MSP360 Backup vs NetVault Plus comparison

Why PeerSpot?

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #29, while Quest Software is ranked #21 with an average rating of 8.0. MSP360 holds a 2.1% mindshare in DRS, compared to Quest Software’s 1.9% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,366 Views
1,846 Comparison Views

100% willing to recommend

NetVault Plus

Read 15 NetVault Plus reviews

5,507 Views
1,983 Comparison Views

86% willing to recommend

MSP360 Backup

NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

MSP360 Backup and NetVault Plus are competing in the data protection space, with each offering distinct advantages. MSP360 has a competitive edge with its pricing and customer support, while NetVault Plus stands out for its extensive feature set.

Features: MSP360 Backup provides cross-platform support, simplified backup management, and advanced encryption capabilities. NetVault Plus offers comprehensive backup and recovery features, multi-platform protection, and high-level security integrations, making it well-suited for complex environments.

Room for Improvement: MSP360 could enhance user experience with improved interface customization, advanced reporting tools, and increased storage options. NetVault Plus can benefit from simplifying its deployment process, expanding customer service options, and providing more flexible pricing models.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment and responsive customer assistance, ideal for small and medium-sized businesses. NetVault Plus's deployment process is better suited for larger organizations with dedicated IT resources, but its customer service can be less responsive.

Pricing and ROI: MSP360 Backup is cost-effective with lower upfront costs and a favorable return on investment. NetVault Plus, while initially more expensive, offers high ROI through its feature-rich capacity that supports enterprise-level data protection strategies.

To learn more, read our detailed MSP360 Backup vs. NetVault Plus Report (Updated: September 2026).

Buyer's Guide

MSP360 Backup vs. NetVault Plus

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

52nd

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (36th), MSP Backup (5th)

NetVault Plus

Ranking in Backup and Recovery

32nd

Ranking in Disaster Recovery (DR) Software

21st

Average Rating

7.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.9% compared to the previous year. The mindshare of NetVault Plus is 1.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
NetVault Plus	1.9%
MSP360 Backup	2.1%
Other	96.0%

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Arno Wolthers

System Administrator at DIANA FEA BV

Reliable multi-platform backups have protected diverse servers and virtual libraries

Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend the solution; it's a very trustworthy solution."

"The solution is simple to use and easy to configure."

"The solution is easy to access and handles things efficiently."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

More MSP360 Backup pros

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"The user interface is good."

"Quest NetVault Plus has a high level of stability."

"The main reason I decided to use Quest NetVault was the support for many different platforms."

"If a job is pending, the solution communicates it to us through emails."

"We are able to protect all of our applications and data across the company using only NetVault."

"It is working fine, and we are able to protect our customer's applications and data across their company with this single solution from Quest."

"The interface is very user-friendly."

More NetVault Plus pros

Cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The restore time could improve. When we had an issue the restore time was lengthy."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

More MSP360 Backup cons

"The stability of the solution is poor."

"There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The product’s SQL backup plugin needs improvement."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The initial setup is a little complex."

"The license expired without any warning and that caused us some problems."

"Veeam is the product that I can compare to NetVault Plus. I think Veeam Backup is better for VMware backup."

More NetVault Plus cons

Pricing and Cost Advice

"The solution is expensive."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

Construction Company

14%

Outsourcing Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

See all answers

What is your primary use case for Quest NetVault?

My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...

See all answers

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BDRShield vs MSP360 Backup

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Mimecast Insider Risk Management and Data Protection vs NetVault Plus

Compared 9% of the time

Veeam Data Platform vs NetVault Plus

Compared 6% of the time

Commvault Cloud vs NetVault Plus

Compared 5% of the time

Acronis Cyber Protect vs NetVault Plus

Compared 3% of the time

Veritas NetBackup vs NetVault Plus

Compared 3% of the time

More NetVault Plus Competitors

Product Reports

Buyer's Guide

MSP360 Backup

September 2026

Download MSP360 Backup product report

Buyer's Guide

NetVault Plus

September 2026

Download NetVault Plus product report

Also Known As

Cloudberry Backup

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.

NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.

What are the core features of NetVault Plus?

Efficient Search: Quickly locates tables and databases for easier management.
Built-in Reports: Offers built-in reporting capabilities for insightful data analysis.
User-Friendly Interface: Ensures ease of use for managing backup and recovery tasks.
Snapshot-Based Backup: Provides reliable snapshots for faster data restoration.
Malware Scanning: Protects data with integrated scanning for threats.

What should users expect in terms of benefits and ROI?

Scalability: Supports large-scale deployments efficiently.
Wide Support: Compatible with many database types and virtual machine setups.
Fast Recovery: Enables quick restore requests across regions.
Stable Operations: Ensures consistent performance over time.

In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.

Quest Software

Sample Customers

StratX

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

MSP360 Backup vs. NetVault Plus

September 2026

Free Report: MSP360 Backup vs. NetVault Plus

Find out what your peers are saying about MSP360 Backup vs. NetVault Plus and other solutions. Updated: September 2026.

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