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Open EDR vs Trellix Active Response comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Open EDR
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
46th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of Open EDR is 1.0%, up from 0.9% compared to the previous year. The mindshare of Trellix Active Response is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
Open EDR1.0%
Trellix Active Response0.5%
Other95.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Timothy Muriithi - PeerSpot reviewer
Chief Information Officer at a tech consulting company with 51-200 employees
I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version
Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.
ED
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
Operational efficiencies increase with immediate threat alerts for endpoints
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto is the core of the security infrastructure in the environment."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"Its interface and pricing are most valuable. It is better than other vendors in terms of security."
"We can visualize and control the activities in the environment from anywhere."
"Stability is a primary factor, and then there's the ease of distribution and policy management."
"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"It's a little lighter compared to the older version, which was mostly signature-based."
"We are hoping to automate detection and response and take advantage of user behavior analytics, given that we are working from home. About half of our workers are still remote, so Active Response gives us that visibility and lets us automate a number of those events."
"The solution is scalable."
"The continuous monitoring component of this solution allows Trellix to launch the MDR solution, which correlates all incidents and provides investigation reports within a short period of time, hence offering an advantage to the customers using Trellix Active Response and its integrated products."
"The alerts provided by Trellix Active Response are its most valuable feature."
"The alerts provided by Trellix Active Response are its most valuable feature."
 

Cons

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"It is an enterprise-level solution. Its price could be less expensive."
"We would also like to have advanced tech protection and email scanning."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The solution lags to the real-time scenarios here and there."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"There are some components on the cloud that should also reside in the on-prem deployment models but don't."
"The only area for improvement is regarding operational technology devices, specifically the engineering automation systems."
"I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration."
"While the product is good, we are currently facing support issues."
"I also expected Active Response 's user interface to be much more analytical."
 

Pricing and Cost Advice

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Cortex XDR’s pricing is very reasonable."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Cortex XDR is a costly solution."
"Cortex XDR's pricing is ok."
"I am using the Community edition."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
Information not available
"Our costs were somewhere around $600K in Trinidad dollars, which might be about $100K US. We have the ETP plus the EDR. Our recent renewal was 1800 licenses as opposed to the full amount. Our transaction cost was about $600K Trinidad dollars, which is somewhere around $90-100K US."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
15%
Manufacturing Company
9%
Retailer
8%
Comms Service Provider
8%
Comms Service Provider
18%
Financial Services Firm
10%
Performing Arts
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the...
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboa...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and c...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
McAfee Active Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Liquor Control Board of Ontario
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