IBM SevOne Network Performance Management (NPM) vs NETSCOUT nGeniusONE comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
41st
Average Rating
8.4
Number of Reviews
53
Ranking in other categories
Server Monitoring (16th), IT Infrastructure Monitoring (37th), Log Management (38th), Cloud Monitoring Software (28th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
23rd
Average Rating
8.2
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.2%, up from 1.2% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
Unique Categories:
No other categories found
Server Monitoring
1.8%
IT Infrastructure Monitoring
0.6%
No other categories found
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
JB
Aug 17, 2022
We can look at growth in particular values and combine them to see how they interact to improve our forecast accuracy
SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of metrics as necessary. Any solution can provide the out-of-the-box capability to collect SNMP. But the ability to combine various metrics and apply logical or mathematical operators to yield a new metric offers an enhancement we can't get with a vanilla solution. For instance, we're monitoring our network interfaces not only by utilization but also by QoS packet drops, so we know whether the network traffic is being impacted because the utilization's high. The data collection capabilities are pretty broad for time series data. The out-of-the-box capabilities are extensive in terms of anything that's not agent-based, SNMP collection, and AWS API integrations. You can also create your own integration with it and feed it deferred data. It'll take the data and process it the same way it does anything else. It automatically baselines every indicator that's collected. We can trigger anomaly-based or threshold-based alerts off the data. Everything's kept for up to a year with raw data. SevOne gives us real-time insights into network performance. Collection and visualization are almost immediate. There's no aggregation delay while it calculates things and rolls them up. It pretty much displays the data as you collect it. We trigger alarms off of important events and generate events up to our manager of managers, which creates incidents. We collect WiFi data in abundance down to individual stations that are connecting to our access points. That can be tracked throughout the day, so you can determine where a user's been connected in order to troubleshoot. You can identify the specific access point they're on. We pull in everything the cloud watch is collecting. We ingest it, display it, look at historical patterns, and do anomaly-based checks and threshold alerts on the data. The data collection is pretty broad in our case. In the former company that I worked for, we had 350 wireless controllers over 14,000 access points. They actually rewrote the collector for WiFi so that they could scale up and finish the collection within a polling cycle. They're also very responsive about updates and adapting the product to demand. SevOne's base dashboard which comes with the network performance management cluster is easy to use. It's easy to create graphs and leverage them, but there's a lot more power available underneath. If you understand the principles of grouping and creating custom indicators, you can take the product to advanced levels. The base out-of-the-box functionality is pretty easy to use. The data insights product that sits on top of it provides BI-type functionality. It's no harder or easier to use than other BI tools. It's designed to work with SevOne, so once the connection's been set up and you're pulling the data in, you apply the SevOne groups that you've already created. It's fairly easy to create reusable dashboards. Right now, we run probably about 180 dashboards that my team has customized for various groups. The device support is pretty extensive. SevOne has continued to expand device support since the IBM acquisition. I can certify a new device type within 10 business days. If there is a device that's not supported natively, you can collect the MIT files, do an SNMP walk on the device, and send that to SevOne. They'll return the appropriate drivers to install on my system to support it, so I can get the out-of-the-box building functionality out of it. I would say it's pretty extensive. It's vendor agnostic. As long as the vendor has SNMP, API, or some other means of collecting data, we can usually figure something out. It's quick and easy to set up reporting and get it running. Reporting is based on how you group devices together, so there's only so much you can do with SevOne's out-of-the-box reporting because they don't know your network. For instance, we have colo facilities separate from my various sites. I have manufacturing sites that are separated, so we group them together in reports. SevOne wouldn't have a way to know how to do that. So the reporting that's available quickly helps to get the job done, but there's more sophisticated reporting with a little bit of time you can develop that provides more value.
AA
Sep 20, 2022
We can very easily solve the issue or try to find the error
There is a big issue with the special way they use InfiniStream to store data. The InfiniStream has a certain capacity. So our customer centre asks why we don't store all the information that uses InfiniStream in Vblock or something like that. And NETSCOUT says that we need to store those data in a special way. And we use a special appliance called InfiniStream. So this kind of storage is not so big. For example, our customer has saved all the data, restored all the information, and backed it up elsewhere. For example, if something happened in the past month, we can see the package because the storage is a kind of FIFO. So we have a very limited space to see the previous days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"It is a scalable product."
"It is an easy-to-scale platform."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"The tool needs improvement in non-Cisco SD-WAN."
"The reporting of NMS is good, but it could be better."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
 

Pricing and Cost Advice

"The solution is expensive."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"There are cheaper solutions available."
"It is inexpensive compared to other monitoring tools."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"The product is too expensive compared to other products."
"It is very expensive, but it's well worth the money."
"The license becomes cost prohibitive very quickly."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
"It is a little overall pricey and expensive, but you get what you pay for."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
5%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I al...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other soluti...
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
There is a need to make yearly payments towards the licensing charges attached to the product. The product may come a...
 

Also Known As

No data available
SevOne
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Information Not Available
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Cerner Corporation
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. NETSCOUT nGeniusONE and other solutions. Updated: July 2024.
792,098 professionals have used our research since 2012.