We performed a comparison between OpenText SiteScope and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"For the system environment, SiteScope can be useful."
"Infrastructure monitoring is the most valuable feature."
"It can monitor over a 100 technologies with built-in solution templates."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The stability has been great."
"It's easy to use."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The most valuable feature of SCOM is real-time alerts."
"It is a user-friendly product that requires almost no maintenance."
"More out of the box Cloud integration and capabilities."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"They should provide more templates for new vendor devices."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"The GI is difficult to work with and the reporting servers are also difficult."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"On-prem network monitoring is something that could be improved drastically."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OpenText SiteScope is rated 7.6, while SCOM is rated 7.8. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText SiteScope is most compared with Dynatrace, AppDynamics, Prometheus, BMC TrueSight Operations Management and Splunk Enterprise Security, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog and AppDynamics.
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