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Microsoft Identity Manager vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Microsoft Identity Manager improves security and efficiency, offering up to 20% time savings and simplifying training with standardization.
Sentiment score
5.5
OneLogin improved efficiency and security, reduced IT workload and costs, and accelerated onboarding compared to alternatives like Okta.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
With single sign-on and automated user provisioning, onboarding a new employee now takes under an hour compared to several hours or even days previously.
Business Analyst at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.2
Microsoft Identity Manager's customer service is reliable, with thorough engagement but varying response speed and documentation quality. Ratings average 7-9/10.
Sentiment score
6.7
OneLogin's support is praised for responsiveness, though service quality inconsistencies arose post-acquisition, sparking some dissatisfaction.
I rate the technical support nine out of ten.
CISO at a financial services firm with 501-1,000 employees
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
Consultant at IOM - UN Migration
The technical support is of good quality
Senior SOC Developer at XVE Security
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a tech vendor with 10,001+ employees
They were helpful and responsive.
Digital Marketer at DigiLiterate
 

Scalability Issues

Sentiment score
6.8
Microsoft Identity Manager is ideal for enterprises, not small businesses, with scalability issues for many users; consider Azure AD.
Sentiment score
7.5
OneLogin excels in scalability and performance, with efficient user management, though enterprise-level features may be limited.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
Consultant at IOM - UN Migration
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a tech vendor with 10,001+ employees
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
Consultant at a computer software company with 11-50 employees
It does not have the functionality to add multiple enterprise-level applications.
Information Technology Support Engineer at Motive
 

Stability Issues

Sentiment score
7.6
Microsoft Identity Manager is highly stable and reliable, with users rating its performance between eight to nine out of ten.
Sentiment score
7.9
OneLogin is largely reliable and stable, with improved communication and quick recovery despite some isolated downtime incidents.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Consultant at IOM - UN Migration
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a tech vendor with 10,001+ employees
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
Regarding stability, I would not say there are downtime, bugs, or glitches.
IT Support Technician at Interlaced
 

Room For Improvement

Microsoft Identity Manager struggles with connectivity, integration, and support, needing better interfaces, documentation, and Azure Active Directory integration.
OneLogin needs improved analytics, better integrations, modern UI, enhanced support, stronger reliability, and comprehensive documentation for user satisfaction.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
System Engineer 2 at a retailer with 10,001+ employees
The current policy management features are limited, and custom, flexible policies would be ideal.
Senior SOC Developer at XVE Security
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
Consultant at IOM - UN Migration
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
The user interface and the integration with third-party applications could use some work.
Intern at a university with 201-500 employees
 

Setup Cost

Microsoft Identity Manager is cost-effective when bundled with premium licenses, despite mixed reviews on its pricing and value.
OneLogin offers competitive pricing with flexible per-user licensing and transparency, though advanced features may be more costly.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
CISO at a financial services firm with 501-1,000 employees
The pricing of Microsoft Identity Manager is expensive.
Senior SOC Developer at XVE Security
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
Consultant at IOM - UN Migration
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a tech vendor with 10,001+ employees
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
Digital Marketer at DigiLiterate
So far, OneLogin is very cost-effective and easy to use.
Senior Software Engineer at Infosys
 

Valuable Features

Microsoft Identity Manager enhances security with Single Sign-On and integrates seamlessly with Office 365 and Active Directory.
OneLogin enhances security and productivity with Single Sign-On, Multi-Factor Authentication, and integration, streamlining credential management and onboarding.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
CISO at a financial services firm with 501-1,000 employees
These features have been impactful in improving our security and compliance.
Senior SOC Developer at XVE Security
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
Consultant at IOM - UN Migration
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
Intern at a university with 201-500 employees
 

Categories and Ranking

Microsoft Identity Manager
Ranking in Identity Management (IM)
11th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
OneLogin
Ranking in Identity Management (IM)
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
Single Sign-On (SSO) (6th), User Provisioning Software (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (6th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of Microsoft Identity Manager is 2.3%, down from 4.9% compared to the previous year. The mindshare of OneLogin is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
OneLogin2.0%
Microsoft Identity Manager2.3%
Other95.7%
Identity Management (IM)
 

Featured Reviews

RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
Vaibhav Patil - PeerSpot reviewer
Digital Marketer at DigiLiterate
Single sign-on has simplified daily logins and now secures all our marketing workflows
OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help. I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns. One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces. Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient. Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
10%
Financial Services Firm
10%
Educational Organization
7%
University
14%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise14
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough, but Entra I...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager could be improved in several areas. The solution uses a batching process that executes at scheduled times, which differs from other vendor solutions. It is missing capabi...
What is your primary use case for Microsoft Identity Manager?
Microsoft Identity Manager is used primarily in the retail business. The implementation is enterprise-level within a national company, specifically at JCPenney, which is a large organization.
What needs improvement with OneLogin by One Identity?
OneLogin is a robust platform, but there is scope for improvement as there are some glitches, connectivity glitches, and some outages that need to be improved. The outages and glitches cause a hind...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin is app aggregation and SSO. I use OneLogin for app aggregation, which is utilized for a single point of access, so it is used in facilitation of SSO.My main use case f...
 

Also Known As

MIM, Forefront Identity Manager, FIM, MS Identity Manager
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Dow Chemical Company (Dow), Whole Foods Market
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Microsoft Identity Manager vs. OneLogin and other solutions. Updated: March 2026.
884,076 professionals have used our research since 2012.