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Mimecast and Trend Micro compete in the email security space. Mimecast appears to have a slight advantage due to its comprehensive features and simpler remediation processes.
Features: Mimecast offers robust sandboxing, archival services, and effective email filtering, integrating well with Microsoft 365 to scan for malicious content and impersonation threats. Trend Micro excels with advanced threat protection, spam filtering, and attachment scanning, minimizing false positives and efficiently preventing phishing attacks.
Room for Improvement: Mimecast could improve its admin console for easier searching and bulk submission of reports. It also faces challenges with a complex management interface and lacks engagement in support. Trend Micro could strengthen its phishing email filtering and enhance its AI capabilities for threat detection; its integration process can be complex.
Ease of Deployment and Customer Service: Mimecast primarily uses public cloud platforms, offering some private and on-premises options, though users have concerns about support responsiveness. Trend Micro provides flexibility with hybrid and public cloud deployments, praised for being responsive and readily supported, despite the complexity in setups.
Pricing and ROI: Mimecast is a premium option, often critiqued for its high pricing compared to competitors like Microsoft, but it is seen as offering positive ROI by reducing breaches. Trend Micro's pricing is more accessible for large enterprises, though potentially costly for smaller businesses. It offers a flexible licensing system, balancing cost with effective security features, resulting in favorable ROI through enhanced security.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
The biggest impact Mimecast Advanced Email Security has had is on the cybersecurity environment, being the first to scan emails for malicious content.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
The IT security team now spends significantly less time investigating phishing emails, cleaning up spam-related tickets, and responding to user-reported malicious messages.
Trend Micro Email Security [EOL] is the best solution to provide email security.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
Overall, stability and scalability are two of its strong points, especially for organizations that want consistent protection without managing underlying infrastructure.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
Mimecast Advanced Email Security is very stable, reliable, and quite accurate.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
When it comes to stability and reliability, we have not faced any notable issues with Mimecast Advanced Email Security for our customers.
Once your MX record and all configurations are in place, you don't experience downtime.
I have never experienced downtime with this platform.
The reliability and stability of Trend Micro Email Security [EOL] for me is quite solid; till today, I have not found any downfall issue or any compromise issue.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
Instead of reactive measures, it could proactively identify spam domains and prevent them from derailing mail flow.
A lot of emails were missed despite being known samples.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
There are other areas for improvement with Trend Micro Email Security [EOL], especially with the AI security, where additional protection should be added such as LLM, which is called large language models, AI agents, then there should be a vector database, AI APIs, that integration, and AI-generated contents, which would be great, especially with current features with Mimecast, and especially with the banners.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
The best features of Mimecast Advanced Email Security are strong phishing and spam filtering, URL malicious link protection, attachment inspection, impersonation and business email compromise protection, flexible email security policies, and good visibility into the email activity.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
The service updates to the latest antivirus solution signatures from the cloud and identifies threats in emails.


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 12 |
| Large Enterprise | 12 |
Mimecast Email Security protects organizations against phishing, malware, business email compromise, and impersonation attacks, with detection built on 20 years of experience and over 1.3 billion emails inspected daily. It's available as a secure email gateway (MX-based) for full control over complex, multi-region environments, or via API integration with Microsoft 365, which deploys in hours with no MX changes. Administrators get a single console for policy management, monitoring external communications, and customizing configurations, and can pair it with Mimecast Cloud Archive for long-term email retention and compliance.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Email Security is used across industries, including healthcare and finance, to secure inbound and outbound communications and support compliance requirements. Enterprises use it as a gateway, an API-based layer on top of Microsoft 365, or both, depending on how much control versus deployment speed they need.
Trend Micro Email Security [EOL] provides robust protection against spam and phishing attacks while scanning email attachments and integrating with cloud services.
Trend Micro Email Security [EOL] offers comprehensive anti-malware capabilities with advanced threat protection and AI-driven insights. Its centralized management enhances security management efficiency and reduces response times. Users find it scalable with effective policy protection modules. While improvements are needed in areas like pricing, documentation, and dashboard updates, the solution excels in monitoring Office 365 Exchange emails for spam, phishing, and malware. It supports both inbound and outbound email traffic, integrating seamlessly with existing systems and policies while offering Data Loss Prevention. The versatility allows deployment on-premises or in the cloud, blocking suspicious IPs and domains effectively.
What are the Key Features?Industries implement Trend Micro Email Security [EOL] to secure Office 365 Exchange, utilizing it for detecting and blocking threats like spam and malware in email communications. Its ability to integrate with existing systems makes it a preferred choice for organizations requiring robust protection with efficient email traffic monitoring.
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