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OpenText Software Delivery Management vs Targetprocess comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
OpenText Software Delivery Management promises cost efficiency, reduced resource needs, and enhanced project management with automation and predictive analytics.
Sentiment score
8.9
Targetprocess enhanced monitoring, planning, and collaboration while reducing costs and reliance on spreadsheets through improved transparency and data integration.
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
Senior Test Automation Specialist at APG
I have seen a return on investment through faster PI planning and backlog grooming, unified views across teams and portfolios, improved capacity planning, and forecasting.
Technical Lead at Cardinal Health
Transparency has increased within and across our teams.
Project Manager at Target
I have seen a return on investment with Targetprocess, including improvement in cycle time from 97 to 45 days by understanding the bottlenecks and flow improvements through visualization and tracking functionality.
Fleet Manager at UPS
 

Customer Service

Sentiment score
7.4
OpenText Software Delivery Management provides efficient support with active customer engagement, though some users desire faster communication improvements.
Sentiment score
9.1
Targetprocess customer support is mostly praised as responsive and effective, with high ratings and occasional proactive engagement noted.
The customer support for Targetprocess is very responsive and proactive.
Project Manager at Target
Targetprocess customer support is great and responsive.
Fleet Manager at UPS
The customer support for Targetprocess is one of the best
Technical Lead at Cardinal Health
 

Scalability Issues

Sentiment score
7.3
OpenText Software Delivery Management is scalable and efficient, supporting large teams and numerous users with minimal performance issues.
Sentiment score
9.4
Targetprocess excels in scalability, efficiently handling growth, diverse projects, and large datasets while maintaining high performance and adaptability.
We can expand the number of servers and resources as required.
Senior Test Automation Specialist at APG
Targetprocess is scalable because it handles even huge data sets easily while maintaining its performance, being fast and reliable.
Technical Lead at Cardinal Health
It is very highly scalable because it can handle all my organization's growth easily.
Fleet Manager at UPS
It is very scalable, handling my organization's needs in a perfect manner.
Project Manager at Target
 

Stability Issues

Sentiment score
7.9
OpenText Software Delivery Management is praised for its stability, reliable functionality, supportive services, and high user satisfaction scores.
Sentiment score
9.2
Targetprocess is stable and reliable, though the dashboard may experience lag with large data sets.
Targetprocess is very stable.
Project Manager at Target
Targetprocess is very stable, although when dealing with huge data sets, the dashboard seems to lag.
Technical Lead at Cardinal Health
 

Room For Improvement

OpenText Software Delivery Management needs testing and integration enhancements, better usability, performance, and flexible features for improved functionality.
Targetprocess needs better integration, user-friendliness, AI features, personalization, cost reduction, and performance improvements for large data dashboards.
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
Senior Test Automation Specialist at APG
I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data.
Fleet Manager at UPS
It should allow users to navigate easily.
Project Manager at Target
The cost is somewhat high, especially for small organizations working on a tight budget.
Senior Software Engineer at AT&T
 

Setup Cost

OpenText Software Delivery Management is costly but offers comprehensive features and scalability, potentially offsetting its high initial price.
Enterprise buyers generally find Targetprocess affordable, competitive, and easy to set up, though costs may rise with extensive use.
OpenText ALM Octane is an expensive product.
Senior Test Automation Specialist at APG
The licensing cost is low and very straightforward.
Project Manager at Target
The licensing cost is very affordable.
Fleet Manager at UPS
the cost is not very effective, especially for small organizations working on a tight budget
Senior Software Engineer at AT&T
 

Valuable Features

OpenText Software Delivery Management excels in Agile support, integrations, traceability, analytics, and adaptability for streamlined project management.
Targetprocess enhances work management with seamless Jira integration, customization, transparency, and cost efficiency via AWS financial integration.
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
Senior Test Automation Specialist at APG
Targetprocess has positively impacted my organization by integrating seamlessly with AWS billing data for improved cost transparency.
Senior Software Engineer at AT&T
Targetprocess has positively impacted our organization by reducing waste through maximizing integrations, allowing us to move away from manual rate management and tracking, enabling greater visibility to portfolio change management, and enabling us to become more data-driven.
Technical Lead at Cardinal Health
The best features Targetprocess offers include web-based administrators of this application that allow me to do field level mapping in a significant way.
Project Manager at Target
 

Categories and Ranking

OpenText Software Delivery ...
Ranking in Enterprise Agile Planning Tools
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Application Lifecycle Management (ALM) Suites (8th)
Targetprocess
Ranking in Enterprise Agile Planning Tools
10th
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
4
Ranking in other categories
Value Stream Management Software (4th)
 

Mindshare comparison

As of June 2026, in the Enterprise Agile Planning Tools category, the mindshare of OpenText Software Delivery Management is 4.0%, up from 2.5% compared to the previous year. The mindshare of Targetprocess is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
OpenText Software Delivery Management4.0%
Targetprocess1.4%
Other94.6%
Enterprise Agile Planning Tools
 

Featured Reviews

PE
Senior Test Automation Specialist at APG
Generating audit evidence effortlessly saves time and money
OpenText ALM Octane is a new product with full development ongoing, where new ideas are launched regularly. Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes. This efficiency is especially valuable for audits required by financial regulators.
Joseph  Washington - PeerSpot reviewer
Project Manager at Target
Visual workflow has improved planning and reporting and now supports data driven decisions
The best features Targetprocess offers include web-based administrators of this application that allow me to do field level mapping in a significant way. It lets us use graphical and custom reports to pinpoint certain trends and I am able to forecast performance. Additionally, program board management, risk stroke dependency management, creating graphs and dashboards, and project governance planning are also great features. Targetprocess has positively impacted my organization because the license cost is low, hence saving a lot of time and cost. Efficiency has been improved. I am able to save approximately three to four hours per project. Also, it has increased levels of cross-team transparency.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
12%
Computer Software Company
6%
Government
6%
Financial Services Firm
31%
Construction Company
9%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise34
By reviewers
Company SizeCount
Large Enterprise10
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet...
What is your experience regarding pricing and costs for Targetprocess?
My experience with pricing, setup cost, and licensing has been very cost-effective. The licensing cost is low and very straightforward.
What needs improvement with Targetprocess?
Targetprocess can be improved by enhancing integration. Also, personalization capabilities at every user level should be improved. I would add that it should allow users to navigate easily.
What is your primary use case for Targetprocess?
Targetprocess is a powerful product that is frequently used by the whole organization. The powerful visualization of my workflow is a blessing because it allows me to have a perfect distraction-fre...
 

Also Known As

Micro Focus ALM Octane, Micro Focus Octane
No data available
 

Overview

 

Sample Customers

Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Vodafone, NHS, Infineon, Kone
Find out what your peers are saying about OpenText Software Delivery Management vs. Targetprocess and other solutions. Updated: April 2026.
899,917 professionals have used our research since 2012.