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Microsoft Teams vs Socialtext [EOL] comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd), Enterprise Social Software (2nd)
Socialtext [EOL]
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
it_user687171 - PeerSpot reviewer
Senior acquisitions marketing manager at a marketing services firm with 1,001-5,000 employees
The solution facilitates sharing information with vendors and not having to send everything via email.
We use this product with our lettershop for direct mail. We post the PDF files for the lasering of the order form and the vendor posts the lasering order form files for our approval. This is much faster than trying to attach large files and sending several emails to accomplish this task.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."
"In terms of administrating through Office 365, I like the administration panel, the configuration is easy and powerful, and its integration within Microsoft is very good."
"The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot."
"The best features Microsoft Teams offers are quick access to information, the channels, the teams, and direct contact with people."
"I don't have to physically go to the meetings; I can do it virtually."
"It is a stable solution."
"Overall, this is a very good collaboration product and the only thing stopping me from giving it a perfect grade is the heavy bandwidth usage."
"I like the video call and document-sharing features."
"Using Socialtext was a time saver."
 

Cons

"The solution's interface probably needs to be a bit different in terms of cloud sharing."
"One time the product was basically freezing. I couldn't send a message to my colleague for some reason."
"We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features."
"With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use."
"It's a bit slow, especially if you are downloading photos."
"It may be a little daunting to learn and is still a tool in development."
"The security needs improvement, as well as the ability to back up private chats."
"The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile."
"Their spreadsheet page is OK but nothing like Excel."
 

Pricing and Cost Advice

"We don't have to pay for the solution."
"It is a bit more than moderately expensive."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
"Microsoft Teams is priced less than other solutions, such as Bridge."
"It is moderately expensive than other Microsoft products."
"We have a license for the solution."
"We have a license needed to use Microsoft Teams."
"The solution has a reasonable price in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
McKesson, Accolo, Southeastern Railway, Blue Man Group, OSIsoft, Epitaph Records, St. Louis Public Radio
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