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Open EDR vs Trellix Active Response comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Open EDR
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 3.9% compared to the previous year. The mindshare of Open EDR is 0.9%, down from 0.9% compared to the previous year. The mindshare of Trellix Active Response is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Open EDR0.9%
Trellix Active Response0.6%
Other95.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Timothy Muriithi - PeerSpot reviewer
Chief Information Officer at a tech consulting company with 51-200 employees
I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version
Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.
ED
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
Operational efficiencies increase with immediate threat alerts for endpoints
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"The protection offered by this product is good, as is the endpoint reporting."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"Has great threat detection capabilities."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"The solution is scalable."
"With the ADR parts of it or the Active Response parts of it, we're able to get a little more information compared to the older version, such as analytics, user behavior analytics, triaging, and meaningful reporting."
"We are hoping to automate detection and response and take advantage of user behavior analytics, given that we are working from home. About half of our workers are still remote, so Active Response gives us that visibility and lets us automate a number of those events."
"It's a little lighter compared to the older version, which was mostly signature-based."
"We are hoping to automate detection and response and take advantage of user behavior analytics, given that we are working from home."
"The alerts provided by Trellix Active Response are its most valuable feature."
"The continuous monitoring component of this solution allows Trellix to launch the MDR solution, which correlates all incidents and provides investigation reports within a short period of time, hence offering an advantage to the customers using Trellix Active Response and its integrated products."
"The alerts provided by Trellix Active Response are its most valuable feature."
 

Cons

"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"If they had pulse rate detection, it would be better."
"The tool needs to be improved in terms of integration and interface."
"I would like to see better protection, specifically to protect email applications."
"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"I also expected Active Response 's user interface to be much more analytical."
"The only area for improvement is regarding operational technology devices, specifically the engineering automation systems."
"There are some components on the cloud that should also reside in the on-prem deployment models but don't."
"While the product is good, we are currently facing support issues."
"While the product is good, we are currently facing support issues."
"The truth, however, is that I was really looking for something much more advanced with user behavior analytics and some AI features that the other competitor's next-gen AV does offer."
"I expected Active Response's user interface to be much more analytical."
"I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Cortex XDR is a costly solution."
"It's about $55 per license on a yearly basis."
Information not available
"Our costs were somewhere around $600K in Trinidad dollars, which might be about $100K US. We have the ETP plus the EDR. Our recent renewal was 1800 licenses as opposed to the full amount. Our transaction cost was about $600K Trinidad dollars, which is somewhere around $90-100K US."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Construction Company
16%
Financial Services Firm
16%
Comms Service Provider
13%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
No data available
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the...
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboa...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and c...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
McAfee Active Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Liquor Control Board of Ontario
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: April 2026.
886,906 professionals have used our research since 2012.