Try our new research platform with insights from 80,000+ expert users

Microsoft Power Apps vs Oracle Application Express (APEX) vs ServiceNow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Rapid Application Development Software category, the mindshare of Microsoft Power Apps is 14.1%, down from 22.0% compared to the previous year. The mindshare of Oracle Application Express (APEX) is 8.1%, down from 9.3% compared to the previous year. The mindshare of ServiceNow is 10.9%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Guhan Eshwar - PeerSpot reviewer
Building tools with user-friendly interfaces abut needs integration improvements
An integration of Copilot options within Microsoft Power Apps would be useful. In UiPath apps, there is an autopilot function that uses a generative AI model, which creates layouts and connects data services automatically with a prompt. Such integration would be beneficial to build basic frameworks that can be enhanced. This would assist business process users who lack coding knowledge.
Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
Somnath Kand - PeerSpot reviewer
Custom integration and reporting lead to efficient ticket management
There is a need for bug or error tracking in ServiceNow. Although there are child incidents or tickets, tracking primary issues or bugs within enhancements is not present. The reporting features in the new portal could be more user-friendly. While it provides options to minimize chart and image sizes, actual implementation doesn't always reflect these changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time."
"The solution becomes easier the set up once you get used to it."
"The product's initial setup phase is very easy."
"It offers integration with several Microsoft products, including SharePoint and Outlook, in my opinion, is a huge plus."
"The solution integrates quickly with our organization's existing systems."
"I like the galleries, which are really powerful."
"Power Automate has been the most valuable feature."
"I have found the technical support to be helpful."
"What I like best about Oracle Application Express (APEX) is that it doesn't require hard coding for reporting and building applications. It's a GUI-based application builder that even end-users with little development and language knowledge can develop applications on Oracle Application Express (APEX). The software is also very user-friendly, which I find valuable."
"The ability to quickly develop applications without needing to code a lot is very valuable."
"We set up the HTTP server and installed the Apex Xamarin DB using the Mark Hill SQL packages for an older version. That's the extent of our configuration."
"The product is fast."
"It's fairly easy to make a user-friendly interface."
"Oracle APEX improved our organization by making it possible for us to implement agile project development."
"Personally, I would say that Oracle Application Express (APEX) is a powerful tool...Stability-wise, I rate the solution a nine out of ten."
"The solution is easy to handle. The tool has helped us develop many applications since it supports SQL and NoSQL languages. We are familiar with this language. Also, the solution’s interface design and database design are very easy. It is not so much complex. I have no experience working with other solutions."
"I really like ServiceNow and all of the features. The way incident management is built is very helpful. You have a lot of options to optimize it, customize it, and automate it. You also have a lot of options for reporting. There are plenty of possibilities to do preference management within your customer CMDB file. These are very useful features, which I missed in BMC Remedy ITSM. ServiceNow is the best ticketing tool I have used so far."
"For the nuts and bolts running of an IT organization, I can't really say there's anything lacking feature-wise."
"ServiceNow is a cloud-based platform, so people won't need to worry about investing on hardware to host it. Being on the cloud, it is available 24x7. It's scalable, stable, and multifeatured, with a straightforward setup and good technical support."
"The return on investment is good when implementing for ourselves and for other clients."
"You can put information in or export it out quickly, which is very useful when you have weekly or monthly reports."
"The solution's initial setup process is easy."
"It is a very promising product. They have a new release every six months. They're investing quite a lot, and you can do many creative things with the product. If you know how it works, you can have stricter rules in the product."
"The workflow makes things extremely efficient and it improves effectiveness."
 

Cons

"Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly."
"The user interface is pretty good, although it is a little bit clunky and can be improved."
"You can't add too many filters onto anything you build, otherwise, it will be very slow and it will affect your performance."
"In terms of workflow automation, I believe that capabilities for creating the entire business process are required, or, at the very least, the option to model the business process, define complex business events, handle them, and route them to appropriate business stakeholders."
"The price could be lower."
"It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down."
"One area where the solution lacks is the limited size of the database it offers its users."
"The solution's deployment is complex."
"Reporting needs to be accessed via third party tools."
"The solution does not support the Linux platform."
"The user interface needs to be improved. It should be more user-friendly."
"The product must provide more triggers."
"Oracle should implement vertical and horizontal data segmentation in APEX's security framework, so Dev teams don't need to do any heavy lifting in the APEX screens. This is a common issue in enterprise apps. It would be nice to seamlessly integrate Git repositories into the development process since the current solution can result in overlapping work or an eventual overwrite. The provided example apps are great, but they could benefit from some added documentation in the "explanation screens"."
"Source control could be stronger in Oracle Application Express (APEX). It needs some work."
"It has a bit of a strict framework, you have to make all the time adjustments in their JavaScript. Another downside is that it's only available for Oracle databases."
"It would be highly beneficial if APEX were an all-in-one platform capable of handling all aspects of application development."
"The user interface could be much improved, and the developer tools and sets can be improved greatly, they are lacking."
"Creating service catalog forms could be made easier."
"Integration capabilities can improve."
"In an upcoming release, there should be more administration tools."
"There is a need for bug or error tracking in ServiceNow."
"The biggest complaint I have is that the ServiceNow search engine is not very robust."
"Very expensive."
"Its setup is tough. It takes a lot of knowledge and a lot of experience."
 

Pricing and Cost Advice

"It was about $40. There are people that are lower than that, however, they don't give you the features."
"It depends on the subscription of Office 365 that customers have. With some subscriptions, it's possible to use PowerApps."
"If you start to use any premium connectors that are not stored in a SharePoint list or on an Excel workbook, then it costs $4 per user per month. If you want unlimited, it's about $16 per month for unlimited apps, and unlimited connectors."
"If we compare Microsoft Power Apps with any on-prem or other Azure solutions, I feel it can be made cheaper."
"The pricing is complicated to understand."
"The tool is neither cheap nor expensive. The tool's cost is manageable."
"Whatever the cost of licensing is, it is in the millions."
"Pricing for this solution is completely based on user requirement. If your requirement is simple or less complex, then the basic licensing model can work, e.g. the free model, or else, you need to go for the premium features or premium model."
"I rate the product's price as ten on a scale of one to ten, where one is a high price, and ten is a low price."
"Pricing is expensive, overall on an enterprise system but we consider that it gives corresponding value in the product."
"I do not think this would be an ideal option for a small sized company or a startup when considering the salary requirements for Oracle DBA'a and developers."
"The solution is free if you are using on Oracle database."
"Oracle Express comes with the Oracle license, it is a bundle."
"We have a full Oracle E-Business Suite license, and we use that license to develop applications. There's no license required for developing Oracle applications."
"The pricing is very good and less expensive than Mendix or OutSystems."
"The product is completely free of cost."
"There is an annual subscription to use this solution."
"It has a higher cost compared to local/regional solutions."
"Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive."
"The pricing is on the high side, but if you look at the stability and option to work, it's kind of justified."
"While the option exists to pay for a monthly license, we are dealing with large enterprises and these typically involve multi-year licenses of ten or five years, at a minimum."
"The CapEx version is great."
"I rate the solution's pricing a six out of ten. The pricing for ServiceNow is based on a SaaS platform with annual contracts. However, it may not offer much flexibility for adjusting usage in the short term."
"$230 per user."
report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
850,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Government
10%
Manufacturing Company
10%
Educational Organization
27%
Government
10%
Computer Software Company
8%
Financial Services Firm
8%
Educational Organization
26%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in...
What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don'...
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, i...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...
What do you like most about ServiceNow?
The solution has a user-friendly interface.
What is your experience regarding pricing and costs for ServiceNow?
ServiceNow is expensive for all regions. The licensing cost per year per user is not precisely known but is considere...
 

Also Known As

PowerApps, MS PowerApps
Oracle APEX
No data available
 

Overview

 

Sample Customers

TransAlta, Rackspace, Telstra
Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Microsoft, ServiceNow, OutSystems and others in Rapid Application Development Software. Updated: May 2025.
850,349 professionals have used our research since 2012.