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Microsoft Dynamics AX vs Odoo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Microsoft Dynamics AX boosts productivity and efficiency, offering customizable solutions with significant ROI, despite challenges in precise measurement.
Sentiment score
8.1
Odoo offers high ROI with affordability, automation, efficiency, and noticeable cost savings despite a slight learning curve.
Currently, I manage those tasks independently, which is a significant cost-saving measure for my small business.
Consultant at Mazi4u
 

Customer Service

Sentiment score
4.1
Microsoft Dynamics AX support is praised for availability but criticized for costly, slow handling of complex issues and customizations.
Sentiment score
6.2
Odoo's customer service is praised but needs faster, personalized support; ratings average six to seven out of ten.
Microsoft has really good documentation, and they are known for that.
Senior System Analyst at a computer software company with 1,001-5,000 employees
Technical support from Odoo is available and eager to help.
Consultant at Mazi4u
 

Scalability Issues

Sentiment score
7.1
Microsoft Dynamics AX offers scalability, especially in the cloud, but older versions struggle with complex setups for larger clients.
Sentiment score
7.6
Odoo is a scalable, cloud-based solution praised for flexibility, integration ease, and suitability for mid-to-large enterprises.
Microsoft Dynamics AX already has multiple functions for sales, inventory, HR, finance, and supply chain.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
It does not support consolidated financial reporting.
Business Analyst at Kpmhealth.com
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
Senior System Analyst at a computer software company with 1,001-5,000 employees
I rate the scalability of Odoo as eight to nine out of ten.
Consultant at Mazi4u
 

Stability Issues

Sentiment score
7.1
Microsoft Dynamics AX is generally stable, though stability varies with infrastructure and updates, with mixed user ratings.
Sentiment score
8.1
Odoo is highly stable, with minimal issues, reliable performance, and strong data integrity in diverse environments and industries.
If you do the maintenance and have your own people, it could be stable, but it means a lot of work.
Head of Controlling and IT at Melinda
I have not had any major issues with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
Stability is very important because any software that supports your business must be available consistently.
Consultant at Mazi4u
 

Room For Improvement

Microsoft Dynamics AX requires greater efficiency, improved user interface, better integration, and more flexible, scalable, and localized features.
Odoo could improve customization, support, scalability, integrations, mobile apps, documentation, and expand modules and cost-effective solutions.
Microsoft Dynamics AX lacks the concept of month-end closing, which is essential for tight control over financial periods.
Business Analyst at Kpmhealth.com
It is no longer supported from a security perspective, so it is not getting updated.
Senior System Analyst at a computer software company with 1,001-5,000 employees
Most companies working with AX currently transforming to D365, upgrading their ERP systems, which are more enhanced and have additional features such as dashboards.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Odoo's documentation needs improvement, as there are areas that are not well-documented.
Consultant at Mazi4u
 

Setup Cost

Microsoft Dynamics AX has high initial costs, with variable regional pricing, but cloud options may offer savings.
Odoo offers a cost-effective ERP solution for SMEs with flexible pricing, despite potential costs increasing with more users.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Business Analyst at Kpmhealth.com
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle.
Consultant at Mazi4u
 

Valuable Features

Microsoft Dynamics AX offers comprehensive ERP solutions with strong security, seamless integration, and efficient support for finance, supply chain, and sales.
Odoo is a versatile, cost-effective open-source platform with customizable modules and user-friendly integration for comprehensive business management.
The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
I have not had any major issue with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
Business Analyst at Kpmhealth.com
The CRM and sales tools are highly effective, with customizable proposal templates aiding client interactions.
Consultant at Mazi4u
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
58
Ranking in other categories
Activity Based Costing Software (3rd)
Odoo
Ranking in ERP
12th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
CRM (11th)
 

Mindshare comparison

As of January 2026, in the ERP category, the mindshare of Microsoft Dynamics AX is 3.4%, down from 6.5% compared to the previous year. The mindshare of Odoo is 2.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics AX3.4%
Odoo2.6%
Other94.0%
ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
ThomasPetrou - PeerSpot reviewer
Consultant at Mazi4u
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
7%
Educational Organization
6%
Retailer
6%
Computer Software Company
15%
Manufacturing Company
11%
Comms Service Provider
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise5
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I don't know if Microsoft Dynamics AX is still receiving official technical support from Microsoft. I can see most companies working with AX currently transforming to D365, upgrading their ERP syst...
What is your primary use case for Microsoft Dynamics AX?
I'm using Microsoft Dynamics AX to process and monitor the sales process from end-to-end, starting from placing orders. First, the order entry and placing the sales order, creating purchase requisi...
What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Information Not Available
Find out what your peers are saying about Microsoft Dynamics AX vs. Odoo and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.