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OpenText Software Delivery Management vs Targetprocess comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
OpenText Software Delivery Management promises cost efficiency, reduced resource needs, and enhanced project management with automation and predictive analytics.
Sentiment score
9.1
Targetprocess boosts ROI by reducing costs, improving strategic alignment, enhancing collaboration, and accelerating planning and productivity.
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
Senior Test Automation Specialist at APG
The ability for teams to see what other teams are working on is excellent, allowing for faster collaboration.
Senior Software Engineer at GE
I have seen a return on investment through faster PI planning and backlog grooming, unified views across teams and portfolios, improved capacity planning, and forecasting.
Technical Lead at Cardinal Health
I have seen a return on investment with Targetprocess, including improvement in cycle time from 97 to 45 days by understanding the bottlenecks and flow improvements through visualization and tracking functionality.
Fleet Manager at UPS
 

Customer Service

Sentiment score
7.4
OpenText Software Delivery Management provides efficient support with active customer engagement, though some users desire faster communication improvements.
Sentiment score
8.7
Targetprocess support is praised for responsiveness and helpfulness, though availability varies; users rate it seven out of ten.
They have been very responsive and proactive.
Senior Software Engineer at GE
Targetprocess customer support is great and responsive.
Fleet Manager at UPS
The customer support for Targetprocess is one of the best
Technical Lead at Cardinal Health
 

Scalability Issues

Sentiment score
7.3
OpenText Software Delivery Management is scalable and efficient, supporting large teams and numerous users with minimal performance issues.
Sentiment score
9.5
Targetprocess provides scalable solutions, efficiently handling large data sets and supporting growth, making it ideal for dynamic organizations.
We can expand the number of servers and resources as required.
Senior Test Automation Specialist at APG
Targetprocess is scalable because it handles even huge data sets easily while maintaining its performance, being fast and reliable.
Technical Lead at Cardinal Health
It is very highly scalable because it can handle all my organization's growth easily.
Fleet Manager at UPS
 

Stability Issues

Sentiment score
7.9
OpenText Software Delivery Management is praised for its stability, reliable functionality, supportive services, and high user satisfaction scores.
Sentiment score
8.7
Targetprocess is praised for its stable performance but may experience dashboard lag with large data sets.
Targetprocess is very stable, although when dealing with huge data sets, the dashboard seems to lag.
Technical Lead at Cardinal Health
 

Room For Improvement

OpenText Software Delivery Management needs testing and integration enhancements, better usability, performance, and flexible features for improved functionality.
Targetprocess struggles with high costs, AI limitations, and user interface issues, needing improved customer support and Power BI integration.
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
Senior Test Automation Specialist at APG
I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data.
Fleet Manager at UPS
A needed improvement in Targetprocess would be to build deeper AI functionality to assist with Agile-specific scenarios.
Senior Software Engineer at GE
Dashboards with large data sets can cause performance lags or time-outs, and introducing more flexible, template-based RBAC configuration would be beneficial.
Technical Lead at Cardinal Health
 

Setup Cost

OpenText Software Delivery Management is costly but offers comprehensive features and scalability, potentially offsetting its high initial price.
Targetprocess pricing and setup receive mixed reviews; cost-effective for large teams, but expensive and challenging for smaller budgets.
OpenText ALM Octane is an expensive product.
Senior Test Automation Specialist at APG
the cost is not very effective, especially for small organizations working on a tight budget
Senior Software Engineer at AT&T
The licensing cost is very affordable.
Fleet Manager at UPS
The pricing, setup cost, and licensing of Targetprocess were cost-effective and relatively affordable.
Technical Lead at Cardinal Health
 

Valuable Features

OpenText Software Delivery Management excels in Agile support, integrations, traceability, analytics, and adaptability for streamlined project management.
Targetprocess enhances project management with customization, integrations, reporting, and visibility, improving agility and alignment with business outcomes.
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
Senior Test Automation Specialist at APG
Targetprocess has positively impacted our organization by reducing waste through maximizing integrations, allowing us to move away from manual rate management and tracking, enabling greater visibility to portfolio change management, and enabling us to become more data-driven.
Technical Lead at Cardinal Health
Targetprocess was implemented early in the Agile journey and within six months, growth occurred with the tool, fundamentally assisting in configuring portfolios, understanding Agile ways and methodology, and allowing the creation of measures and reports much faster, fully integrated with Jira in a bi-directional way.
Senior Software Engineer at GE
Targetprocess has positively impacted my organization by integrating seamlessly with AWS billing data for improved cost transparency.
Senior Software Engineer at AT&T
 

Categories and Ranking

OpenText Software Delivery ...
Ranking in Enterprise Agile Planning Tools
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Application Lifecycle Management (ALM) Suites (10th)
Targetprocess
Ranking in Enterprise Agile Planning Tools
8th
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
Value Stream Management Software (5th)
 

Mindshare comparison

As of March 2026, in the Enterprise Agile Planning Tools category, the mindshare of OpenText Software Delivery Management is 2.6%, up from 1.8% compared to the previous year. The mindshare of Targetprocess is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
Targetprocess1.1%
OpenText Software Delivery Management2.6%
Other96.3%
Enterprise Agile Planning Tools
 

Featured Reviews

PE
Senior Test Automation Specialist at APG
Generating audit evidence effortlessly saves time and money
OpenText ALM Octane is a new product with full development ongoing, where new ideas are launched regularly. Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes. This efficiency is especially valuable for audits required by financial regulators.
JasonLiu1 - PeerSpot reviewer
Senior Software Engineer at GE
Linking OKRs to financials has improved portfolio visibility and now drives faster agile delivery
Targetprocess offers several valuable features, including easy customization when required and ease of use for getting started, making it suitable for beginners. The reporting feature in Targetprocess provides a wide range of standard reports and has excellent ability to perform self-service reports for any needed scenario with slice and dice and filtering at all levels. Targetprocess is very easy to use. For beginners, screens and views are well-represented and easy to understand. Project portfolio management is easy, including budgeting, capacity planning, forecasting, and dashboards that are excellent. Targetprocess has positively impacted the organization, as visibility was a crucial deliverable. Agility health measures have increased by 30%. Feature cycle time, which is clearly measured across the ART, has improved by 50% over the past three years. The clearer and more effective measurable PI planning events are excellent, with the PI objectives achieved rate now at 80 to 90% versus 55% when starting. Measuring agility health and feature cycle time has been a fantastic part of the journey and growth, helping achieve high levels of maturity after years. Targetprocess was implemented early in the Agile journey and within six months, growth occurred with the tool, fundamentally assisting in configuring portfolios, understanding Agile ways and methodology, and allowing the creation of measures and reports much faster, fully integrated with Jira in a bi-directional way.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
12%
Computer Software Company
7%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise32
No data available
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet...
What is your experience regarding pricing and costs for Targetprocess?
Regarding pricing, setup cost, and licensing, Targetprocess is a bit expensive if it can be used by all team members, but for now, the price is manageable and cost-effective.
What needs improvement with Targetprocess?
One area for improvement in Targetprocess is that costing can become substantial when wanting to use it across all teams. A needed improvement in Targetprocess would be to build deeper AI functiona...
What is your primary use case for Targetprocess?
Targetprocess is leveraged to streamline workflows, manage resources efficiently, and ensure alignment with strategic objectives. A key feature is the ability to link OKRs directly to project finan...
 

Also Known As

Micro Focus ALM Octane, Micro Focus Octane
No data available
 

Overview

 

Sample Customers

Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Vodafone, NHS, Infineon, Kone
Find out what your peers are saying about OpenText Software Delivery Management vs. Targetprocess and other solutions. Updated: March 2026.
884,371 professionals have used our research since 2012.