We performed a comparison between NETSCOUT nGeniusPULSE and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"SolarWinds is reasonably priced."
"The solution ranks as one of the top five monitoring tools."
"The solution is very user-friendly."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"It gives us a map of the network setup and one console to see the entire network."
"We can proactively fix historical issues, so we won't face those problems in future."
"The Wi-Fi side needs improvement."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The GUI interface and dashboards could be more attractive to the customer."
"The price of the solution could be reduced."
"They have had a rather large security breach in the past. It's cost some companies customers."
"The solution's customer service is not very good because the support takes too long."
"I would like to have a Syslog server module for this product. That would make the solution better."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"The solution could be more secure."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while SolarWinds NPM is rated 8.2. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our NETSCOUT nGeniusPULSE vs. SolarWinds NPM report.
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