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MSP360 Backup vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
59th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (47th), MSP Backup (8th)
NetVault Plus
Ranking in Backup and Recovery
40th
Ranking in Disaster Recovery (DR) Software
27th
Average Rating
7.2
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 1.4%, up from 0.7% compared to the previous year. The mindshare of NetVault Plus is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
NetVault Plus1.7%
MSP360 Backup1.4%
Other96.9%
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
MK
Manager at Fractalio Data Pvt Ltd
Consistent high ratings reflect user satisfaction and reliability
The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is easy to access and handles things efficiently."
"The solution is simple to use and easy to configure."
"Client-side encryption minimizes worries about data being captured on the back-end."
"General ease of use and performance of the Windows version is the most valuable feature."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Quest NetVault Plus has a high level of stability."
"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."
"The user interface is good."
"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."
"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."
"The backup and recovery capabilities of NetVault Plus are very important for maintaining my business."
"The solution allows us to block off our network and only give access to whatever we want."
"The interface is very user-friendly."
 

Cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The graphics are looking a bit old and should be updated."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution's pricing is very high."
"The stability of the solution is poor."
"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."
"The initial setup is a little complex."
"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."
"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."
"I would like to see the option of cloud-based management."
"The interface can be improved. It should be more clear what features are available and make them easy to find."
"There's no positive impact that NetVault Plus has brought to my company; I mean, there's no particular benefit I have seen from using it."
 

Pricing and Cost Advice

"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."
"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."
"The tool is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Performing Arts
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
I don't know of any improvements needed because everything is okay; I have no problems. NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very usefu...
What is your primary use case for Quest NetVault?
My primary purpose for using NetVault Plus is file backup, only file backup. We don't need granular backup right now because the betting system operates only in Turkey, and government policy is ver...
 

Also Known As

Cloudberry Backup
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

StratX
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about MSP360 Backup vs. NetVault Plus and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.