We performed a comparison between ESET Endpoint Protection Platform and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The setup is pretty simple."
"This is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good."
"ESET Endpoint Security’s most valuable feature is the management console."
"Ransomware protection is embedded in the solution."
"The maintenance is easy."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"I like the integration; it lets you see the product installed on a particular computer."
"The solution has very useful MDM features."
"I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The most important feature is behaviour detection."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most valuable feature of the solution is the ease of deployment."
"The solution is not stable."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The only minor concern is occasional interference with desired programs."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"The feature is somewhat lacking in security protection."
"The solution could be more user-friendly."
"The solution lacks the automation I need."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"The product’s AI implementation feature could be better for learning user behavior."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
"The solution’s scalability is limited."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
More Trend Micro Worry-Free Services Suites Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro Worry-Free Services Suites is ranked 42nd in Endpoint Protection Platform (EPP) with 6 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Micro Apex One, Microsoft Defender for Business and CrowdStrike Falcon. See our ESET Endpoint Protection Platform vs. Trend Micro Worry-Free Services Suites report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.