Rapid7 InsightOps pros and cons

4.5 out of 5

10 reviews
100% willing to recommend

Pros & Cons summary

Rapid7 InsightOps enables tech buyers to browse logs from multiple sources, enhancing root cause analysis and operational efficiency with SIEM integration. While valuable search and alert capabilities are included, users may encounter search query issues and slow loading times. Logs saving as plain text is an advantage, but limited documentation and complex query restrictions due to its SaaS nature may hinder dashboard usability for less technical users.

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Prominent pros & cons

PROS

Rapid7 InsightOps enables efficient browsing of logs from multiple sources to speed up root cause analysis.

It can alert and track logs from different sources effectively.

The most valuable feature is its search functionality.

Logs can be saved as plain text for convenience.

Integration with other tools, especially SIEM solutions, enhances operational efficiency.

CONS

Improvements are expected since the beta version, with clearer dashboard options needed.

Limited documentation at the time may have contributed to unclear dashboard options.

Lack of ability to perform complex queries due to its SaaS nature.

Search query functionality needs improvement as it can occasionally break.

Loading the website initially takes some time.

Rapid7 InsightOps Pros review quotes

reviewer1247523

Head of Sales Services Department at a comms service provider with 51-200 employees

Jul 16, 2025

The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior.

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Kaushal Agrawal

Compliance Ofcr at Hotel Trader

Jun 15, 2023

We can save logs as plain text.

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Informatbb30

Information Security Officer at a tech services company with 501-1,000 employees

Nov 9, 2017

It has the ability to alert and track logs from different sources.

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Fazil BasheerSyed

Technical Team Lead at Quester

Aug 3, 2022

The most valuable feature of Rapid7 InsightOps is the search functionality.

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Nuki Agustino Wono

Senior Security Consultant at ITSEC Asia

Mar 15, 2024

Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.

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it_user760716

Technicien Niveau 2 at a tech services company with 11-50 employees

Oct 24, 2017

The ability to browse logs from multiple sources at the same time really speeds up root cause analysis.

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Rapid7 InsightOps Cons review quotes

Kaushal Agrawal

Compliance Ofcr at Hotel Trader

Jun 15, 2023

The solution takes a little bit of time when we load the website for the first time.

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Informatbb30

Information Security Officer at a tech services company with 501-1,000 employees

Nov 9, 2017

There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution.

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Fazil BasheerSyed

Technical Team Lead at Quester

Aug 3, 2022

Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything.

Free Report: Rapid7 InsightOps Reviews and More

Learn what your peers think about Rapid7 InsightOps. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

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865,295 professionals have used our research since 2012.

Nuki Agustino Wono

Senior Security Consultant at ITSEC Asia

Mar 15, 2024

Improvement is needed in the dashboard of InsightOps, especially for less technical users.

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it_user760716

Technicien Niveau 2 at a tech services company with 11-50 employees

Oct 24, 2017

Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time.

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