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MSP360 Backup vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
43rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (31st), MSP Backup (6th)
NetApp AltaVault
Ranking in Backup and Recovery
43rd
Ranking in Cloud Backup
37th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. The mindshare of NetApp AltaVault is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
NetApp AltaVault1.0%
MSP360 Backup1.5%
Other97.5%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
ST
Consultant at Tata Consultancy
Positive impacts seen with improved data security and reliable support
I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Technical support is very good."
"General ease of use and performance of the Windows version is the most valuable feature."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"I would recommend the solution; it's a very trustworthy solution."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Able to reduce administrative burden on tape management."
"Leverage the SE and the technical expertise within NetApp; they offer really great services, and they'll provide you with an honest approach to how to address your business problems."
"Its initial setup is easy."
"Having a solution there that can move data from on-premise into the cloud and back is a massive win."
"It's been very helpful for us in our environment and what we do."
"The most valuable feature is the portability of large archived data, as you're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."
"Being able to move data seamlessly from one-premise to the cloud (Azure). It works great. The backup solution is perfect for us."
"The jobs we have baseline into the AltaVault, it seems to be able to recover faster than the previous solution."
 

Cons

"The interface could use some updating."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The other issue is that I don't like the implementation of the SQL backup."
"To clarify, the catalog feature is lacking, and you need to depend on somebody else."
"What could be helpful is different user base authentication so then maybe we could allow different customers to point to a single appliance and they only see the backups and things that they have."
"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."
"NetApp's own competing products complicate things."
"Also, we were actually able to discover a bug in the product that they're still working on. It's a bug with the Server Message Block (SMB) Protocol with older Windows operating systems."
"It's a good product, but it's becoming outdated and moving to their other primary architecture."
"I would like to see more web support."
"The solution needs faster indexing."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The price is a bit high."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"It is a rather expensive program."
"The pricing is not too bad, but could be a little better."
"It's quite cost-effective."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
Construction Company
20%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Ask a question
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Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Cloudberry Backup
AltaVault
 

Overview

 

Sample Customers

StratX
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about MSP360 Backup vs. NetApp AltaVault and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.