We performed a comparison between NETSCOUT nGeniusPULSE and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."
"It is nice to have one place where all the information is right there in front of us."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"We like the alerting system, the SNMP monitoring and the customization of the bandwidth."
"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."
"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."
"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The Wi-Fi side needs improvement."
"The GUI interface and dashboards could be more attractive to the customer."
"The price of the solution could be reduced."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"This solution is a good product so far, but I haven't been using it long enough to know how it could be improved."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."
"We're using more cloud services now. It would be useful to be able to get information back from these cloud services in detail, and display any issues within PRTG for the rest of our systems."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our NETSCOUT nGeniusPULSE vs. PRTG Network Monitor report.
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