We performed a comparison between Malwarebytes and Sophos Intercept X based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The most valuable feature is signature-based malware detection."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"I was very satisfied with Malwarebytes in terms of its antivirus abilities."
"The central management of devices from different sites is a very good feature; this has made them much easier to manage."
"When it comes to frontend protections, it has some of the best definitions. In addition, they do traditional signature and heuristic detection a lot better than Microsoft and some other players in that space."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"It's very versatile and thorough."
"Provides successful ransomware shut down operations."
"Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features."
"Solution for endpoint detection and response, with good stability and scalability. Users also benefit from email protection and data loss prevention."
"The solution is easy to install."
"Ransomware protection is the most valuable feature of this solution."
"The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"The stability on offer is fine."
"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"This product has issues with the number of false positives that it reports."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"We have noticed that when the solution is doing the scanning, all the scanning activities make the device heavier. It slows down your machine."
"It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."
"It's not good in search hunting."
"We had a little performance problem with the solution, but that's been resolved. Since then, it's been running well."
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"Malwarebytes is too simplistic. From a SOC IR perspective, it doesn't give you very much data around it. It doesn't tie things or provide SHA-1 and SHA-256 detection information, which makes it hard to do an additional investigation."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
"This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it."
"The after sales service and support could be improved."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"The performance is very slow and should be faster."
"I would like to see better support for virtual and desktop infrastructures."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
Malwarebytes is ranked 28th in EPP (Endpoint Protection for Business) with 11 reviews while Sophos Intercept X is ranked 8th in EPP (Endpoint Protection for Business) with 53 reviews. Malwarebytes is rated 7.6, while Sophos Intercept X is rated 8.4. The top reviewer of Malwarebytes writes "I can access it from anywhere and remediate quickly from the cloud console, but there should be a little more detail around detections and events and better pricing". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". Malwarebytes is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and ESET Endpoint Security. See our Malwarebytes vs. Sophos Intercept X report.
See our list of best EPP (Endpoint Protection for Business) vendors.
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