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MSP360 Backup vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
53rd
Ranking in Cloud Backup
42nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (30th), MSP Backup (5th)
NetApp AltaVault
Ranking in Backup and Recovery
52nd
Ranking in Cloud Backup
46th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (12th), Disk Based Backup Systems (5th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. The mindshare of NetApp AltaVault is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Naveen Radhwani - PeerSpot reviewer
Reliable, fulfils compliance requirements, and enables to manage data backups easily
I use the solution for backup and recovery Our systems have become more stable and scalable after using NetApp AltaVault. The dashboard is useful for managing data backups. The deduplication technology helps me take offline backups efficiently. The workload on the end team has been reduced. It…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature of MSP360 Backup is its reliability."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"MSP360 Backup's most valuable feature is its backup interface."
"General ease of use and performance of the Windows version is the most valuable feature."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
"The dashboard is useful for managing data backups."
"The most valuable feature is the portability of large archived data. You're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."
"The deduplication engine. Right now, we're at about 10.5 to 11 times deduplication of our backup data."
"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."
"You can store backups for a while."
"The solution is very easy to use and it offers great support."
"The solution can be used for all Office 365 applications."
"Its initial setup is easy."
 

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The graphics are looking a bit old and should be updated."
"The product could be more user-friendly."
"The solution's pricing is very high."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"I really want to partner it with the SnapCenter. We haven't implemented that yet. We're upgrading all of our stuff to the ONTAP 9, which you had to have."
"I would like to see more web support."
"The product must provide multi-gate connectivity."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."
"NetApp's own competing products complicate things."
"The initial installation is difficult for my clients who have it on both on-premises and on cloud."
"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from. It would be nice, instead of having different products, if everything a client needed was in one solution."
 

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The price is a bit high."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
"The pricing is not too bad, but could be a little better."
"It is a rather expensive program."
"It's quite cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
7%
Manufacturing Company
13%
Insurance Company
11%
Computer Software Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Cloudberry Backup
AltaVault
 

Overview

 

Sample Customers

StratX
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about MSP360 Backup vs. NetApp AltaVault and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.