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Atlassian Confluence vs Socialtext [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
Socialtext [EOL]
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
it_user687171 - PeerSpot reviewer
Senior acquisitions marketing manager at a marketing services firm with 1,001-5,000 employees
The solution facilitates sharing information with vendors and not having to send everything via email.
We use this product with our lettershop for direct mail. We post the PDF files for the lasering of the order form and the vendor posts the lasering order form files for our approval. This is much faster than trying to attach large files and sending several emails to accomplish this task.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Confluence allows creating new documentation very fast, which allowed us to organize our self-written documentation in a very efficient way."
"Copying another page and providing an option to edit everything is valuable."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"The structure of spaces, pages and child pages allows an easy way to structure content in a way which suits our business."
"SharePoint is very confusing, but Atlassian Confluence is very simple."
"The solution is very intuitive and provides excellent content management."
"It is easy to use."
"JIRA has allowed my organization to aggregate our entire portfolio into one system and to eliminate five other disparate solutions."
"Using Socialtext was a time saver."
 

Cons

"You need to buy a full license for your entire organization, even though you only need a plugin for two people."
"It takes some thought into how to structure Confluence in a way which is intuitive for the team to use."
"We let some data fields get out of control as well as some product submissions, so some type of mass maintenance capability to easily reset or restart the system without losing all configuration options would be helpful."
"You can experience slow response times, images not updated properly, sometimes unavailability messages."
"Indentation and other basic word processing styles must be improved."
"It lacks ease of integration."
"Being robust when dealing with complex pages, eating too much CPU, badly designed plugins."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"Their spreadsheet page is OK but nothing like Excel."
 

Pricing and Cost Advice

"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"Maybe we're only using 10% of it, but we have to pay for everything."
"When you purchase this solution you get some support."
"There is an annual license."
"Making integration with other tools easier would be beneficial."
"There is a license needed to use Atlassian Confluence."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
McKesson, Accolo, Southeastern Railway, Blue Man Group, OSIsoft, Epitaph Records, St. Louis Public Radio
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: August 2026.
908,877 professionals have used our research since 2012.