NETSCOUT nGeniusONE vs OpenText Network Operations Management comparison

NETSCOUT and OpenText are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #29 with an average rating of 8.7, while OpenText is ranked #64 with an average rating of 8.0. NETSCOUT holds a 1.2% mindshare in NMS, compared to OpenText’s 0.3% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

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2,650 Comparison Views

94% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

656 Views
518 Comparison Views

75% willing to recommend

NETSCOUT nGeniusONE

OpenText Network Operations...

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and OpenText Network Operations Management compete in network management. OpenText seems to have the upper hand for those prioritizing comprehensive capabilities, while NETSCOUT appeals to cost-conscious buyers with better pricing and customer support.

Features: NETSCOUT nGeniusONE is known for application performance monitoring, proactive network monitoring, and real-time analytics for quick troubleshooting. OpenText Network Operations Management is valued for automation, integration abilities, and efficiency enhancements, focusing on advanced operational efficiencies.

Room for Improvement: NETSCOUT nGeniusONE could benefit from enhanced automation capabilities, more seamless integration with third-party applications, and improved scalability for larger enterprises. OpenText Network Operations Management might enhance user interface simplicity, speed up deployment processes, and lower their initial pricing strategy to attract more budget-conscious customers.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE receives praise for straightforward deployment and reliable customer support, appealing to businesses needing efficient implementation. OpenText Network Operations Management offers comprehensive documentation and support options, though its deployment might be more complex due to extensive features.

Pricing and ROI: NETSCOUT nGeniusONE is recognized for attractive initial setup costs and solid ROI through tailored pricing and effective resource utilization. OpenText Network Operations Management may entail higher initial investments but provides substantial long-term ROI by optimizing network operations and reducing manual workloads.

To learn more, read our detailed NETSCOUT nGeniusONE vs. OpenText Network Operations Management Report (Updated: December 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. OpenText Network Operations Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Network Operations...

Ranking in Network Monitoring Software

64th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (19th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
OpenText Network Operations Management	0.3%
Other	98.5%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

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AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"The installation process is straightforward."

"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"The solution helps to troubleshoot and put our hands on the weak points of customer networks."

More NETSCOUT nGeniusONE pros

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"When it comes to customization, Micro Focus is more mature than its competitors."

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

Cons

"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time."

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."

"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."

"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."

More NETSCOUT nGeniusONE cons

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"It may need a more customizable UI."

"The user interface is outdated and needs improvement, especially for service and topology maps."

Pricing and Cost Advice

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The scalability becomes very expensive quickly."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The price is only for acquisition; it's not a licence."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

More NETSCOUT nGeniusONE pricing and cost advice

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

No data available

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

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What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

See all answers

What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

See all answers

What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

See all answers

Comparisons

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 10% of the time

Dynatrace vs NETSCOUT nGeniusONE

Compared 8% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 7% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 7% of the time

Datadog vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

ManageEngine OpManager vs OpenText Network Operations Management

Compared 53% of the time

SolarWinds NPM vs OpenText Network Operations Management

Compared 47% of the time

More OpenText Network Operations Management Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

Download NETSCOUT nGeniusONE product report

Buyer's Guide

Network Management Applications

January 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

NETSCOUT nGenius, nGeniusONE

Micro Focus Network Operations Management

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText

Sample Customers

Cerner Corporation

Information Not Available

Buyer's Guide

NETSCOUT nGeniusONE vs. OpenText Network Operations Management

December 2025

Free Report: NETSCOUT nGeniusONE vs. OpenText Network Operations Management

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