OneLogin and Microsoft Identity Manager compete in the identity management solutions category. OneLogin seems to have the upper hand due to its user-friendly setup and efficient credential management, which results in significant time savings and reduced support tickets.
Features: OneLogin offers seamless integration capabilities, single sign-on, multi-factor authentication, and efficient user provisioning. Its user-friendly setup makes credential management effortless, leading to reduced support tickets. Microsoft Identity Manager stands out for its integration with the Microsoft ecosystem, offering robust identity synchronization and automation across platforms, ideal for Microsoft-centric environments.
Room for Improvement: OneLogin could benefit from enhanced analytics and reporting, more third-party integrations, and better customization options for login experiences. It also needs improved lifecycle management through additional connectors. Microsoft Identity Manager needs better support for non-Microsoft applications, more flexible policy management, and real-time update capabilities.
Ease of Deployment and Customer Service: OneLogin is primarily deployed in public cloud environments, offering scalability and ease of integration, particularly for small to medium-sized businesses. Its customer service is generally praised for being responsive and available 24/7. Microsoft Identity Manager is often deployed in hybrid or on-premises settings, serving organizations within the Microsoft ecosystem well, though its complexity may require specialized support.
Pricing and ROI: OneLogin is considered cost-effective for its SSO and MFA solutions, despite some concerns over price increases. It demonstrates a clear ROI through time savings and a reduced IT workload. Microsoft Identity Manager, often included in Microsoft's premium licenses, is cost-effective for Azure users. Its ROI depends heavily on existing infrastructure and the overhead of managing on-premises resources.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have been able to save 50% of our cost and time.
The full return on investment, including licensing, deployment, and training, was achieved within one month, making it significant.
I rate the technical support nine out of ten.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
The technical support is of good quality
I would rate the customer support a 10.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
There have been no major outages, and performance has been really consistent.
If OneLogin has an issue, users can suddenly lose access to multiple applications at the same time.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
The current policy management features are limited, and custom, flexible policies would be ideal.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
The two major pain points are customer support needing improvement and the integration with third-party software needing to be more flexible.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
The pricing of Microsoft Identity Manager is expensive.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
The cost is less compared to Okta and Entra ID.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
These features have been impactful in improving our security and compliance.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
| Product | Mindshare (%) |
|---|---|
| OneLogin | 1.9% |
| Microsoft Identity Manager | 2.0% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 129 |
| Midsize Enterprise | 27 |
| Large Enterprise | 65 |
Microsoft Identity Manager is designed for organizations seeking efficient identity and access management across their IT environments. The platform streamlines identity lifecycle management, synchronization, and enhanced security.
Through seamless integration capabilities, Microsoft Identity Manager facilitates the management of user identities, credentials, and roles within an enterprise setting. This service provides an adaptable framework that works well in dynamic IT infrastructures. With its identity synchronization and self-service features, it promotes security and compliance by reducing the risks associated with unauthorized access.
What are the most valuable features?In specific industries like finance and healthcare, Microsoft Identity Manager is utilized for its robust security features and compliance advantages. Organizations can better manage sensitive data and meet industry-specific regulations, all while ensuring efficient access management for their employees.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
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