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Grafana vs SolarWinds Pingdom comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
No ranking in other categories
SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
62nd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 3.2%, down from 6.7% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana3.2%
SolarWinds Pingdom0.5%
Other96.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Unified dashboards have empowered teams and have democratized real-time operational insights
Grafana's snapshot and dashboard sharing features are critical for our remote incident response. During production issues, I generate a public snapshot of a dashboard at a specific point and share the URL in our Slack war room so every engineer can see exactly what the metrics looked like when the error occurred. This helps significantly during the process of finding the root cause in those scenarios. The best features Grafana offers go beyond just pretty charts; it is an integration engine. The fact that I can join data from my SQL database with metrics from Prometheus in the same table is a feature I have not found performed as well elsewhere. My team uses this feature by comparing two different tables from the databases to show one single view, which Grafana is really helping with. In a visualized way, the charts can be displayed on one dashboard, allowing end users who are not familiar with these technical aspects to extract valuable data from it. Grafana has positively impacted our organization by democratizing data within our company. Before using Grafana, only developers could see the system health, but now our product managers and executives have their own high-level dashboards, which has improved cross-departmental transparency and alignment.
Jay Vekaria - PeerSpot reviewer
Linux System Administrator at Ergode
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a graphical representation and it's clear to see what's happening."
"Great capacity planning and the solution has a great GUI."
"The integration between Loki and Tempo is valuable."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The most valuable thing was that it had a good visualization tool."
"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"The most valuable features are monitoring and reporting."
"Once you set the threshold on your environment, it feels very real-time"
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
 

Cons

"I would like the ability to download my results into any format in order to share the information with my clients."
"Grafana doesn't provide anything for reporting."
"I have a problem with Grafana in the area of documentation."
"More dashboard is required, out-of-the-box, for OpenNMS."
"It can take a considerable amount of time to learn the graphs if a long duration is selected."
"Grafana could improve by having its own query language. Currently, it uses languages like Prometheus or InfluxDB, which not everyone knows. Their query language should be easier."
"I find that the alerting UI in Grafana can be complex for new users."
"In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time, which indicated a bottleneck that we had to address by updating the infrastructure."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Technical support could use some improvement."
"Some of the functions could improve by making them easier."
"I would like to see better integration with other products."
 

Pricing and Cost Advice

"We are using the open-source license."
"We use the open-source version of Grafana."
"You need to purchase the solution's license for its commercial use."
"I am using an open-source version"
"Since Grafana is an open-source solution, it is free of cost."
"It's free of cost; it operates as an open-source tool."
"I use the open source model so it is free."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"The license was paid yearly and included technical support."
"This price of this solution is reasonable."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Educational Organization
10%
Computer Software Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise25
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I purchased my Grafana Cloud subscription through the AWS Marketplace, which simplified my procurement process and allowed me to apply the cost towards my AWS committed spend.
What needs improvement with Grafana?
I find that the alerting UI in Grafana can be complex for new users. While it is very powerful, it takes time to learn the differences between contact points, notification policies, and silences. T...
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Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
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Find out what your peers are saying about Grafana vs. SolarWinds Pingdom and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.