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Notion vs Tines comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Notion improves efficiency and organization, consolidates tools, saves time, and is praised for ease of use by users.
Sentiment score
5.9
Tines automation significantly cut alert investigation time, reduced workforce needs, and improved ROI, though some platforms offered more value.
I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills.
Automation Engineer at a tech services company with 1-10 employees
I have seen a return on investment with Notion; it probably cuts our time in half for post-meeting review.
Analyst at a renewables & environment company with 51-200 employees
I have seen a return on investment using Notion because I became more organized as I can track easily all the things that I need to do.
Software developer 2 at a tech vendor with 10,001+ employees
I can speak for fewer employees needed because we used to require many analysts to deal with all the alerts that we were generating, but now we have about 90 to 95% of the alerts already automated through Tines, which requires tremendous time saved and a ton of reduction in the number of analysts required.
Cyber Security Engineer at a tech vendor with 1,001-5,000 employees
In some domains, we were in a position to actually let go of people, meaning at least two people have been reduced from one team, which saves a lot of cost for the organization.
Head of Cyber Defense Center
We did not see proper value in it, whereas other platforms would have given much higher value for us.
Automation Engineer at a educational organization with 11-50 employees
 

Customer Service

Sentiment score
5.6
Notion's customer support receives mixed reviews; while some praise its responsiveness, others find it unhelpful, reflecting varied experiences.
Sentiment score
6.9
Tines' support is praised for quick, effective resolutions and proactive communication, though some notice reduced attention over time.
Customer support for Notion is actually great; they are really responsive.
Head of Product at a educational organization with 201-500 employees
The customer support I receive from Notion is super helpful.
Customer Service Team Lead at Backbone Art
I do use the YouTube page to learn more.
Analyst at a renewables & environment company with 51-200 employees
Whenever we hit roadblocks or issues with the platform or story, even if it was our mistake, the people from the most senior engineering team of Tines immediately were willing to get on call with us.
Cyber Security Engineer at a tech vendor with 1,001-5,000 employees
I would rate the customer support a ten on a scale of one to ten.
Head of Cyber Defense Center
The support and engineering team is quick to resolve bugs and respond promptly.
Security Delivery Manager at Accenture
 

Scalability Issues

Sentiment score
7.1
Notion efficiently scales from small teams to large organizations, offering flexibility and adaptability but may have rising costs.
Sentiment score
8.2
Tines provides robust scalability, allowing effortless expansion and adaptability for diverse workflows and increased user demands without performance issues.
It works really well because it can be used across different departments and different teams with everyone having their own dedicated page and subpages within that.
Head of Product at WERULE
Notion's scalability is 10 out of 10.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
Notion is heavily scalable, and we did not have a problem with scalability at all.
CEo at CloudPositive
It is built for growing teams and has more complex automation capacity.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
Whenever this became insufficient, we could easily reach out to the Tines team where they immediately gave us a remedy or fixed the issue.
Cyber Security Engineer at a tech vendor with 1,001-5,000 employees
From the workloads we have, it can scale for different workflows and add more workflows.
Head of Cyber Defense Center
 

Stability Issues

Sentiment score
7.8
Notion is stable and dependable, with occasional performance delays and minor issues, maintaining high user satisfaction.
Sentiment score
8.5
Tines is highly rated for stability with 99.9% uptime, minimal downtime, and reliable performance in data analysis.
Notion is stable; everything is there when I need it to be there.
Analyst at a renewables & environment company with 51-200 employees
I encountered a problem once when there was an outage for a couple of days.
Founder at AppCritic
Sometimes, Notion can be slow, especially if there is too much information or during peak times.
Founder at a tech services company with 1-10 employees
The tool is stable up to ninety-nine point nine percent.
Security Delivery Manager at Accenture
Tines is very stable.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
 

Room For Improvement

Notion can improve offline reliability, pricing, user interface, integrations, performance, search, mobile optimization, and collaboration features.
Users want a more intuitive UI, better debugging, improved documentation, enhanced features, and easier onboarding for non-developers in Tines.
Notion has one big downside: the lack of an offline mode.
Founder at a tech services company with 1-10 employees
I know from my friend that when the database becomes large, it becomes very slow and laggy.
Automation Engineer at a tech services company with 501-1,000 employees
I really think that the transcription of the conversation is very important because when you're going to ask a question with AI, you need that more than the resume.
Project Manager, AI, Digital & Innovation at a marketing services firm with 11-50 employees
Reporting and dashboards could be more advanced for deeper analysis.
Security Delivery Manager at Accenture
The issue with the Implode action is that once we get a certain number of events into the Implode action, we lose context of all the events except the last one that came in, so it is a bit difficult to send data back once it goes through the Implode action.
Cyber Security Engineer at a tech vendor with 1,001-5,000 employees
I think they need to add more intelligence to the workflow layer because, depending upon what they have right now, it could be possible for Claude or Copilot or ChatGPT to have that feature quickly.
Head of Cyber Defense Center
 

Setup Cost

Companies praise Notion's free tier but face rising costs with premium features, challenging larger organizations and user-specific upgrades.
Enterprise buyers value Tines for its cost-effectiveness, seamless API integration, and efficient onboarding with dedicated support.
However, inviting additional users can become costly.
Founder at AppCritic
Generally, it is not cheap.
Head of Product at a educational organization with 201-500 employees
From what I've seen so far, the pricing looks fair for teams or more advanced features.
AI Engineer at a tech services company with 11-50 employees
Tines required no setup cost since we just used their cloud tier and built everything with internal engineering resources.
Automation Engineer at a educational organization with 11-50 employees
My experience with pricing, setup cost, and licensing is very good.
Head of Cyber Defense Center
I did not handle the purchasing side, so I did not actually know the exact pricing or the licensing details.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
 

Valuable Features

Notion excels in collaboration, flexibility, and integration, with customizable templates and real-time features enhancing productivity and organization.
Tines enhances efficiency with its API, low-code automation, AI features, and seamless tool integration for security teams.
The most impactful feature for project management is the ability to invite multiple client stakeholders without complication.
Founder at AppCritic
Notion has very strong integration capabilities.
Founder at a tech services company with 1-10 employees
Overall, it adds significant value to our project management by organizing our work efficiently.
Architect at Nexworld
It helps in streamlining our security operations effectively and efficiently without requiring coding knowledge.
Security Delivery Manager at Accenture
What stands out mostly about Tines's features is the integrations. It connects easily with tools such as Slack, emails, and spreadsheets, and it makes data moves automatically without much work.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
Tines caught the failure and queued them automatically. We did not lose a single student log.
Automation Engineer at a educational organization with 11-50 employees
 

Categories and Ranking

Notion
Ranking in AI IT Support
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
35
Ranking in other categories
Project Management Software (4th), Knowledge Management Software (1st), Document Automation Software (2nd)
Tines
Ranking in AI IT Support
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
Threat Intelligence Platforms (TIP) (10th), Security Orchestration Automation and Response (SOAR) (6th), AI-Powered Security Automation (2nd)
 

Mindshare comparison

As of October 2026, in the AI IT Support category, the mindshare of Notion is 1.3%, down from 8.3% compared to the previous year. The mindshare of Tines is 1.1%. It is calculated based on PeerSpot user engagement data.
AI IT Support Mindshare Distribution
ProductMindshare (%)
Notion1.3%
Tines1.1%
Other97.6%
AI IT Support
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automation Engineer at a tech services company with 1-10 employees
Minimal workspace has organized policies and student records and improves team collaboration
One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person. Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model. I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.
Shadrach Godwish Chukwu - PeerSpot reviewer
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
Automation has replaced repetitive tasks and helps my team organize workflows in real time
Tines is overall good, but the setup can feel a bit technical at first. More templates for common workflows would make it much easier to start quickly without building everything from scratch. I can say that the documentation could be much simpler and mainly example-based, showing real workflows. Faster support responses would also help, especially when someone is building a very complex workflow so they can easily get support responses at any point. The setup time is considerable. It takes time to set it up, and the learning curve is steep. It is not hard once you know it, but getting started takes a whole lot of time and effort and slows new users down considerably. I will heavily dwell on a few things. More ready-made templates would help so you do not always start from scratch. A simpler onboarding flow for new users would also make it much easier to get started very quickly. Better in-app guidance when building workflows would also be helpful.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Manufacturing Company
12%
Comms Service Provider
11%
Construction Company
10%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Notion?
I do not have visibility into Notion's pricing, setup costs, or licensing because those are managed by our organization. From an end user perspective, the setup experience was straightforward, and ...
What needs improvement with Notion?
I think Notion could improve by reducing the complexity, as it is overcomplicating things with too many features that can be hard for a user who starts from scratch to learn everything.
What is your primary use case for Notion?
My main use of Notion is both personal and professional. Personally, I manage my daily life, and professionally I manage my projects. In the professional sphere, I gather all the client information...
What needs improvement with Tines?
Tines is overall good, but the setup can feel a bit technical at first. More templates for common workflows would make it much easier to start quickly without building everything from scratch. I ca...
What is your primary use case for Tines?
My main use case for Tines has been automation. My main use has been automating simple workflows, such as moving data between tools, sending alerts, and handling routine tasks. This work gets faste...
What advice do you have for others considering Tines?
My advice would be to start simple. The main thing is that you need to build small workflows first. When you build small workflows, you understand how it works on a bigger and more complex side. If...
 

Comparisons

 

Overview

 

Sample Customers

Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
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Find out what your peers are saying about Notion vs. Tines and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.