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McAfee Web Protection [EOL] vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

McAfee Web Protection [EOL]
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Featured Reviews

VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"McAfee may be easier to deploy and handle."
"The most valuable feature is the ease in the configuration for security roles."
"Provides good accessibility and handles any overload very well."
"McAfee Web Protection is a good solution and its mature security environment has helped our organization."
"The product is very easy to implement, the process is straightforward with no complexities to speak of, and it's very quick to deploy so you can install it and have it up and running in ten minutes."
"McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well."
"Zscaler Internet Access is very scalable, and requests for scalable solutions are met quickly."
"Zscaler, however, leads the local market in value versus functionality."
"Tech support is good."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."
"The solution is stable."
"Basically, the standard traditional model of a firewall becomes obsolete when you implement Zscaler."
"Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far."
 

Cons

"It is not strong in terms of spam filter so I do get that at times."
"Lacking filter for spam."
"We need a better customer experience and more flexibility in the product."
"I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
"The solution should be more proactive in regards to sending you updates."
"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"With the pricing structure that they currently have, it is only for big customers."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Initially there were issues in terms of stability and improved a lot now."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Every client decided to purchase professional services because deploying Zscaler Internet Access is too complex."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
 

Pricing and Cost Advice

"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"The license number would be approximately $35,000."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"The pricing is cheaper than some of the other options that are available."
"$150 Canadian per year."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Zscaler is transparent about its pricing model."
"The pricing is fair based on its competitive market."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The price of Zscaler Internet Access should improve, it is expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Marketing Services Firm
13%
Construction Company
10%
Performing Arts
9%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise38
 

Questions from the Community

Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great firewall. I find that it is a lot less bulky than competing solutions on the mark...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

McAfee Web Gateway, McAfee SaaS Web Protection
ZIA
 

Overview

 

Sample Customers

Sicredi
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Zscaler, iboss and others in Internet Security. Updated: May 2026.
899,052 professionals have used our research since 2012.