We performed a comparison between New Relic and SolarWinds Pingdom based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable, and it is easy because all the documentation is available."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"You don't have to go through a list of 500 servers."
"The most important thing is that it tells us where the latency in throughput and response time are."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"It has prevented failures from occurring in our production environment."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"The most valuable features are monitoring and reporting."
"Once you set the threshold on your environment, it feels very real-time"
"The solution needs to have staging."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"Compared to their competitors, they are missing some features at the moment."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"New Relic needs to improve is the user data schema."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Some of the functions could improve by making them easier."
"Technical support could use some improvement."
"I would like to see better integration with other products."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while SolarWinds Pingdom is ranked 47th in Application Performance Monitoring (APM) and Observability with 4 reviews. New Relic is rated 8.6, while SolarWinds Pingdom is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SolarWinds Pingdom is most compared with Azure Monitor, Grafana and Solarwinds Web Performance Monitor. See our New Relic vs. SolarWinds Pingdom report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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