Atlassian Confluence vs Socialtext [EOL] comparison

Why PeerSpot?

Atlassian and Socialtext are both solutions in the Enterprise Social Software category. Additionally, 90% of Atlassian users are willing to recommend the solution.

Atlassian Confluence

Read 109 Atlassian Confluence reviews

10,054 Views
3,418 Comparison Views

90% willing to recommend

Socialtext [EOL]

Read 1 Socialtext [EOL] review

0% willing to recommend

Atlassian Confluence

Socialtext [EOL]

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Executive Summary

We performed a comparison between Atlassian Confluence and Socialtext [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software.

To learn more, read our detailed Enterprise Social Software Report (Updated: September 2026).

Buyer's Guide

Enterprise Social Software

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atlassian Confluence

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

109

Ranking in other categories

Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)

Socialtext [EOL]

Average Rating

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Talha Hussain.

Project Manager at a transportation company with 10,001+ employees

Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity

We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…

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it_user687171

Senior acquisitions marketing manager at a marketing services firm with 1,001-5,000 employees

The solution facilitates sharing information with vendors and not having to send everything via email.

We use this product with our lettershop for direct mail. We post the PDF files for the lasering of the order form and the vendor posts the lasering order form files for our approval. This is much faster than trying to attach large files and sending several emails to accomplish this task.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the accessibility from different sites for different colleagues and the search option."

"SharePoint is very confusing, but Atlassian Confluence is very simple."

"Many people enjoy its zero learning-curve."

"The interface is good....I didn't face any issues with the scalability. It was very good."

"Documenting everything related to the project is good for me. It enables me to use rich text to document, insert macros and links, highlight with different colors, and organize pages in a hierarchical way."

"Information is kept up to date, accessible anywhere, editable by everyone, secure, and exportable."

"There is a good library of templates for a wide range of needs."

"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."

More Atlassian Confluence pros

"Using Socialtext was a time saver."

Cons

"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."

"RAM usage seems to be higher than it should be."

"Concerning the integration capabilities of Atlassian Confluence with Jira, I find it surprisingly simple, meaning it does not really have powerful features in it, but it is easy to set up."

"The cost of the solution is too high."

"You can experience slow response times, images not updated properly, sometimes unavailability messages."

"The scalability for larger companies could be improved."

"There is room for improvement in terms of pricing."

"The software does not currently have any kind of AI integration. Given that many platforms are now incorporating AI, I believe Confluence should also consider AI integration."

More Atlassian Confluence cons

"Their spreadsheet page is OK but nothing like Excel."

Pricing and Cost Advice

"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."

"We have to pay licensing fees."

"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."

"In my opinion, it's worth the investment"

"The issues I have with the pricing are in respect to the add-ons."

"We have a site license for Atlassian Confluence and there are some limitations on external users."

"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."

"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."

More Atlassian Confluence pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Construction Company

11%

Manufacturing Company

10%

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	27
Large Enterprise	54

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?

Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.

See all answers

What needs improvement with Atlassian Confluence?

Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...

See all answers

What is your primary use case for Atlassian Confluence?

We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...

See all answers

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Compared 21% of the time

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Compared 12% of the time

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Product Reports

Buyer's Guide

Atlassian Confluence

September 2026

Download Atlassian Confluence product report

Buyer's Guide

Enterprise Social Software

September 2026

Download Socialtext [EOL] product report

Also Known As

Confluence

No data available

Overview

Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.

Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.

What key features does Atlassian Confluence offer?

Real-time Collaboration: Enables multiple users to edit and manage content simultaneously.
Customizable Templates: Provides a variety of templates to tailor documents to specific needs.
Robust Search Function: Allows for quick retrieval of information.
Integration with External Tools: Seamlessly connects with Google Drive and Microsoft 365.
Macros Support: Enhances document functionality with extended features and content embedding.

What benefits or ROI should organizations look for?

Improved Collaboration: Facilitates team communication and knowledge sharing.
Enhanced Efficiency: Streamlines project management and documentation processes.
Increased Productivity: Reduces time spent on document handling and workflow optimization.
Seamless Integration: Maintains connectivity with existing tools like Jira for effective task management.

In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.

Atlassian

The Socialtext collaboration platform allows organizations of all sizes to collaborate faster, decide faster and change faster. The more aware your people are of what colleagues are doing, the broader your participation in conversations, and the more easily new insights spread across your organization, the faster your business can respond to changing customer expectations and business conditions.

Socialtext

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

McKesson, Accolo, Southeastern Railway, Blue Man Group, OSIsoft, Epitaph Records, St. Louis Public Radio

Buyer's Guide

Enterprise Social Software

September 2026

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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.