Try our new research platform with insights from 80,000+ expert users

NETSCOUT nGeniusONE vs OpenText Network Operations Management comparison

NETSCOUT and OpenText are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #15 with an average rating of 8.5, while OpenText is ranked #62 with an average rating of 8.0. NETSCOUT holds a 1.5% mindshare in NMS, compared to OpenText’s 0.2% mindshare. Additionally, 93% of NETSCOUT users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
NETSCOUT nGeniusONE
Read 50 NETSCOUT nGeniusONE reviews
  • 3,252 Views
  • 2,276 Comparison Views
93% willing to recommend
OpenText Network Operations...
Read 3 OpenText Network Operations Management reviews
  • 423 Views
  • 334 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and OpenText Network Operations Management compete in network management. OpenText seems to have the upper hand for those prioritizing comprehensive capabilities, while NETSCOUT appeals to cost-conscious buyers with better pricing and customer support.

Features: NETSCOUT nGeniusONE is known for application performance monitoring, proactive network monitoring, and real-time analytics for quick troubleshooting. OpenText Network Operations Management is valued for automation, integration abilities, and efficiency enhancements, focusing on advanced operational efficiencies.

Room for Improvement: NETSCOUT nGeniusONE could benefit from enhanced automation capabilities, more seamless integration with third-party applications, and improved scalability for larger enterprises. OpenText Network Operations Management might enhance user interface simplicity, speed up deployment processes, and lower their initial pricing strategy to attract more budget-conscious customers.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE receives praise for straightforward deployment and reliable customer support, appealing to businesses needing efficient implementation. OpenText Network Operations Management offers comprehensive documentation and support options, though its deployment might be more complex due to extensive features.

Pricing and ROI: NETSCOUT nGeniusONE is recognized for attractive initial setup costs and solid ROI through tailored pricing and effective resource utilization. OpenText Network Operations Management may entail higher initial investments but provides substantial long-term ROI by optimizing network operations and reducing manual workloads.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed NETSCOUT nGeniusONE vs. OpenText Network Operations Management Report (Updated: September 2025).
Buyer's Guide
NETSCOUT nGeniusONE vs. OpenText Network Operations Management
September 2025
Download the complete report
Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
15th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
OpenText Network Operations...
Ranking in Network Monitoring Software
62nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (21st)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.5% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.5%
OpenText Network Operations Management0.2%
Other98.3%
Network Monitoring Software
 

Featured Reviews

Mohammed Hassan - PeerSpot reviewer
Helps us by providing root cause analysis when it comes to latency and performance issues
I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.
Read full review
AhmedBahgat - PeerSpot reviewer
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"Network faults are easily and quickly identified through dashboards and drill down."
"The stability of this product is ok."
"It is a scalable product."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
More NETSCOUT nGeniusONE pros
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
 

Cons

"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"The stability is only fair. It goes down a lot."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"here is a big issue with the special way they use InfiniStream to store data."
More NETSCOUT nGeniusONE cons
"The user interface is outdated and needs improvement, especially for service and topology maps."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"It may need a more customizable UI."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
 

Pricing and Cost Advice

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"It is very expensive, but it's well worth the money."
"The scalability becomes very expensive quickly."
"The license becomes cost prohibitive very quickly."
"The biggest problem we have with this product is the expense."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
More NETSCOUT nGeniusONE pricing and cost advice
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
report
See which vendors are best for you
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
See recommendations
869,785 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise37
No data available
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
See all answers
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
See all answers
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
See all answers
What is your experience regarding pricing and costs for Micro Focus Network Operations Management?
The price is reasonable based on the agreement.
See all answers
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
See all answers
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
See all answers
 

Comparisons

Dynatrace vs NETSCOUT nGeniusONE Logo
Dynatrace vs NETSCOUT nGeniusONE
Compared 10% of the time
ThousandEyes vs NETSCOUT nGeniusONE Logo
ThousandEyes vs NETSCOUT nGeniusONE
Compared 9% of the time
Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE Logo
Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE
Compared 9% of the time
SolarWinds NPM vs NETSCOUT nGeniusONE Logo
SolarWinds NPM vs NETSCOUT nGeniusONE
Compared 8% of the time
Pico Corvil Analytics vs NETSCOUT nGeniusONE Logo
Pico Corvil Analytics vs NETSCOUT nGeniusONE
Compared 4% of the time
More NETSCOUT nGeniusONE Competitors
SolarWinds NPM vs OpenText Network Operations Management Logo
SolarWinds NPM vs OpenText Network Operations Management
Compared 100% of the time
More OpenText Network Operations Management Competitors
 

Product Reports

Buyer's Guide
NETSCOUT nGeniusONE
September 2025
NETSCOUT nGeniusONE reportDownload NETSCOUT nGeniusONE product report
Buyer's Guide
Network Management Applications
October 2025
OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
 

Also Known As

NETSCOUT nGenius, nGeniusONE
Micro Focus Network Operations Management
 

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
NETSCOUT

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText
 

Sample Customers

Cerner Corporation
Information Not Available
Buyer's Guide
NETSCOUT nGeniusONE vs. OpenText Network Operations Management
September 2025
Free Report: NETSCOUT nGeniusONE vs. OpenText Network Operations Management
Find out what your peers are saying about NETSCOUT nGeniusONE vs. OpenText Network Operations Management and other solutions. Updated: September 2025.
DOWNLOAD NOW
869,785 professionals have used our research since 2012.
See our NETSCOUT nGeniusONE vs. OpenText Network Operations Management report.
See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.