Microsoft Dynamics 365 Business Central and Oracle E-Business Suite are strong contenders in the enterprise software market, particularly within the ERP category. While Dynamics 365 appeals to small and medium-sized businesses with its cost-effectiveness and Microsoft product integration, Oracle E-Business Suite stands out for large enterprises with its comprehensive modules and deep integration capabilities.
Features: Microsoft Dynamics 365 Business Central offers easy customization, real-time data management, and seamless integration with Office 365. It allows smooth interaction with other Microsoft products like Excel and Outlook, making it user-friendly for those already within the Microsoft ecosystem. Oracle E-Business Suite, on the other hand, provides extensive modules catering to finance, HR, supply chain, and more, with robust integration within its suite, designed for complex and large-scale enterprise needs.
Room for Improvement: Microsoft Dynamics 365 Business Central could improve its reporting features, enhance navigation, and bolster its stability. Better integration with Power BI and advanced features for larger enterprises are also desired. Oracle E-Business Suite needs a more modern user interface and improved external system integration. Its complexity and need for customization are often seen as drawbacks, along with pricing and licensing challenges for various business sizes.
Ease of Deployment and Customer Service: Microsoft Dynamics 365 Business Central can be deployed in various environments such as Public, Private, Hybrid Cloud, and on-premises, offering flexibility. It generally receives positive feedback for its technical support and extensive support community. Oracle E-Business Suite offers similar deployment options but faces challenges due to complex configurations and slower support response times. Both systems benefit from robust community support.
Pricing and ROI: Microsoft Dynamics 365 Business Central is considered budget-friendly, especially for smaller enterprises, due to its subscription model and manageable cost structure, leading to a quicker ROI. Oracle E-Business Suite is seen as more expensive with complex licensing schemes, better suited for large organizations. Its ROI is realized over a longer period due to its extensive operational capabilities.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
There was no real ownership on Oracle's part.
The solution has good scalability, which I would rate around eight out of ten.
I would say it's fairly easy to scale.
I have more experience with highly scalable technologies like Databricks.
For the cloud, we have not faced any downtimes or stability issues.
The system is very stable.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
The pricing for Dynamics 365 Business Central is reasonable.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
It allows us to normalize all of our systems into a single database.
Oracle E-Business Suite provides everything needed in an ERP.
Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.
With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.
Microsoft Dynamics 365 Business Central Features
Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics 365 Business Central Benefits
There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.
Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.
Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.
Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.
Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.
Below are some of the valuable features of popular application offerings available within Oracle EBS:
Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:
Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:
Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:
Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.
Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:
Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.
Reviews from Real Users:
Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”
Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “
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