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NGA ResourceLink [EOL] vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NGA ResourceLink [EOL]
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
 

Featured Reviews

it_user723054 - PeerSpot reviewer
Senior Systems and Information Analyst with 1,001-5,000 employees
Creates user defined screens, which are then reportable
Flexibility in terms of customisation does come at the expense of ease of use. It is not the easiest system to manage from a system administrator point of view. Whilst obviously not unmanageable, you will need to develop expertise in teams to manage the back end of the system internally within the organisation.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MyView is easy to configure, and Auto Enrolment is excellent as you can automate letters and templates."
"The ability to create user defined screens, which are then reportable, allows us to capture specialised information that would not necessarily be considered core HR data for most organisations, and as a university, the ability to produce our HESA return using the dedicated module is invaluable."
"I would recommend ResourceLink and it is a highly customisable solution to any organisation, but they would need to employ a System Analyst to fully implement the system due to the size and complexities."
"SAP SuccessFactors is one of the most robust platforms in the world today. For a unique global company, they need a platform that is compliant, such as GDP compliant in Europe. The solution delivers high quality in their core HR IS system which is called Employee Central. The system is one of the strongest and sturdiest modules that are in existence in the world."
"It's very user-friendly."
"It was much easier than the previous system, making things a lot easier and operations much smoother."
"From a general perspective, I think that it's very satisfactory to have a full solution that can cover everything in Human Resources Management."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"This solution can be used for reporting related to employee information and contacts"
"We have implemented this for our customers and the areas where they have realized the values are employee engagement and satisfaction, better ROI, better visibility and predictability, faster and accurate decision making and lower overall total cost of operation."
"The product is stable, scalable, and addresses a lot of issues."
 

Cons

"Leave Management needs to be significantly enhanced and ACs need to be trained fully on the product."
"Their product is not overly intuitive when setting up new processes, but MyView is very easy to use."
"Customer service is questionable at best recently; we have experienced issues with patches and installation of additional modules, which has caused delays on some projects and meant senior managers of the school have had to be involved in escalating issues."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"SuccessFactors was down completely for one day. All the companies which were using the Amsterdam datacenter were down from 8:00 in the morning to 18:00 in the evening."
"The integration with Employee Central and Employee Central Payroll needs improvement as the client is still considering on-premises solutions."
"The user experience and interface are not user-friendly."
"Also, it would be helpful if they could improve its ability to localize the product to Nigeria."
"We had stability issues very often during the end of the year and after updates."
"I find that the website sometimes has problems loading, but I'm unsure if it's an issue with SuccessFactors. After the login, there are some connection issues. We get some errors telling us that it cannot connect to the host."
"We encountered challenges with the tool's integration with third-party applications and deployments."
 

Pricing and Cost Advice

Information not available
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"I rate the tool's pricing a seven to eight out of ten."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"SAP SuccessFactors requires an annual subscription."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
15%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Also Known As

ResourceLink, NorthgateArinso ResourceLink
SuccessFactors
 

Overview

 

Sample Customers

St Vincents, The British Library
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: July 2026.
906,887 professionals have used our research since 2012.