Mimecast Email Security and Trend Micro Email Security compete in the email protection solutions category. Mimecast appears to have the upper hand due to its robust integration capabilities and effective sandboxing, while Trend Micro is recognized for its strong antivirus engine.
Features: Mimecast offers advanced sandboxing, seamless integration with platforms like Microsoft 365, and efficient filtering that enhances phishing and spam protection. It also provides valuable archiving capabilities. Trend Micro is noted for its effective antivirus engine, ease of use, and strong advanced threat protection, making it efficient in scanning attachments and blocking threats.
Room for Improvement: Mimecast could improve its threat detection rates, streamline admin console tasks, and reduce costs for training and data extraction. Trend Micro should enhance its phishing detection and expand inter-domain security features. Enhancements in AI capabilities and advanced filters for ransomware would add value to Trend Micro’s offerings.
Ease of Deployment and Customer Service: Mimecast provides public, private, and hybrid cloud deployment options, with generally satisfactory customer support. Trend Micro offers flexible deployment and good support services, although both products could benefit from improved response times and engagement during support interactions.
Pricing and ROI: Both Mimecast and Trend Micro are perceived as relatively expensive. Mimecast is viewed as a premium product with higher costs for additional services, while Trend Micro's pricing is more accessible to larger enterprises. Users of both products justify the investment by the substantial email security provided, leading to a significant return on investment through reduced risk of breaches.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
If Mimecast Email Security introduces API solutions, it will dominate the market.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
If you purchase credits in bulk, you can use them for any kind of solution.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Once your MX record and all configurations are in place, you don't experience downtime.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
The Trend Micro pricing is correct and humble.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 14.4% |
| Microsoft Defender for Office 365 | 24.2% |
| Proofpoint Email Protection | 20.3% |
| Other | 41.099999999999994% |
| Product | Market Share (%) |
|---|---|
| Trend Micro Email Security | 1.9% |
| Microsoft Defender for Office 365 | 9.6% |
| Proofpoint Email Protection | 7.9% |
| Other | 80.6% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.
This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.
One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.
Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.
Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.
Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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