We performed a comparison between Marketing Creatio and Oracle Fusion Service based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management."The elements of Campaigns allow you to automate a marketing activity from start to finish, not requiring human intervention in the process itself."
"Oracle Service Cloud could improve the integration for older platforms."
"The solution is completely cloud-based and very easy to access from anywhere."
"It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers."
"The solution is easy to learn."
"Previously, my clients used a smaller ERP system, not a major one. However, they have now transitioned to Oracle, which provides them with a more extensive range of options. Unlike before, it's now an integrated system that covers various aspects, including finance, supply chain management, and other functionalities."
"The most valuable feature of the solution is that a company can maintain all of its HR data without any issues."
"The product's most valuable feature is an efficient fusion of finance and HR modules."
"Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice."
"I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities."
"The solution’s reporting could be improved."
"There are specific areas that would be beneficial to enhance and improve, especially its financial functionality, search capabilities, chat features, and content articles."
"Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation."
"The product must provide modules for operations management."
"Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise."
"One suggestion I have is to shorten the IT team's response time. When we submit an ASR or similar request, it takes a while to receive a response, and this can be seen as a drawback."
"Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better."
"Oracle changed the means by which users are created in the system. I would like this to be easier to implement."
Earn 20 points
Marketing Creatio is ranked 15th in Marketing Management while Oracle Fusion Service is ranked 6th in Marketing Management with 29 reviews. Marketing Creatio is rated 9.0, while Oracle Fusion Service is rated 8.6. The top reviewer of Marketing Creatio writes "Manage campaigns from start to finish, good integration, and a powerful email template builder". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". Marketing Creatio is most compared with , whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM.
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We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
