McAfee Web Protection vs Zscaler Internet Access comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between McAfee Web Protection and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Internet Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed McAfee Web Protection vs. Zscaler Internet Access Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Some clients only want DNS security, while others want more of the advanced features that it has available.""The solution is extremely stable. It has excellent performance.""Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do.""We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products.""I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users.""Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism.""I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data.""I haven't found any issues related to latency or any other issue."

More Cisco Umbrella Pros →

"The stability has a good standard right now.""It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special.""Provides good accessibility and handles any overload very well.""The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit.""The solution is not too expensive. It's affordable.""The product is quite an effective firewall.""McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured.""It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."

More McAfee Web Protection Pros →

"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""The protection is most valuable.""Zscaler Internet Access's best feature is the granular policy controls.""It is easy to set up the solution.""The solution replaces multiple vendor technologies with one which makes it worth the cost.""The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users.""Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

More Zscaler Internet Access Pros →

Cons
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy""There are cheaper solutions in the market""If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well.""I'd like to see this solution more closely integrate with other products Cisco has in its portfolio.""Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers.""Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff.""If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all.""We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."

More Cisco Umbrella Cons →

"The initial setup could be simplified, there is a learning curve during the implementation.""I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit.""In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed.""There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily.""Endpoints are lightweight agents, eating too much of the host resources.""The solution could always use more security features. If it was more secure, it would be an even stronger product.""The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version.""McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."

More McAfee Web Protection Cons →

"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""We'd like to have more plugins and integration.""One thing that they could improve is the ability to import rules from other platforms.""In terms of user experience, it could be better.""The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price.""There are a few features that are not compatible with the Azure cloud.""I would like to see more training and video documentation."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "There is a subscription cost."
  • "The price could be lower."
  • "The price is quite good."
  • "Pricing depends on the automation requirements of the organization."
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
  • "The license number would be approximately $35,000."
  • "In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
  • "The pricing is cheaper than some of the other options that are available."
  • More McAfee Web Protection Pricing and Cost Advice →

  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • "We have found the solution to be expensive."
  • "Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
  • "We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
  • "Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer:The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses… more »
    Top Answer:I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great… more »
    Top Answer:The solution is not too expensive. It's affordable.
    Top Answer:I primarily use the solution on my system to protect me from getting any malware. It serves security purposes, for the… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify… more »
    Top Answer:There is no lag in service when accessing the internet.
    Top Answer:The solution is quite expensive. It's around double what others are offering. The price we pay includes everything. It… more »
    Comparisons
    Also Known As
    OpenDNS
    McAfee Web Gateway, McAfee SaaS Web Protection
    ZIA
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    McAfee Web Protection is a web content filtering tool that guards against sophisticated internet threats on every device, user, and location. McAfee Web Protection provides the protection, controls, and deployment flexibility you need, from web filtering and anti-malware scanning to deep content inspection and granular control over Web 2.0 sites.

    Every day, McAfee Labs detects over 100,000 new pieces of malware. Businesses are demanding the finest web security available to combat such expansion as the level of risk continues to rise. McAfee, more than any other vendor, understands the security needs of today's linked Web 2.0 environment and provides the industry's most effective, proactive web security.

    With McAfee Web Protection’s deployment flexibility, businesses can secure personnel at corporate headquarters with hardware or virtual appliances, and remote or traveling staff with cloud services. Branch offices can also send all of their site's traffic to the cloud service, saving money on MPLS networks, which normally backhaul all public-facing web traffic to a central location for processing.

    McAfee Web Protection Features

    McAfee Web Protection has many valuable key features. Some of the most useful ones include:

    • Deployment versatility: For more deployment flexibility and high availability, you can combine these three deployment options:
    1. on-premises with appliances
    2. virtual environments
    3. cloud
    • High-level security: The McAfee Gateway Anti-Malware Engine, which features a proprietary approach to behavioral analysis, is used by McAfee Web Protection to stop zero-day malware in real time. McAfee Endpoint Security, McAfee Advanced Threat Defense, McAfee Cloud Threat Detection, and McAfee Threat Intelligence Exchange integration are all provided.
    • Advanced reporting: Regardless of the delivery platform, advanced reporting aggregates the data you need to secure your web presence. McAfee Web Protection provides data that indicates how businesses use the internet, assisting in the compliance of legislation, the identification of trends, the isolation of problems, the documentation of incorrect web activity, and the customization of filtering settings to best regulate web usage policies.
    • Maximum flexibility: McAfee Web Gateway on-premises equipment, McAfee SaaS Web Protection and McAfee Web Filter for Endpoint, are all included in a single subscription. These tools, together, address current demands while allowing for future changes.
    • High-level security: McAfee Web Protection, the top-rated malware protection solution, employs the McAfee Gateway anti-malware engine, which employs a patent-pending behavioral analysis technique.
    • Complete protection, both incoming and outgoing: With a comprehensive web filtering database, McAfee Web Protection follows a business's internet use policy. Malware and other hidden dangers are quickly and effectively protected using layered security.

    Reviews from Real Users

    McAfee Web Protection stands out among its competitors for a number of reasons. Two major ones are its help with regulatory compliance and its malware and spyware detection. PeerSpot users take note of the advantages of these features in their reviews:

    Vivek G., DGM at a financial services firm, writes of the product, “It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical.” He adds, “I would rate McAfee Web Protection a nine out of ten.”

    Another PeerSpot reviewer, an AVP Information Security at a financial services firm, notes, “If you are browsing web applications, it would help detect any malware. It's very useful for security purposes. The product also protects against spyware. It helps protect and control communications. The product is quite an effective firewall.”

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Offer
    Learn more about Cisco Umbrella
    Learn more about McAfee Web Protection
    Learn more about Zscaler Internet Access
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Sicredi
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Comms Service Provider9%
    Educational Organization9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Computer Software Company29%
    Financial Services Firm29%
    Government14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm12%
    Comms Service Provider9%
    Retailer7%
    REVIEWERS
    Comms Service Provider25%
    Computer Software Company15%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business44%
    Midsize Enterprise6%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise10%
    Large Enterprise69%
    REVIEWERS
    Small Business31%
    Midsize Enterprise10%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    McAfee Web Protection vs. Zscaler Internet Access
    November 2022
    Find out what your peers are saying about McAfee Web Protection vs. Zscaler Internet Access and other solutions. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    McAfee Web Protection is ranked 5th in Internet Security with 8 reviews while Zscaler Internet Access is ranked 2nd in Internet Security with 23 reviews. McAfee Web Protection is rated 8.2, while Zscaler Internet Access is rated 8.6. The top reviewer of McAfee Web Protection writes "Good reporting and protection, stable, and doesn't take much system bandwidth". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". McAfee Web Protection is most compared with Cisco Web Security Appliance, Forcepoint Secure Web Gateway, Menlo Security Remote Browser Isolation, Barracuda Web Security Gateway and Infoblox Advanced DNS Protection, whereas Zscaler Internet Access is most compared with Netskope CASB, Microsoft Defender for Cloud Apps, Forcepoint Secure Web Gateway, Palo Alto Networks WildFire and Appgate SDP. See our McAfee Web Protection vs. Zscaler Internet Access report.

    See our list of best Internet Security vendors.

    We monitor all Internet Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.