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Microsoft Identity Manager vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Microsoft Identity Manager improves security and efficiency, offering up to 20% time savings and simplifying training with standardization.
Sentiment score
6.5
Organizations benefit from OneLogin through reduced admin effort, enhanced security, increased productivity, and significant time and cost savings.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Customer Service

Sentiment score
7.2
Microsoft Identity Manager's customer service is reliable, with thorough engagement but varying response speed and documentation quality. Ratings average 7-9/10.
Sentiment score
7.0
OneLogin's customer service is praised for its responsiveness and expertise, though some note challenges with complex issues.
I rate the technical support nine out of ten.
CISO at a financial services firm with 501-1,000 employees
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
Consultant at IOM - UN Migration
The technical support is of good quality
Senior SOC Developer at XVE Security
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a startup based organization
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
Network Security Engineer at Connecting Cyber Networks
 

Scalability Issues

Sentiment score
6.8
Microsoft Identity Manager is ideal for enterprises, not small businesses, with scalability issues for many users; consider Azure AD.
Sentiment score
7.8
OneLogin efficiently manages organizational growth and scalability, supporting high-volume requests and integration, though some larger institutions desire more features.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
Consultant at IOM - UN Migration
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a startup based organization
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Network & Security Engineer at Arrow PC Network Pvt Ltd
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Stability Issues

Sentiment score
7.6
Microsoft Identity Manager is highly stable and reliable, with users rating its performance between eight to nine out of ten.
Sentiment score
8.1
OneLogin is praised for reliable performance and stability, with minor occasional outages, supporting growing organizational needs efficiently.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Consultant at IOM - UN Migration
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a startup based organization
There have been no major outages, and performance has been really consistent.
Network Security Engineer at Connecting Cyber Networks
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
 

Room For Improvement

Microsoft Identity Manager struggles with connectivity, integration, and support, needing better interfaces, documentation, and Azure Active Directory integration.
OneLogin users seek admin interface improvement, faster support, extensive customization, and enhanced documentation, analytics, and mobile experience.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
System Engineer 2 at a retailer with 10,001+ employees
The current policy management features are limited, and custom, flexible policies would be ideal.
Senior SOC Developer at XVE Security
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
Consultant at IOM - UN Migration
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
Founder's Office at a tech vendor with 1-10 employees
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
 

Setup Cost

Microsoft Identity Manager is cost-effective when bundled with premium licenses, despite mixed reviews on its pricing and value.
OneLogin offers competitive, cost-effective pricing with flexible scalability, though prices may increase; ideal for mid-size organizations.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
CISO at a financial services firm with 501-1,000 employees
The pricing of Microsoft Identity Manager is expensive.
Senior SOC Developer at XVE Security
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
Consultant at IOM - UN Migration
The cost is less compared to Okta and Entra ID.
Senior Analyst - IDAM at Toll Holdings Limited
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a startup based organization
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Senior Cloud Engineer at Applied Cloud Computing
 

Valuable Features

Microsoft Identity Manager enhances security with Single Sign-On and integrates seamlessly with Office 365 and Active Directory.
OneLogin provides secure, efficient login solutions with Single Sign-On, Multi-Factor Authentication, and seamless Active Directory integration.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
CISO at a financial services firm with 501-1,000 employees
These features have been impactful in improving our security and compliance.
Senior SOC Developer at XVE Security
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
Consultant at IOM - UN Migration
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

Microsoft Identity Manager
Ranking in Identity Management (IM)
12th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
OneLogin
Ranking in Identity Management (IM)
5th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Single Sign-On (SSO) (6th), User Provisioning Software (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Access Management (6th)
 

Mindshare comparison

As of April 2026, in the Identity Management (IM) category, the mindshare of Microsoft Identity Manager is 2.0%, down from 4.7% compared to the previous year. The mindshare of OneLogin is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
OneLogin1.8%
Microsoft Identity Manager2.0%
Other96.2%
Identity Management (IM)
 

Featured Reviews

RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
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Top Industries

By visitors reading reviews
Government
11%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
7%
Outsourcing Company
15%
University
11%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise29
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough, but Entra I...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager could be improved in several areas. The solution uses a batching process that executes at scheduled times, which differs from other vendor solutions. It is missing capabi...
What is your primary use case for Microsoft Identity Manager?
Microsoft Identity Manager is used primarily in the retail business. The implementation is enterprise-level within a national company, specifically at JCPenney, which is a large organization.
What needs improvement with OneLogin by One Identity?
While using this solution, I do not see any lack of features; it functions well for us. The initial setup could be simplified so that any engineer can implement it within the timeline.
What is your primary use case for OneLogin by One Identity?
OneLogin serves as our centralized identity and access management solution, enabling features such as single sign-on for multiple cloud and on-premises applications, multi-factor authentication, us...
What advice do you have for others considering OneLogin by One Identity?
We purchased OneLogin through the AWS Marketplace. I would advise those considering OneLogin to start with a clear understanding of their applications and user access requirements. Identifying all ...
 

Also Known As

MIM, Forefront Identity Manager, FIM, MS Identity Manager
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Dow Chemical Company (Dow), Whole Foods Market
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Microsoft Identity Manager vs. OneLogin and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.