IBM Security QRadar and ManageEngine Log360 are prominent players in the security platform category. QRadar often gains an edge due to its robust real-time detection system, while Log360 appeals with its competitive pricing and ease of implementation for mid-sized businesses.
Features: QRadar offers comprehensive real-time alerts, high scalability, and seamless third-party integration. It supports extensive built-in rules and provides custom parsers for comprehensive data correlation. On the other hand, Log360 features a modular design, enabling users to choose necessary components, user behavior analytics, and administrative flexibility. This adaptability marks it as a cost-effective choice for businesses.
Room for Improvement: QRadar could enhance graphing capabilities and further develop APIs for stronger third-party integration while improving incident management access control. Log360 could benefit from better cloud integration, process automation to minimize manual tasks, and increased SaaS application compatibility.
Ease of Deployment and Customer Service: QRadar offers flexible deployment options, including on-premises and cloud configurations, though it encounters challenges with technical support. Conversely, Log360 is noted for its ease of deployment, primarily in on-premises and hybrid cloud environments, supported by positive feedback on customer service and technical efficiency.
Pricing and ROI: QRadar's pricing aligns with its capabilities, which can be cost-prohibitive for smaller businesses, generally favoring larger enterprises. Log360 presents a moderate pricing model appealing to smaller businesses, offering effective security solutions with good ROI. QRadar's extensive features justify its cost for large implementations, while Log360 remains budget-friendly for mid-sized business needs.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
I would rate their technical support as nine out of ten.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
The technical support from ManageEngine is very good.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
This would help identify critical or high-priority alarms in QRadar.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
Splunk is more expensive than IBM Security QRadar.
The price is suitable from a perspective of different pricing options.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 3.8% |
| ManageEngine Log360 | 1.1% |
| Other | 95.1% |
| Company Size | Count |
|---|---|
| Small Business | 88 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
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