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Omada Identity vs Opal comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
5th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
69
Ranking in other categories
Identity Management (IM) (5th), Customer Identity and Access Management (CIAM) (7th), Identity Governance Administration (IGA) (3rd)
Opal
Ranking in User Provisioning Software
10th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
20th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Access Management (20th)
 

Mindshare comparison

As of November 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Omada Identity is 2.4%, up from 2.4% compared to the previous year. The mindshare of Opal is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Omada Identity2.4%
Opal1.1%
Other96.5%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Identity governance has automated lifecycle workflows and strengthens access risk control
Omada Identity has a very good and easy automated onboarding and offboarding process which provisions correct system access from day one when employees or contractors join, and it automatically revokes their access and prevents orphan accounts when they leave. It provides role-based transfers which seamlessly upgrade user permissions when individuals change departments or roles, ensuring they only have the privileges necessary for their new positions. For risk mitigation and intelligent analytics, it leverages machine learning to uncover vulnerabilities, recommends appropriate access roles, and flags anomalous user behavior before it becomes a security threat. Omada Identity also extends strict governance controls and life cycle tracking to AI agents, service accounts, and API keys, securing the expanding IT infrastructure. It allows businesses to map their paper-based approval process into automated drag-and-drop digital workflows without relying on complex custom coding and provides a centralized self-service portal for employees to request temporary or permanent access to specific applications with proper approval from one or two level approvers, which includes built-in routing to the correct approvers. The value received from Omada Identity at the start was significant, particularly due to its codeless configuration, allowing us to map our approval process into automated drag-and-drop digital workflows without excessive complexity. For access requests, we established a centralized self-service portal to manage temporary or permanent access requests with appropriate approvals. Omada Identity uses machine learning to uncover vulnerabilities, recommending access roles and flagging anomalous behavior before it becomes a threat, providing confidence through initial POCs leading to a complete deployment.
Mohammed Mudasser - PeerSpot reviewer
AI/ML Engineer at a educational organization with 5,001-10,000 employees
Automated access reviews have improved least privilege and simplified identity governance
The best features Opal offers are automated access reviews, centralized visibility, and just-in-time access. I especially appreciate the ability to enforce time-bound access and automatically revoke privileges, which makes least privilege management much more practical. The automated access reviews have made the process much more efficient by giving us a structured way to review and revoke unnecessary permissions. Instead of manually checking every entitlement, we can focus on exceptions and higher risk access, which makes the review process more manageable and consistent. I would also add that the context Opal provides during access reviews is valuable. You can see the access relationship and risk rather than simply approving or denying it blindly. This makes the decisions more informed and gives the team a much better audit trail.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this product is that it gives you a dashboard on which applications the user has access."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"I recommend Omada Identity to my customers as a cost-effective solution that is very good."
"Omada's most valuable aspect is its usability."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The key benefit of Omada Identity is maintaining complete control."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"The clearest outcome I have seen is less manual effort during access reviews and better control over unnecessary or standing access, which improves the overall security posture."
 

Cons

"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"Regarding how Omada Identity can be improved, I find that Omada Identity import takes a long time."
"Initial setup was complex, with a lot of organization implementation questions, master data issues, and process workflows, too much compared to what we needed."
"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an end-user experience perspective, it significantly lacks."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies."
"Opal can be improved in some ways."
 

Pricing and Cost Advice

"The pricing for Omada Identity is fair."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Omada is expensive."
"Omada Identity is very reasonably and competitively priced."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"It is licensed per managed user per year."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Outsourcing Company
7%
Computer Software Company
6%
Comms Service Provider
13%
Outsourcing Company
12%
Educational Organization
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise55
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Omada Identity Cloud?
The pricing, setup cost, and licensing for Omada Identity are reasonable for the features provided.
What needs improvement with Omada Identity Cloud?
Omada Identity could be improved with a similar interface, easier integration with third-party applications, and more advanced reporting and automation capabilities. Better integration with cloud a...
What is your primary use case for Omada Identity Cloud?
Omada Identity is used primarily for user access management, helping us manage user permissions in a centralized way. When a new employee joins, Omada Identity automates the user account and access...
What needs improvement with Opal?
The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies. Better reporting and analytics around access trends and risk would ...
What is your primary use case for Opal?
The main case I am using Opal is for identity and access governance, particularly managing application access and enforcing least privilege policies. I use it to streamline access requests, approva...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
No data available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Information Not Available
Find out what your peers are saying about Omada Identity vs. Opal and other solutions. Updated: October 2026.
920,574 professionals have used our research since 2012.