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MSP360 Backup vs Veeam Agent for Microsoft Windows [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (51st), Cloud Backup (36th), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is simple to use and easy to configure."
"General ease of use and performance of the Windows version is the most valuable feature."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I would recommend the solution; it's a very trustworthy solution."
"The initial setup is very easy. It's not overly complex."
"The most valuable feature of MSP360 Backup is its reliability."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The initial setup was straightforward. It was very easy. Deployment only took about one hour with configuration and everything considered."
"This solution has got all of the functionality that I need in order to work with it."
"The initial setup is very straightforward."
"In general, it's worked like a charm; it's helped me do backups and restores and it has never failed me in that perspective, except for the ASM disk issues."
"The solution is very stable."
"Veeam Agent for Microsoft Windows is a good investment; looking at the cost of using data and the cost of having the solution, it's quite good."
"The most valuable features are the flexibility and stability of the product, and the technical support is also very good."
"We are always satisfied with technical support."
 

Cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The restore time could improve. When we had an issue the restore time was lengthy."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Some customers that are in the industrial sector are using legacy systems, systems that are very old and running on Windows 2000 or Windows NT, Windows 2003, and they're physical, they're not even virtual. Veeam here is pretty weak, as Veeam supports 2008 or Service Pack 1 and above."
"There really are no cons. The product simply has to maintain development to keep up with changes in the operating system."
"Some users might think the interface could be improved."
"The scalability is not very good - especially when I want to backup Microsoft Windows."
"Updating sometimes gives us a problem by taking too long or causing other problems."
"The only things that I can think of where Veeam can improve are in very small details."
"I can't think of anything that may be missing."
"Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution."
 

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"We purchased a three-year license, and I think that the prices are ok."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"We have an annual license."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"Our licensing fees are on a yearly basis."
"For the licensing of Veeam Agent for Microsoft Windows, the customer can choose to pay monthly or yearly. It's up to the customer."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Construction Company
14%
Outsourcing Company
14%
Performing Arts
9%
Photography Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
920,929 professionals have used our research since 2012.