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ManageEngine Log360 vs Rapid7 InsightOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Log360
Ranking in Log Management
23rd
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (24th), User Entity Behavior Analytics (UEBA) (13th)
Rapid7 InsightOps
Ranking in Log Management
28th
Average Rating
9.0
Reviews Sentiment
6.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Log Management category, the mindshare of ManageEngine Log360 is 1.3%, up from 1.1% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
ManageEngine Log3601.3%
Rapid7 InsightOps0.8%
Other97.9%
Log Management
 

Featured Reviews

Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Customization and automation streamline workflows for seamless operations
The features of Rapid7 InsightOps that I have found most valuable are the predefined policies and the use of correlation rules, which are very valuable because they eliminate the need to spend time creating those rules. This feature detects insider threats or compromised credentials by using user behavior analytics, which can collect other compromise indicators. It makes it easier to install and implement this solution because you can run it as normal behavior of users and then switch off to look for the anomalous behavior of any entities, such as laptops and others. In any violation or restricted behavior, the system will notify you that something unusual is occurring. The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior. The automation features of Rapid7 InsightOps are quite satisfactory, as users appreciate these features, especially when integrating with the ticketing system. If something goes wrong, InsightOps will notify the ticketing system to create a ticket and assign it to the responsible person to handle the events found in the infrastructure. The customizable dashboards in Rapid7 InsightOps are quite valuable and interesting because SOC center operators spend most of their time investigating on those dashboards, making them easy to manage. Additionally, we can configure email reports for high-level talks, sending historical data without needing to look online, which is very convenient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reports that you can run are really nice; they give you a lot of standard reports, which are nice, and the ability to run some custom ones, too."
"The most valuable features of this solution are the consolidating of the reports, being able to take action and send them to email several addresses."
"We can use a single toolchain for more than one purpose altogether and manage them from one administrative console."
"The deployment is quite simple and pretty straightforward."
"ManageEngine Log360 is not difficult to deploy."
"If the client does not have much knowledge regarding the SOC and cyber, then ManageEngine Log360 is good because you can get default reports."
"The product is very user-friendly."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"Once you start using InsightIDR, which works hand in glove with InsightOps, you will feel like you were operating in the stone age before."
"My advice to others is this is an easy-to-use solution and they should try it out."
"We get way more out of it than we did with SecureWorks and we pay about a third of the price."
"We can save logs as plain text."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"Easy to use and spend less time on setups/troubleshooting."
"The log aggregation and research capabilities are definitely what pays for itself."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
 

Cons

"The graphical interface could be made easier to use when you are connecting to different network equipment."
"The integration with SharePoint and Teams should be improved."
"ManageEngine Log360 could provide more in-depth insights, particularly in reporting."
"Their technical support should be improved."
"The support needs improvement."
"Most times log sheets are not assigned well."
"ManageEngine Log360 is not a stable solution. It needs improvement."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"The solution takes a little bit of time when we load the website for the first time."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"There were some difficulties in product setup, but after those issues were resolved, there were no issues."
"The searching capability, or when you ask real time questions, is pretty decent but it's still not up to par with, say, Splunk."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
 

Pricing and Cost Advice

"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"There is a cost for each feature used."
"ManageEngine Log360 is expensive compared to other products."
"Affordable pricing is provided by the solution."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"The product is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
9%
Construction Company
9%
Manufacturing Company
8%
Manufacturing Company
13%
Construction Company
13%
Performing Arts
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
What needs improvement with Rapid7 InsightOps?
In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...
What is your primary use case for Rapid7 InsightOps?
The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...
What advice do you have for others considering Rapid7 InsightOps?
The integration capabilities of Rapid7 InsightIDR with other security or IT management tools are quite simple. To integrate with another solution, you just need that solution to push system logs in...
 

Also Known As

No data available
InsightOps, Logentries
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Trimble Navigation Limited
Find out what your peers are saying about ManageEngine Log360 vs. Rapid7 InsightOps and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.