Try our new research platform with insights from 80,000+ expert users

Mimecast Email Security vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Mimecast Email Security effectively prevents phishing, enhancing security and providing significant protection despite challenges in quantifying ROI.
Sentiment score
7.6
Trend Micro Email Security delivers up to 800% ROI, enhancing security, reducing costs, and securing client communications efficiently.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
 

Customer Service

Sentiment score
5.8
Mimecast Email Security's customer service is mixed, with responsiveness praised by some, but issues with waiting times noted by others.
Sentiment score
7.5
Trend Micro Email Security provides expert support, though some regions suggest improving response times and ground-level assistance.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
The area of support that requires improvement would be the response time.
Clients are generally very satisfied with the various types of support available.
 

Scalability Issues

Sentiment score
7.2
Mimecast Email Security is a scalable SaaS solution, praised for flexibility and effectiveness across various organization sizes and industries.
Sentiment score
7.8
Trend Micro Email Security offers scalable, flexible cloud-based solutions ideal for diverse businesses, despite some large user performance concerns.
 

Stability Issues

Sentiment score
7.5
Mimecast Email Security is generally stable and reliable, with rare bugs, occasional minor issues, and minimal downtime reported.
Sentiment score
8.0
Trend Micro Email Security is stable and reliable, with minor integration challenges, and receives high user satisfaction ratings.
 

Room For Improvement

Mimecast Email Security requires pricing, detection, user interface improvements, better support, and enhanced AI integration for smoother operations.
Users of Trend Micro Email Security seek improved phishing detection, interface usability, integration, and support while addressing performance and configuration challenges.
A lot of emails were missed despite being known samples.
We discussed the phishing aspect, the DNS system, and the key rotation.
The company also needs to work on pricing because it is quite costly compared to other products.
They need to improve the dashboard in the future to make the product more effective.
 

Setup Cost

Mimecast Email Security offers comprehensive features but is considered premium, with variable pricing flexibility and additional support costs.
Trend Micro Email Security pricing is variable; considered costly yet preferred for quality and support over competitors.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
 

Valuable Features

Mimecast Email Security offers strong threat protection, seamless Microsoft 365 integration, and user-friendly features for comprehensive email threat mitigation.
Trend Micro Email Security provides robust protection with intuitive management, advanced threat defense, and seamless cloud integration for organizations.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
 

Categories and Ranking

Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
31
Ranking in other categories
Office 365 Protection (3rd), Secure Email Gateway (SEG) (4th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Email Security (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Mimecast Email Security is designed for Secure Email Gateway (SEG) and holds a mindshare of 11.9%, down 15.8% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.5% mindshare, down 3.3% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

ShaheenKapery - PeerSpot reviewer
Provides valuable security features and has a straightforward setup process
The initial setup process is straightforward and takes a weekend at most. A .com domain can take up to forty-eight hours, while a local domain takes about four to eight hours because it has to propagate through the international DNS records. It is a cloud-only solution. If you're managing email security on-premises, you use your bandwidth to download emails, including spam, and then use your servers to clean it up. For example, say a third of your email is spam; this consumes significant bandwidth and resources. However, if you use Mimecast, they filter the emails on their servers before delivering them to you. It can be a major selling point in regions with expensive bandwidth, such as Africa. You can save bandwidth and improve overall efficiency by offloading the spam filtering to Mimecast.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
7%
Comms Service Provider
5%
Computer Software Company
16%
Financial Services Firm
10%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is nothing that notably stands out in need of improvement at present.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
They need to improve the dashboard in the future to make the product more effective.
What advice do you have for others considering Trend Micro Email Security?
There's not much difference between similar products; almost everything is the same, but the dashboard was a very deciding factor for us. I would definitely recommend this product to others, but it...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Mimecast Email Security vs. Trend Micro Email Security and other solutions. Updated: January 2024.
860,632 professionals have used our research since 2012.