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N2W vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.1
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
3.7
N2W's customer service is praised for its responsiveness, knowledgeable assistance, and effective handling of issues and renewals.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Scalability Issues

Sentiment score
3.6
N2W is effective in scalable cloud backup, supporting multiple AWS accounts and instances with minimal scalability issues.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
 

Stability Issues

Sentiment score
5.6
N2W is acclaimed for its remarkable stability, efficient cloud resource use, reliability, and excellent support, ensuring user satisfaction.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
 

Room For Improvement

N2W needs UI modernization, improved onboarding, enhanced AWS integration, and streamlined version upgrades to boost efficiency and coverage.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Setup Cost

N2W provides predictable pricing, easy AWS Marketplace purchase, and valuable features, with advised cost optimizations through trial evaluations.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
 

Valuable Features

N2W enhances data protection with automated backups, fast recovery, and flexible management, streamlining operations and compliance for organizations.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Categories and Ranking

N2W
Ranking in Backup and Recovery
7th
Average Rating
9.6
Reviews Sentiment
5.3
Number of Reviews
22
Ranking in other categories
Cloud Backup (6th), Disaster Recovery (DR) Software (6th)
Unitrends
Ranking in Backup and Recovery
25th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of N2W is 0.8%, up from 0.2% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
N2W0.8%
Unitrends0.7%
Other98.5%
Backup and Recovery
 

Featured Reviews

reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
report
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
8%
Outsourcing Company
8%
Healthcare Company
8%
Manufacturing Company
16%
Retailer
12%
Marketing Services Firm
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2WS is generally reasonable and transparent, especially when compared to enterprise backup solutions. It is based on the number of instances you are backing up, which makes it easy...
What needs improvement with N2WS Backup & Recovery?
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, an...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case for N2WS is comprehensive backup and disaster recovery for our AWS infrastructure. We leverage it as our centralized backup solution across multiple AWS accounts and regions, p...
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Comparisons

 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about N2W vs. Unitrends and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.