"The monitoring so far has been good and we are happy with it."
"The most valuable feature is application monitoring."
"Working with the solution is very easy. It's user-friendly."
"The stability of New Relic APM is very good."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It does everything we wanted it to do."
"The VPN is one of the solution's most valuable features for us."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"The URL monitoring is excellent."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"Infrastructure monitoring is the most valuable feature."
"The stability of the Micro Focus Voltage SiteScope is good."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"The flexibility to develop and consolidate many solutions into one platform is great."
"It's scalable and expands well."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"We liked the built-in calculation of health scores."
"The observability is great and valuable."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I haven't come across any features that are lacking."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It would be nice if there were pre-made dashboards."
"It is very difficult to award the service level cycles at an endpoint level."
"They should bring the pricing down to be more competitive."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"The cost of the license could be lower."
"It would be good if an interface was included in the next release."
"We also faced challenges relating to UI development."
"We'd like them to show more inputs on the dashboard."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
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Micro Focus SiteScope is ranked 14th in Application Performance Management (APM) with 6 reviews while Splunk IT Service Intelligence (ITSI) is ranked 23rd in Application Performance Management (APM) with 6 reviews. Micro Focus SiteScope is rated 6.8, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of Micro Focus SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Can predict incidents before they impact your customers". Micro Focus SiteScope is most compared with Dynatrace, Splunk, AppDynamics, SCOM and InfoVista 5View NetFlow, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, AppDynamics, ServiceNow IT Operations Management, Loom Systems and Zabbix. See our Micro Focus SiteScope vs. Splunk IT Service Intelligence (ITSI) report.
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