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ESET Endpoint Protection Platform vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.2
Number of Reviews
99
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (3rd)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
8.2
Reviews Sentiment
8.4
Number of Reviews
9
Ranking in other categories
Email Security (20th), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (20th)
 

Mindshare comparison

As of October 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.4% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.6%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Nov 18, 2022
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Isaac Shemaria - PeerSpot reviewer
Feb 28, 2024
Helps prevent vulnerabilities and is reasonably priced for small and medium-sized businesses
The product is deployed in a remote workforce environment. Depending on the requirements of the company's clients, who may have a tool like Active Directory, which is integrated into their network, the deployment of Trend Micro Worry-Free Services Suites in a remote workforce environment becomes easy. In my company, we usually follow the process of creating a mailing list. I think everyone included in the mailing list can click and install the agent. The most impactful feature of the product on our company's organizational security stems from the email protection that the tool provides. Before choosing the product, I recommend others to consider factors like how important technical support is for your organization. Usually, there are no breakdowns in the product. If you don't have a tech-savvy person in your company, it is better to deal with a partner. I recommend the product to others who plan to use it. For SMBs, I rate the overall solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"The features seem to be alright."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"The pricing, if compared to other products, is cheap."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products."
"I would say that this solution has the best support team in this kind of Endpoint protection product."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The load balancer feature is excellent."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most valuable feature of the solution is the ease of deployment."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most important feature is behaviour detection."
 

Cons

"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"While the pricing is good, they could always lower it a bit."
"The product could have better integration with third-party products that would help extend functionality."
"There are some complexities if you want to manipulate the software."
"I'm not aware of any areas that need improvement."
"The product’s AI implementation feature could be better for learning user behavior."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The EDR part of the product is an area of concern where improvements are required."
"Network vulnerability scanning could be improved."
"The solution’s scalability is limited."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
 

Pricing and Cost Advice

"At first, we thought it was a bit expensive, but we negotiated a better price."
"It is not expensive; the pricing model is fine."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
"The price could be lower, but it's comparable, as other solutions have a similar price for the same effect."
"It probably is less expensive than Sophos."
"The solution's license is moderately priced."
"ESET is cheap."
"I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
19%
Retailer
11%
Security Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
It's a big improvement over relying solely on Active Directory, where you need to allocate time for regular reviews or have someone monitor for issues manually. Outsourcing that to Trend Micro has ...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use the solution for managing emails and EDR, though it has evolved over the years into an XDR solution. It now includes additional features like SOC management and real-time monitoring and anal...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
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Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2024.
812,628 professionals have used our research since 2012.