Nagios XI and NETSCOUT nGeniusONE compete in the IT infrastructure monitoring and management category. NETSCOUT nGeniusONE seems to have the upper hand due to its detailed traffic analysis and troubleshooting capabilities.
Features: Nagios XI provides extensive monitoring capabilities, customizable plugins, and efficient resource management with minimal hardware. NETSCOUT nGeniusONE offers deep packet inspections, application performance monitoring, and real-time communication analysis.
Room for Improvement: Nagios XI can enhance its user-friendliness, improve configuration interfaces, and bolster API support. NETSCOUT nGeniusONE requires simplification in integration, reduction of unused features reliance on physical agents, and improved toolset integration.
Ease of Deployment and Customer Service: Nagios XI is flexible for on-premises and private cloud setups with community-backed support, although time-zone differences can affect support responsiveness. NETSCOUT nGeniusONE supports hybrid cloud setups but needs expert handling for integration, and its customer service is praised but expensive.
Pricing and ROI: Nagios XI is cost-efficient with a free core variant and affordable enterprise options, ensuring positive ROI. NETSCOUT nGeniusONE is expensive with a comprehensive feature set that may surpass typical needs, impacting perceived value despite the tool's robust capabilities being justifiable.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
It is very stable.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
The cost depends on the size of the customer, as sizing controls the pricing.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.
Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.
With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.
Nagios XI Benefits and Features
Some of the benefits and top features of using Nagios XI include:
Reviews from Real Users
Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.
David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”
An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”
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