"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"It does a good job for us, and its admin console is easy to use."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"It's good, it keeps the spam out."
"Mimecast certainly helped my customers reduce phishing emails."
"The initial setup is very straightforward."
"The product is good. To date, we have not faced any challenges."
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"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The reporting functionality needs to be improved."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"As a user, the user interface of the management console could be upgraded, for example."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"The detection rates are an area for improvement."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The filtering needs more flexibility."
"Its pricing can be improved. It is a bit expensive."
"The price could be better, it should be reduced."
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"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
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Mimecast Email Security with Targeted Threat Protection is ranked 6th in Email Security with 8 reviews while Trend Micro Email Security is ranked 18th in Email Security with 2 reviews. Mimecast Email Security with Targeted Threat Protection is rated 8.4, while Trend Micro Email Security is rated 8.6. The top reviewer of Mimecast Email Security with Targeted Threat Protection writes "Protects your organization from all types of threats". On the other hand, the top reviewer of Trend Micro Email Security writes "Easily configurable solution suitable for small to medium businesses". Mimecast Email Security with Targeted Threat Protection is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, IRONSCALES, Clearswift SECURE Email Gateway and Microsoft Exchange Online Protection, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Barracuda Email Security Gateway and Trend Micro ScanMail. See our Mimecast Email Security with Targeted Threat Protection vs. Trend Micro Email Security report.
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