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Atlassian Confluence vs Socialtext [EOL] comparison

Atlassian and Socialtext are both solutions in the Enterprise Social Software category. Additionally, 90% of Atlassian users are willing to recommend the solution.
Atlassian Confluence
Read 109 Atlassian Confluence reviews
  • 7,893 Views
  • 2,526 Comparison Views
90% willing to recommend
Socialtext [EOL]
Read 1 Socialtext [EOL] review
    0% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Atlassian Confluence and Socialtext [EOL] based on real PeerSpot user reviews.

    Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software.

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    To learn more, read our detailed Enterprise Social Software Report (Updated: May 2026).
    Buyer's Guide
    Enterprise Social Software
    May 2026
    Download the complete report
    Helped 900,228 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Atlassian Confluence
    Average Rating
    8.2
    Reviews Sentiment
    6.8
    Number of Reviews
    109
    Ranking in other categories
    Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
    Socialtext [EOL]
    Average Rating
    6.0
    Number of Reviews
    1
    Ranking in other categories
    No ranking in other categories
     

    Featured Reviews

    Talha Hussain. - PeerSpot reviewer
    Talha Hussain.
    Project Manager at a transportation company with 10,001+ employees
    Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
    We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
    Read full review
    it_user687171 - PeerSpot reviewer
    it_user687171
    Senior acquisitions marketing manager at a marketing services firm with 1,001-5,000 employees
    The solution facilitates sharing information with vendors and not having to send everything via email.
    We use this product with our lettershop for direct mail. We post the PDF files for the lasering of the order form and the vendor posts the lasering order form files for our approval. This is much faster than trying to attach large files and sending several emails to accomplish this task.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The productiveness of creating and improving documentation is phenomenal once you get Confluence set up and define a few guidelines on how pages should look, be interlinked, and how to generally use the tool."
    "This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
    "Many people enjoy its zero learning-curve.​"
    "The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."
    "One of the best features of Atlassian Confluence is that it integrates really well with Jira, and it's easy to use."
    "This is a robust, agile, and reliable tool for collaborating."
    "DocOps is a leading edge approach to technical content; we could not have done this without Confluence."
    "It integrates well with other Atlassian products"
    More Atlassian Confluence pros
    "Using Socialtext was a time saver."
     

    Cons

    "The user interface could be improved."
    "There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
    "This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
    "User interface (UI) could be improved."
    "When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
    "The Atlassian cloud pricing model is pretty steep. Confluence should be accessible by a relatively large audience, but the pricing model prohibits this."
    "It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
    "The standard table capability is substandard and virtually unusable."
    More Atlassian Confluence cons
    "Their spreadsheet page is OK but nothing like Excel."
     

    Pricing and Cost Advice

    "We have to pay licensing fees."
    "There is an annual license."
    "There is a license needed to use Atlassian Confluence."
    "This is a very expensive solution."
    "The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
    "To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
    "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
    "We have a site license for Atlassian Confluence and there are some limitations on external users."
    More Atlassian Confluence pricing and cost advice
    Information not available
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    Top Industries

    By visitors reading reviews
    Financial Services Firm
    13%
    Manufacturing Company
    12%
    Construction Company
    10%
    Outsourcing Company
    5%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business40
    Midsize Enterprise27
    Large Enterprise54
    No data available
     

    Questions from the Community

    What is your experience regarding pricing and costs for Atlassian Confluence?
    Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
    See all answers
    What needs improvement with Atlassian Confluence?
    Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
    See all answers
    What is your primary use case for Atlassian Confluence?
    We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
    See all answers
    Ask a question
    Earn 20 points
     

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    Product Reports

    Buyer's Guide
    Atlassian Confluence
    June 2026
    Atlassian Confluence reportDownload Atlassian Confluence product report
    Buyer's Guide
    Enterprise Social Software
    May 2026
    Socialtext [EOL] reportDownload Socialtext [EOL] product report
     

    Also Known As

    Confluence
    No data available
     

    Overview

    Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.

    Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.

    What key features does Atlassian Confluence offer?
    • Real-time Collaboration: Enables multiple users to edit and manage content simultaneously.
    • Customizable Templates: Provides a variety of templates to tailor documents to specific needs.
    • Robust Search Function: Allows for quick retrieval of information.
    • Integration with External Tools: Seamlessly connects with Google Drive and Microsoft 365.
    • Macros Support: Enhances document functionality with extended features and content embedding.
    What benefits or ROI should organizations look for?
    • Improved Collaboration: Facilitates team communication and knowledge sharing.
    • Enhanced Efficiency: Streamlines project management and documentation processes.
    • Increased Productivity: Reduces time spent on document handling and workflow optimization.
    • Seamless Integration: Maintains connectivity with existing tools like Jira for effective task management.

    In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.

    Atlassian
    The Socialtext collaboration platform allows organizations of all sizes to collaborate faster, decide faster and change faster. The more aware your people are of what colleagues are doing, the broader your participation in conversations, and the more easily new insights spread across your organization, the faster your business can respond to changing customer expectations and business conditions.
    Socialtext
     

    Sample Customers

    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    McKesson, Accolo, Southeastern Railway, Blue Man Group, OSIsoft, Epitaph Records, St. Louis Public Radio
    Buyer's Guide
    Enterprise Social Software
    May 2026
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