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MSP360 Backup vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
43rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (28th), MSP Backup (4th)
NetApp AltaVault
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
45th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Deduplication Software (12th), Disk Based Backup Systems (7th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. The mindshare of NetApp AltaVault is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Naveen Radhwani - PeerSpot reviewer
Reliable, fulfils compliance requirements, and enables to manage data backups easily
I use the solution for backup and recovery Our systems have become more stable and scalable after using NetApp AltaVault. The dashboard is useful for managing data backups. The deduplication technology helps me take offline backups efficiently. The workload on the end team has been reduced. It…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of MSP360 Backup is its reliability."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is easy to access and handles things efficiently."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
"It's so easy to work with."
"The deduplication engine. Right now, we're at about 10.5 to 11 times deduplication of our backup data."
"The dashboard is useful for managing data backups."
"The flexibility. Being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody."
"The solution can be used for all Office 365 applications."
"Its initial setup is easy."
"The solution is very easy to use and it offers great support."
"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The solution's pricing is very high."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The product could be more user-friendly."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."
"It's a good product, but it's becoming outdated and moving to their other primary architecture."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"I would like to see more web support."
"I really want to partner it with the SnapCenter. We haven't implemented that yet. We're upgrading all of our stuff to the ONTAP 9, which you had to have."
"The initial setup phase of the tool was difficult."
"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from. It would be nice, instead of having different products, if everything a client needed was in one solution."
"The product must provide multi-gate connectivity."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"We have a very good return on investment."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
"The price is a bit high."
"The pricing is not too bad, but could be a little better."
"It's quite cost-effective."
"It is a rather expensive program."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
Manufacturing Company
15%
Financial Services Firm
11%
Real Estate/Law Firm
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Cloudberry Backup
AltaVault
 

Overview

 

Sample Customers

StratX
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about MSP360 Backup vs. NetApp AltaVault and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.