Try our new research platform with insights from 80,000+ expert users

Office 365 vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations benefited from Office 365 with cost savings, productivity enhancements, flexibility, integration, improved security, and valuable Microsoft support.
Sentiment score
7.0
SharePoint reduces costs and boosts efficiency by centralizing management, enhancing collaboration, and eliminating multiple subscriptions for high returns.
 

Customer Service

Sentiment score
4.2
Office 365 customer service is highly rated for responsiveness, but some users prefer internal IT or community resources.
Sentiment score
6.0
Microsoft SharePoint support quality varies, influenced by contracts and vendors, with mixed reviews on responsiveness and effectiveness.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
technical support has been efficient and reactive to problems we encountered with SharePoint.
 

Scalability Issues

Sentiment score
7.8
Office 365 efficiently scales to accommodate organizational growth, handling thousands of users with high adaptability and licensing flexibility.
Sentiment score
7.3
SharePoint is perceived as scalable, though optimal performance may require investment and strategic planning to address potential limitations.
The external access to SharePoint data requires better security handling.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
It is a SaaS solution with undisclosed constraints, making it unreliable at times for large volume operations.
 

Stability Issues

Sentiment score
7.4
Users find Office 365 reliable, appreciating improvements and support, despite minor issues with Excel macros and Teams connectivity.
Sentiment score
8.1
SharePoint is generally stable, with issues often due to infrastructure, updates, or improper deployment, improving with proper setup.
SharePoint is a stable product.
Everything runs smoothly, and I have no problems with its stability.
The stability of SharePoint is high; it is quite stable and resilient.
 

Room For Improvement

Office 365 faces challenges with platform compatibility, performance, costs, integration, and requires enhancements in user-friendliness and documentation.
SharePoint requires improvements in co-authoring, permissions, UI, mobile compatibility, search, workflow, customization, integration, and onboarding simplicity.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The learning curve of using special features and web parts in SharePoint could be enhanced, especially in helping data processing by AI systems.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
 

Setup Cost

Office 365 provides scalable licensing plans offering good value and flexible pricing, although setup can be complex for larger enterprises.
SharePoint offers various pricing options, influenced by company size and licensing, with enterprise plans and customization affecting costs.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
The pricing and licensing for SharePoint are considered expensive.
Ten dollars might be cheap, but if everyone else is charging one dollar, it is very expensive.
 

Valuable Features

Office 365 enhances productivity with strong integration, collaboration tools, AI features, scalability, cloud storage, and comprehensive app support.
SharePoint enhances productivity with collaboration tools, Microsoft integration, customizable workflows, advanced search, and strong security features.
It now extends its usefulness with AI and Copilot, assisting in automation and integration with data handling through dashboards and reports.
SharePoint provides security for documents, allowing them to remain private and not shared publicly.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
143
Ranking in other categories
Content Collaboration Platforms (2nd)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 6.9%, up 5.9% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 16.4% mindshare, down 20.2% since last year.
Content Collaboration Platforms
Enterprise Content Management
 

Featured Reviews

Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
4%
Manufacturing Company
4%
Government
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
For pricing, I think it's fairly priced, I would rate it 8.
What needs improvement with Office 365?
The areas of Office 365 that have room for improvement are what should be better in this solution.
What is your primary use case for Office 365?
A typical use case for Office 365 is how I primarily use this solution.
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Me & the Bees Lemonade
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Office 365 vs. SharePoint and other solutions. Updated: March 2020.
860,592 professionals have used our research since 2012.