We performed a comparison between Microsoft Power Apps, Oracle Application Express (APEX), and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."It is very easy for us to implement. We have a Microsoft ecosystem, and this solution has many components for integration."
"The support is the most valuable feature."
"Flexibility, easy setup, and fairly quick results are valuable features of the product."
"We were impressed with the functionality of the solution."
"The most valuable feature is the compatibility with other Microsoft components."
"It is good for using for small apps and automation on Office stuff."
"Can design apps quickly and can connect to any database."
"The initial setup was very easy."
"In our experience with Apex, we find that minimizing reliance on HTML and JavaScript is preferable, especially considering our background as seasoned programmers adept in PL/SQL. Incorporating HTML and JavaScript can pose challenges due to potential compatibility issues when updates are made to JavaScript. We also make use of JAPER report integration for generating reports, a practice integral to our reporting procedures."
"The valuable features are charts, reports, and search engines."
"Quick development and the connection with the database are the most valuable and useful features. It is also very stable, scalable, and easy to set up. Its support is also good."
"We set up the HTTP server and installed the Apex Xamarin DB using the Mark Hill SQL packages for an older version. That's the extent of our configuration."
"Oracle APEX allows our company to complete webpage projects easily in a fast turnaround time."
"This product will speed up development time with helpful production aids."
"The product is easy to use."
"It has a well-designed architecture and is a simple 3rd party application."
"Change management is most valuable."
"Being able to have the required information for project management is valuable. I've got multiple people accessing it, and I'm tracking tasks with percentages done. It allows me to have detailed notes and provides the ability to attach documents. I have used a lot of project management solutions, and there were gaps in terms of what was available. ServiceNow has got all the features and functionalities. It is a solid solution. It is also easy to get into and use. It is certainly highly scalable."
"Everything about the schema, including the design of ServiceNow, is great."
"ServiceNow offers a range of ITSM, IT incident management, and PRCPs."
"Good stable and scalable solution."
"It uses a common base of data and allows different types of records to pull from that same base of data."
"I like the incident module, which is useful for tracking your incidents and other things. It is a reliable solution."
"I really like ServiceNow and all of the features. The way incident management is built is very helpful. You have a lot of options to optimize it, customize it, and automate it. You also have a lot of options for reporting. There are plenty of possibilities to do preference management within your customer CMDB file. These are very useful features, which I missed in BMC Remedy ITSM. ServiceNow is the best ticketing tool I have used so far."
"It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down."
"It's easy to use."
"The scalability of the solution could improve."
"We'd like more features and less to no coding."
"The solution needs a bit more refinement in general."
"The solution is evolving very fast and every month new features are introduced. Sometimes it's difficult to catch up with all the evolution that's happening. I had to focus on Power BI for a while and left PowerApps at the side for a couple of months and when I came back, it had changed its interface and moved components around."
"We use GoCanvas to make forms. It's easier to make forms in GoCanvas, but Power Apps is cheaper because it is bundled with our Office 365 license. if I want to create a form in Power Apps, I need some knowledge, but GoCanvas is intuitive."
"Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly."
"In terms of improvement, there should be a greater focus on AI and machine learning tools in Oracle APEX."
"Oracle should implement vertical and horizontal data segmentation in APEX's security framework, so Dev teams don't need to do any heavy lifting in the APEX screens. This is a common issue in enterprise apps. It would be nice to seamlessly integrate Git repositories into the development process since the current solution can result in overlapping work or an eventual overwrite. The provided example apps are great, but they could benefit from some added documentation in the "explanation screens"."
"Some of the application interfaces of Oracle Application Express are not very attractive and could be improved."
"Currently, APEX doesn't have a building workflow engine. I think that's the most important improvement that could be made at this point."
"It has been reported that the technology is very hard to learn, and the service is expensive."
"Reporting needs to be accessed via third party tools."
"The format is not recognized by Microsoft Word products."
"There is not a lot of Wiki help or in Google, but there is some."
"The reporting, which also includes dashboards, needs to be improved, and there should also be the ability to turn on and off portions of Project Management. Currently, as soon as you install the new version, you've got to go back there and make all the tweaks. There should be just a configuration file that goes to the new version. The Project Management module does not leverage the knowledge base the way it should, and there is no built-in ability to get to the articles. Resource management should be easier. It would be amazing if they can make resource management a little bit more graphical. There are other solutions that I've seen where resource management was a more visual experience."
"The Express edition does not allow the option for scripting."
"I know that discovery tools are not meant to be simple, but somehow, if they could make it more simple and robust, that would be great."
"Loads slower than expected, and its user interface needs improvement. Support for this product also needs to improve on their response time."
"Where it could be improved is Discovery. This may sound odd since I just praised the value of ServiceNow Discovery, but improvements to its automatic detection, the breadth of devices, and the depth of devices covered, as well as keeping up with new technologies, are all essential."
"ServiceNow's mobile app should be seamless and it is not right now."
"There are a few things that it needs to improve, like automation of most things out-of-the-box. For example, when it comes to cloud management, we are still going with manual intervention. Instead of that, if we had an out-of-the-box feature available, that would be great."
"It should include information on navigating various user interfaces for creating diverse requests directed to different teams."
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