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McAfee Web Protection [EOL] vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

McAfee Web Protection [EOL]
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Featured Reviews

VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"McAfee Web Protection is a good solution and its mature security environment has helped our organization."
"The product is quite an effective firewall."
"Provides good accessibility and handles any overload very well."
"The stability has a good standard right now."
"The most valuable feature is the ease in the configuration for security roles."
"The product is very easy to implement, the process is straightforward with no complexities to speak of, and it's very quick to deploy so you can install it and have it up and running in ten minutes."
"The solution does what it's meant to do."
"McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured."
"SSL inspection is a valuable feature."
"Zscaler, however, leads the local market in value versus functionality."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The solution is scalable and stable."
"In summary, this is a good product and I completely recommend it."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"Zscaler offers the best service since you are protected wherever you are."
 

Cons

"I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit."
"We need a better customer experience and more flexibility in the product."
"The initial setup could be simplified, there is a learning curve during the implementation."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
"Lacking filter for spam."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"Endpoints are lightweight agents, eating too much of the host resources."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"The interface for administration could be better. They should upgrade the management portal."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The tool should improve the predefined dictionaries."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"I believe, when you use Zscaler, you are not protected from all malware and malicious attacks, so you may need another tool just to cover these gaps."
 

Pricing and Cost Advice

"The license number would be approximately $35,000."
"The pricing is cheaper than some of the other options that are available."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"$150 Canadian per year."
"The tool is moderately priced."
"The pricing is fair based on its competitive market."
"It is a few pounds per user per month."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The price of Zscaler Internet Access should improve, it is expensive."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The pricing for Zscaler Internet Access could be made cheaper."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great firewall. I find that it is a lot less bulky than competing solutions on the mark...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separately by our financial and management team.
 

Also Known As

McAfee Web Gateway, McAfee SaaS Web Protection
ZIA
 

Overview

 

Sample Customers

Sicredi
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Zscaler, iboss and others in Internet Security. Updated: September 2026.
918,970 professionals have used our research since 2012.