needs to improve its interface and scalability."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"The pricing of the solution is quite expensive."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"My biggest concern with Zapier would be their pricing strategy."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
MuleSoft Composer is ranked 13th in Cloud Data Integration with 3 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. MuleSoft Composer is rated 7.6, while Zapier is rated 8.6. The top reviewer of MuleSoft Composer writes "The prebuilt connectors save a lot of time and money, but the customer support and price must be improved". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". MuleSoft Composer is most compared with Mule Anypoint Platform, Workato, Celigo Integration Platform, Microsoft Azure Logic Apps and Jitterbit Harmony , whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and Coupler.io. See our MuleSoft Composer vs. Zapier report.
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