Nintex Process Platform vs OpenText AppWorks comparison

Nintex and OpenText are both solutions in the Business Process Management (BPM) category. Nintex is ranked #10 with an average rating of 8.2, while OpenText is ranked #20 with an average rating of 7.7. Nintex holds a 2.2% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 90% of Nintex users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Nintex Process Platform

Read 24 Nintex Process Platform reviews

2,490 Views
1,518 Comparison Views

90% willing to recommend

OpenText AppWorks

Read 10 OpenText AppWorks reviews

361 Views
232 Comparison Views

100% willing to recommend

Nintex Process Platform

OpenText AppWorks

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and OpenText AppWorks are competitors in the workflow and business process automation space. While Nintex seems to have an edge with its ease of use and rapid deployment features, OpenText provides robust integration and complex process management suited for strategic implementations.

Features: Nintex Process Platform offers robust workflow automation with integration into SharePoint and other Office 365 applications, enabling easy workflow design with low-code and no-code features. It also facilitates efficient approval routing and deployment. OpenText AppWorks excels in integrating with third-party systems and supports complex business processes with advanced monitoring and process optimization features.

Room for Improvement: Nintex faces challenges with server performance, logging, error reporting, dynamic data handling, and lacks comprehensive AI integration in on-premise versions. OpenText needs improvements in UI/UX design, integration models, low-code capabilities, and its archival functions are less adaptable to organizational needs.

Ease of Deployment and Customer Service: Nintex Process Platform is flexible across on-premise and cloud environments but has mixed reviews on technical support, with some users citing slow responses. Its global customer service model is seen as effective for enterprise needs. OpenText AppWorks provides hybrid deployment options with comparable support scores but struggles with resolving complex technical issues. Nintex generally receives praise for responsive support, while OpenText could benefit from increased service desk efficiency.

Pricing and ROI: Nintex is shifting towards subscription-based pricing, potentially increasing costs for workflows but offers quick deployment and time-saving ROI. OpenText provides moderate pricing with negotiable licensing but may incur extra costs due to its complex functionality. Both platforms offer favorable ROI by streamlining processes, although Nintex's pricing changes may affect its long-term cost-effectiveness for high-volume users.

To learn more, read our detailed Nintex Process Platform vs. OpenText AppWorks Report (Updated: April 2025).

Buyer's Guide

Nintex Process Platform vs. OpenText AppWorks

April 2025

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Nintex Process Platform

Ranking in Business Process Management (BPM)

10th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (9th), Workload Automation (13th)

OpenText AppWorks

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Nintex Process Platform is 2.2%, down from 2.6% compared to the previous year. The mindshare of OpenText AppWorks is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Damilola Adeleye

Business Automation Developer at Polaris Bank Nigeria Plc

Straightforward interface and user-friendly

There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.

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Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has helped us to automate our business processes, our approval systems, and automation for quickly developing on SharePoint on-prem and SharePoint online."

"It creates workflows to handle business processes. It allows us to route approvals to users without human intervention."

"The solution offers very good integration capabilities. We've never had issues integrating it without solutions."

"The solution helped us automate several processes we used to do manually."

"I like the feature of getting an email for a workflow error, then I do not have to go through every instance."

"It's easy to configure your set of rules to make the form controls work perfectly, removing manual work and making processes seamless."

"This solution is very easy to use and customize, using almost zero coding. It's built on SharePoint which many companies in our country have experience with. This made it easy to adapt the application in our environment."

"With an extensive list of integrations with LOB data, your workflows can extend far beyond SharePoint, driving adoption of SharePoint."

More Nintex Process Platform pros

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"One of the most useful features is the code is customizable, we can make it our own."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"Its customer support is reliable and easy to approach."

More OpenText AppWorks pros

Cons

"While Nintex Workflow has pretty robust troubleshooting abilities, I think that improving the default logging and notifications would be helpful."

"The user interface in Nintex needs improvement. It is not very intuitive and requires changes."

"Built-in reporting on-prem is limited and clunky at best."

"Converting a document from PDF to MS Word, or vice versa, needs to be improved."

"K2's support for DevOp team corporations is weak."

"The security features for this solution need to be improved."

"Currently, it's taking quite some time to deploy a package, it needs improvement"

"The tool lacks to offer support for the Arabic language, and it needs consideration."

More Nintex Process Platform cons

"The crucial missing element is the archival function."

"The integration could improve."

"OpenText needs improvements in its integration model to align with newer integration types."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"AppWorks could be improved by including BPM simulation."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

More OpenText AppWorks cons

Pricing and Cost Advice

"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."

"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."

"For the initial hundred users, the cost is $21,000 per year, which I find too high."

"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."

"Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."

"The enterprise version has some additional features that I would like to use, but the price is not fair."

"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."

"The annual support costs are expensive."

More Nintex Process Platform pricing and cost advice

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"AppWorks is pretty expensive."

"The price is on the higher side."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

18%

Government

Manufacturing Company

Financial Services Firm

12%

Computer Software Company

11%

Insurance Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

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Compared 24% of the time

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Compared 18% of the time

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Compared 12% of the time

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Product Reports

Buyer's Guide

Nintex Process Platform

April 2025

Download Nintex Process Platform product report

Buyer's Guide

OpenText AppWorks

April 2025

Download OpenText AppWorks product report

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow

No data available

Overview

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

Nintex Process Platform vs. OpenText AppWorks

April 2025

Free Report: Nintex Process Platform vs. OpenText AppWorks

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