No more typing reviews! Try our Samantha, our new voice AI agent.
Mimecast Advanced Email Security Logo

Mimecast Advanced Email Security pros and cons

Vendor: Mimecast
4.0 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Mimecast Advanced Email Security offers robust spam and phishing filtering, effectively safeguarding business-critical emails.
The sandboxing feature is highlighted as particularly valuable.
Mimecast provides reliable support services, ensuring issues are promptly addressed.
The easy setup and administration console make the platform user-friendly.
Mimecast Mailbox Continuity ensures uninterrupted email services even during power outages.

CONS

Pricing is considered expensive and could be reduced.
Detection rates need significant improvement.
Customer support is slow and unreliable, with a preference for directing users to knowledge-based articles instead of providing direct assistance.
Outbound mail servers are frequently blocklisted, affecting email delivery and causing reputation damage.
There are frequent service disruptions, leading to email delays, particularly noted in the UK region.
 

Mimecast Advanced Email Security Pros review quotes

HS
Email Security Engineer at Logic Infosecurity
Sep 8, 2025
Based on overall experience, Mimecast Email Security is the best solution for traditional gateways.
MP
Senior Security Engineer at ManpowerGroup
Jun 26, 2025
The reviewer gave Mimecast Email Security a rating of 10 out of 10.
reviewer2500197 - PeerSpot reviewer
IT Manager at a logistics company with 201-500 employees
Jan 22, 2026
If I had to mention one or two things that bring the biggest benefit, I would say the security of the emails and dealing with everything.
Learn what your peers think about Mimecast Advanced Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,692 professionals have used our research since 2012.
RP
Senior Tech. Lead at WE
Nov 22, 2024
In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage.
KishoreSugumar - PeerSpot reviewer
Co-Founder & VP-Sales at QuantumShield Technologies LLP
Dec 19, 2025
I have been satisfied with Mimecast Email Security as a good solution.
Frank Rawson - PeerSpot reviewer
Managing Director at Conekt Business Group
May 26, 2023
We like Mimecast's spam filtering. The email signature feature is also a big plus for our users.
Toby Elliott - PeerSpot reviewer
Head of IT & Innovation at Shoreham Port Authority
Jun 30, 2023
The setup was easy.
Clinton Ramkelawan - PeerSpot reviewer
Senior Manager at Massmart
Aug 24, 2022
In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there.
reviewer1619394 - PeerSpot reviewer
Group CIO at a construction company with 10,001+ employees
Nov 30, 2023
The product's most valuable features are impersonation protection and phishing countermeasures.
RD
Project Manager at TFG
Sep 28, 2023
The solution's performance is good.
 

Mimecast Advanced Email Security Cons review quotes

HS
Email Security Engineer at Logic Infosecurity
Sep 8, 2025
The system is not user-friendly because you have to create policies that are mapped in a dictionary.
MP
Senior Security Engineer at ManpowerGroup
Jun 26, 2025
We discussed the phishing aspect, the DNS system, and the key rotation.
reviewer2500197 - PeerSpot reviewer
IT Manager at a logistics company with 201-500 employees
Jan 22, 2026
As for areas for improvement within Mimecast Web Security, I believe there is quite a lot that can be improved.
Learn what your peers think about Mimecast Advanced Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,692 professionals have used our research since 2012.
RP
Senior Tech. Lead at WE
Nov 22, 2024
Mimecast needs to reduce the number of false positive emails; a big pain point for us.
KishoreSugumar - PeerSpot reviewer
Co-Founder & VP-Sales at QuantumShield Technologies LLP
Dec 19, 2025
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market, and the local presence is lacking as they do not have a local representative currently.
Frank Rawson - PeerSpot reviewer
Managing Director at Conekt Business Group
May 26, 2023
Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence.
Toby Elliott - PeerSpot reviewer
Head of IT & Innovation at Shoreham Port Authority
Jun 30, 2023
I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft.
Clinton Ramkelawan - PeerSpot reviewer
Senior Manager at Massmart
Aug 24, 2022
The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit.
reviewer1619394 - PeerSpot reviewer
Group CIO at a construction company with 10,001+ employees
Nov 30, 2023
They could provide a unified licensing model, including all the security features.
RD
Project Manager at TFG
Sep 28, 2023
The solution is complex and not easy to use.